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Customer Ratings & Reviews

Model:
ZSRS60BT
SKU:
6430022
Your price for this item is $84.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 3381 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the CD Boombox's sound quality, ease of use, and Bluetooth connectivity. Many also appreciate its compact size and the performance of its CD player and radio. However, some users point out the lack of a backlit display and the relatively short battery life. A remote control is also a feature some customers wish the product included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 3,381 reviews
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Bluetooth IN, not OUT for headphones; MP3 books

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have THOROUGHLY read through the FAQs, specifically those on Bluetooth. I kid you not when I say the huge Jeff-owned company deleted my acccount out of nowhere after 19 years (oddly, after I was reviewing conservative books - with nothing included in the reviews against guidelines??). So I lost 800 Kindle books and over 80 audiobooks, I then decided from now on, I should just stick to physical audiobooks. No problem, right? Just find and buy a CD player that plays both audio CDs and MP3 CDs (mainly for the audiobooks)! AND, that I can connect with BT headphones as my kids don’t need to hear some of Mom’s books ;) Ha! Easier said than done since cloud and e-products are apparently what 99.9% of the customers want (warn you, though - I’m not the only one that got the boot - it’s happening to other long-time customers, too, I’ve read). Well, I can verify this unit works with MP3, but it does NOT connect with BT out on headphones or a peripheral speaker. The BT is only for receiving. I had no problem with that at all, connected phone and tablets easily. But, I wanted to try to let anyone else looking for that ability know it won’t be with this “boombox”.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disappointedandbrokenow, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Boombox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price, very easy to use. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Great little boombox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received today - much faster ship than Amazon. Comparable price. This unit has some great reviews. I like it a lot and it sounds great. The reception on the radio could be better but overall pretty impressive. Nice compact size with small footprint and lightweight. Attractive. This is a replacement for my 25 year old Sony boombox and I'm not at all sorry that I stuck with Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good boombox, but annoying delay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This boombox has good sound and is generally easy to use, but there is a very annoying 5-second delay after you turn it on until you hear anything. This is true for the radio and the CD player; I haven't tried it for other inputs. Five seconds may not sound like much, but it is, in this context. What's going on inside -- are vacuum tubes warming up?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 1 out of 5 stars

    Bad quality, horrible customer service. Beware!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality, horrible customer support. Beware!!! I liked this player, the sound, the portability. Then the CD player stopped working after less than two months of casual use. Called customer support, they offered to send a replacement but first I had to carefully pack the old one and return it. I had to buy a box and packing material, they paid postage, I returned the unit. Received the replacement a week and a half later. Boombox was mailed to me with no special packaging, just store shelf box. It was crushed on one side. I called them and asked them to kindly send a replacement, properly packaged. They refused. I asked for a refund, they refused. They told me to open it and see if it works. I told them that it was obviously smashed during shipping. This music player is built with thousands of intricate running parts. I would never buy one that looked like this, knowing that it's been banged up. So now I have to take a photo of the packaging, a photo of the player, send it to them and they'll decide what they'll do. This is just so ridiculous! I am utterly disappointed in Sony support (actually, lack of support). When choosing a product, quality is just as important as customer support. Obviously, Sony fails in both regards. In the future, when we're buying our next electronic product, the Sony brand will be disregarded immediately.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donna2359, we regret to hear about your bad experience. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will pass this to the proper department. Thank you for your time. Regards, ~Erin sony_US

  • Rated 3 out of 5 stars

    Adequate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to replace a similar SONY radio/CD that my husband uses in the kitchen. This device has a 12 x 8" footprint which makes it rather large for the kitchen counter. It has an LCD digital display which is more difficult to see than an LED display. The buttons are labelled in light grey, making them difficult to read. There is no external wire antenna for the FM radio, and I'm not sure if he will get good reception in the kitchen. Nonetheless this SONY model currently appears to be the best deal for a radio/CD player. Clearly the world (most folks besides my husband) is moving away from CDs to streaming music. If you don't need the CD feature you probably will find more choices and better prices with a streaming radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy at BestBuy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an inexpensive radio for a work-out space in the garage. This purchase has fit the bill to a T. The reception on both bands AM and FM, are good. I am pleased with this product and would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My radio purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a way to listen to my favorite music while scrolling on my phone at the same time or playing games. Since my phone doesn't allow me to listen to YT at the same time while surfing the web, I thought I might as well purchase a radio with CD capability. The radio I bought was over priced for this particular product. The reception is really bad. Very few radio stations available. Its best for me to buy an MPG player and download my favorite music from there. At least it would be commercial free!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I now have two of these and love them!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted one for the kitchen because the one in my sewing room was downstairs. I really like the ability to have long play lists that I can create from our cds and edit on the pc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Horrible overall experience with this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research looking for a portable CD player. The CD player broke after 4 MONTHS! Best Buy would not deal with it b/c I didn't pay for an extended warranty and SONY was horrible. So much for the quality of Sony. After 2 months of back and forth they told me they cannot replace it b/c there is a new model coming out at some point but they dont know when and don't have any more of these available. So, I got a refund, less the sales tax that I paid. Such a frustrating and disappointing experience as I have always been such a fan of SONY. Will defintiely think twice about buying SONY in the future. Not a smart move by SONY to lose a potential future customer over $7.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello mrykt, thank you for your message. Apologies for all the inconveniences. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.

  • Rated 5 out of 5 stars

    Sony CD Boombox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to choose which item I wanted to order and it arrived promptly and was packaged well. However, the instruction sheet is hard to use which is Sony's responsibility, not Best Buy's.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    nice little radio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the expensive sound systems around; - this is not that. This is a nice AM/FM, cd player, Bluetooth compatible, with USB that can even record with a fairly good sound for it's size in a small to medium space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Radio reception

    Rated 4 out of 5 stars

    sony-cd boombox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works good. easy to operate, better radio than most small radios.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Radio reception

    Rated 5 out of 5 stars

    AWESOME BOOMBOX!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this boom box. It pleases all ages in my family. The younger generations can enjoy a Bluetooth connection and the older generations can listen to the radio or a CD. Perfect for the family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi elymay,
      We're really glad to hear that you're having a good time with your Boombox! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Mini boom box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything I wanted and sounds even better then I thought it would. Easy to Bluetooth your phone to it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great boombox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound had it for 2 years good for indoor or outdoor well built light weight very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good quality boombox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this boombox as a gift and the recipient enjoys it quite a bit. The sound quality is nice and it is easy to use. It is small and portable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Low sound not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was looking for sound wasn’t as expected. The ordering and return process was very good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Boombox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this boom box for a few years now and it still sounds great. Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Display, Remote control

    Rated 3 out of 5 stars

    Could have been great, but. . .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of great features on this boom box, but, it doesn’t have a backlit display, which makes it a real pain. Also, it should definitely have a remote control. Not only do you have to go to the unit to make changes, but you might need a flashlight to see what you are doing. Cutting corners for higher profits? I may return it if I can find something better. It might work ok for some people in certain situations.

    No, I would not recommend this to a friend