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Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,180 reviews
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend and he’s so happy with them. Sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my dad and he loved it, very good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using it now and its loving to drive and talk on the phone with handless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for a friend who needed a headphone and shes in love with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend more money on previous headset and recommend going cheaper ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, all my friends have them. Would definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate. Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually liked my skull candy headphones better .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not too fond of this particular headphones. I would prefer if there was a place to actually put your earbuds when I'm not using the headphones. They just hang down & when you pull them back up, it is easily tangled. The design need to be rethought

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LaChandra, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you -David sony_US

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as the LG's the only difference they don't turn on automatic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent equipment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's has a good coverage. The guaranty of the product is very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product from Sony is perfect for phone calls, music, even games. Great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm ways on the go and always having my hands on something... These help a ton!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good headphones. I enjoy cordless better but good headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a good price and it’s easy for my mother in law to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around , there very good ,sound , talk Excellent ,worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blocks out noise while I'm listening to music...lo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I gave while at work near an extremely loud, annoying coworker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother, he loves them and uses them every day

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not for me headphones.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd tried the Sony's, took them back...They just continued to drop the connection...I couldn't keep them paired with my phone on a walk or my desktop trying to listen to Spotify in my office......

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaveD, we regret that the unit had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 5 out of 5 stars

    My dad loves them

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves him so much he asked for them again simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this headset for Christmas and he has used them every day!!!!

    I would recommend this to a friend