Customer Ratings & Reviews
- Model:
- WIC400/L
- SKU:
- 6029026
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.
This summary was generated by AI based on customer reviews.
Stop working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One headphone stop working. Guess you get what you pay for. Would recommend getting the warranty.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is awful. Only connects to 1 device at a time.
No, I would not recommend this to a friend Well... that didn’t last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m on my way to return my pair. Sadly, the earbud busted apart after less than a month of use.
No, I would not recommend this to a friendSorry Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for work I thought Sony will last longer.... Nnnnooooo....
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Terrible sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound quality and the Bluetooth keeps disconnecting
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Benny, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
Not a good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product for video conferencing for work. While the audio coming in was acceptable, not great, but acceptable, there was a metallic buzzing on the microphone / audio out signal. I tried several connection methods and devices but the buzzing remained. I do not recommend this product.
No, I would not recommend this to a friendNot Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from these headphones is acceptable. But...they are not the most comfortable to use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Girlzoom, we do apologize for the inconvenience and thanks for bringing this up. Regarding your concern, you may check the helpful link below to isolate the issue:
https://esupport.sony.com/US/p/support-info.pl?info_id=1727&kbid=00015243&mdl=WIC400
Thanks! _Bob
Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned product bc it had a lot of static during calls after about 1 week of purchase
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sexxy81, we are saddened to hear that the headphone had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Disapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased headphones at a higher price expecting a better quality and was met with really awful function. Every person complains they can not hear me and I hear constant static on my end. Hoping I can find the time to return these before the time runs out.
No, I would not recommend this to a friendCheap quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard plastic and cords for earbud just hangs. Sony didn't deliver with this product.
No, I would not recommend this to a friendNot the typical quality of a Sony product.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is literally like wearing a microphone and an earpiece around my neck. The person I am talking to can hear the friction of the headphone rubbing against my clothes while I am moving about. I can hear it in my won ear also. Everyone says I sound muffled or distorted. They are bulky for headphones around the neck.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, Less!
We value your opinion and we would like to apologize if our product did not meet your expectations.
~Zac
Bad fit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept falling out of my ear. Returned to the store!
I would recommend this to a friendNot clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like these headphones. The sound wasn’t clear and I ended up returning them.
No, I would not recommend this to a friendNot good like Skull candy sound quality or battery
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as Skull candy is sound quality nor battery life
No, I would not recommend this to a friendBuyer Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After just two months, these head phones no longered operated the right way. First the blue tooth would act funny, then to only one ear bud would work and the other would go in and out to stop working entirely. No longer wants to charge either. Not worth the trouble.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi XForce, We are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at [email protected] and include all information such as model/serial no, address, phone number, and case number. Thank you.-Jay
No Good Sony item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this item about 1 month ago and I am not satisfied with it. Have been informed that there is a lot of noise on the receiving end with feed back also. Would not recommend this item to anybody. Would like to return this item and my money reimbursed.
No, I would not recommend this to a friendNot too good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had never had this style before. Doesn’t cancel out noise very well. I would get complaints when I was talking on the phone. I also didn’t like it being around my neck as it became annoying. Then I decided I wanted something more compact and less invasive so I returned them within a week.
No, I would not recommend this to a friendTurn off a lot I got to turn back on when listenin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone keep turning off automatically I had to turn back on again and again
No, I would not recommend this to a friendHad better at a way cheaper price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better for the price. Quality is extremely horrible!
No, I would not recommend this to a friendBattery Life is Abysmal
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive headphones, but battery memory has already become a big issue.
No, I would not recommend this to a friend