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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,180 reviews
  • Rated 3 out of 5 stars

    Average quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special expected more from Sony OK performance

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! This the best wireless headphones I have purchases. I highly recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The bass effect is less compared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass effected is less compared to other brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good never had any problems get the warranty and you can never wear them out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are easy to use and comfortable, a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, does not cancel background noise. Very easy to connect and operate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though on my end of the call, the sound was ok, people who were in the other end of the call said it sounded like I was in a tunnel (when I was not moving and in an office environment), couldn't hear me, and several times I would have to disconnect the headphones and talk via the cellphone itself. I wish I hadn't missed the return period to send this back. I really really wish I hadn't bought the extended warranty on this purchase. I regret buying these headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best head phone I’ve ever tried Meow

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thin look was nice, Dislike nonretractable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disliked static, each time you move while talking.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hands free

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to use while working out and multi tasking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth!!!... I love it !!!..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of the Bluetooth. Easy to use and very portable.. I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift for my granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it for Christmas. She loved them. Big enough to not get lost in her backpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our daughter for Christmas and she uses them all the time! Great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is of average quality Sony can do better!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product amazing, just what I was looking for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not as clear as I'd like but it's decent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality but it was good for the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stadia was my last choice but a good one , music is clear a great product for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid earphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the similar LG head phones. Work great no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift and they liked them very well. Use with exercise and house cleaning.

    I would recommend this to a friend