Customer Ratings & Reviews
- Model:
- SACS9
- SKU:
- 5721005
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Core Series 10" 115W Active Subwoofer favorably, particularly praising its exceptional sound quality and powerful bass. Many appreciate its ease of use and the relatively compact size. A few customers mentioned the short length of the connecting cable as a minor drawback.
This summary was generated by AI based on customer reviews.
Use only for small rooms
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehh. I didn't like it. Maybe better suited for small rooms. For 150$ more. Wait for the klipsch sales for either a 10 in or 12 in.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lujulian93,
We're so sorry if the bass sound quality of our SACS9 bookshelf speaker did not meet your expectations. We’re not sure which brand of amplifier/AV receiver you have this subwoofer connected to, however, please ensure the connections have been correctly made. You need to turn the LEVEL clockwise to turn the volume up of the subwoofer. You may also find different sources will perform better than others due to different types of audio compression and transmission.
We will have this opportunity noted as we always strive to make this a better experience.
If this does not help, please email us at [email protected] so we can better assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Issue:
Model Number:
We're looking forward to your message!
Sincerely,
Romeo
Sony Social Support
Ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t really been able to hear the bass yet. Nothing has made it hit or it’s just not as good of a bass as I would’ve hoped.
I would recommend this to a friendNot the best bass.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read a lot of other reviews and decided to give this Sony sub a chance but was quickly disappointed as soon as I hooked it up and turned it on. I have owned a bunch of different subs and was trying to be budget friendly and saw the good reviews on this sub and bought it. You get what you pay for with this sub. I was replacing a 10 year old velodyne 8" and this sony 10" was none existant as I am running definitive towers with powered 8" subs. I returned this sony
No, I would not recommend this to a friendGood at first, then it went kaput
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted me about a month, if you like movies and music and you wanna feel it, enjoy it while it last cause one day my subwoofer just stopped subwoofering.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .HI Steven, We regret to hear that your Sony SACS9 subwoofer has stopped working. This is definitely not the news that we would like to hear. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the SACS9:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
They work but not great.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good base for what I wanted. Bought 2 of them and was kind of disappointed. Returned them for a different set.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, We are sorry to hear that the SACS9 Active Subwoofer did not meet your expectations and you had to return the unit. We value your feedback as this will help improve our products. We hope that you consider Sony in your future purchases. Regards, Carl
OK for small room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little disappointed with the bass output with this subwoofer. Was expecting better sound from. Its just adequate for a small room.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rav56, We regret to hear that this unit failed to meet your expectations. We will forward your information to the proper department. Thank you for your feedback. - Jerome
- Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price. Works eell with my system
I would recommend this to a friend Needs a little more
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt like loud music. I can smell burned wires . Dont have that with movies though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Thank you for your input and concern. Sony takes all such reports seriously and will investigate appropriately.
In order for Sony to investigate your product concern appropriately, we will need to evaluate your product. Please email us at safetysupport@am.sony.com. Once we have your contact information we can arrange your product to be evaluated.
Sincerely,
Romeo
Sony Social Support
Subwoofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will review it when it starts working. It is connected to the receiver,has power but no sound yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will, We're sorry to hear you're having a no sound issue with the unit. Let's try to isolate the issue by following the troubleshooting steps on the link below:
-Check that this subwoofer and
components are connected correctly
and securely.
-Turn LEVEL clockwise to turn the
volume up.
-Reset the level.
-The speaker cords may have shortcircuited. Connect the cords properly.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Ok sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has ok sound but just not enough to boost that bass. It good for minimal surround sound systems
I would recommend this to a friendSurround sound Subwoffer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed with the energy saving mode. Relay clicking distraction!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chased,
Thank you for the feedback on your experience with your new SA-CS9 115W 10” Active Subwoofer. We are sorry if the auto power-off function did not meet your expectations. As part of normal operation, if there is no signal input for a few minutes, the POWER indicator lights up in red and the subwoofer enters power-saving mode. You can set the Power Save switch to the OFF position to prevent the subwoofer from turning off by itself.
Should you need more assistance or information, please email the below information to socialsupport@am.sony.com so we can better assist you.
Full Name:
BestBuy Username:
Telephone Number:
Issue:
Model Number:
Sincerely,
Jess
Disappointing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace my Polk sub that died. I was attracted to the price that was very reasonable and experience with Sony products. Sorry to say this one came up short on power & sound. To be honest I could hardly tell it was on while listening to music or watching a movie. I exchanged it for a Klipsch.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JackC,
We appreciate your feedback with this SA-CS9 Home Theater Subwoofer. It's unfortunate to hear our SA-CS9 115W 10” Active Subwoofer did not meet your expectations when it comes to sound quality, and that it needs to be returned. We’re not sure which brand of amplifier/AV receiver you have this subwoofer connected to, however, please ensure the connections have been correctly made. It is recommended to move the subwoofer away from the center of a room or eliminate the cause of the standing wave, by installing a bookshelf on the wall, etc as the bass could be extremely weakened. It is also advisable to turn the LEVEL control so that you can hear the bass sound a little more than before. You may also find different sources will perform better than others due to different types of audio compression and transmission.
We hope that you consider Sony again in your future purchases.
Regards,
Jess
Just not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in the amount of base this unit puts out. It could be because I have such an odd shaped 6 sided room with 16 foot ceilings and 40 foot walls, not sure.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This subwoofer has the lower end sound that I was wanting. Very happy with my purchase!
I would recommend this to a friend Woofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of the bass could be a little better and hit a little harder for that sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bass,
Thanks for purchasing your new SA-CS9 115W 10” Active Subwoofer. You’re going to love the room filling sound that Mica-Reinforced drivers can deliver. You’ll experience deeper, more precise bass reproduction than ever before and be amazing as your music and movies come alive! Thanks for your purchase!
Regards,
David
Sub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent speaker for the price . If you want more boom go for a 12” sub
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jdog,
Thanks for commenting! We are thrilled you are overall satisfied with the performance of our SA-CS9 115W 10” Active Subwoofer.
You’re going to love the room-filling sound that Mica-Reinforced drivers can deliver. You’ll experience deeper, more precise bass reproduction than ever before and be amazed as your music and movies come alive!
Thank you so much for purchasing our SA-CS9 and for choosing Sony!
- Romeo
Ok unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as deep as I had expected. Wanted a nice bass sound.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi tbg1,
We're sorry to hear our SA-CS9 did not meet your expectations. We’re not sure which brand of amplifier/AV receiver you have this subwoofer connected to, however, please ensure the connections have been correctly made. You need to turn the LEVEL clockwise to turn the volume up of the subwoofer. You may also find different sources will perform better than others due to different types of audio compression and transmission.
Should you need more assistance or information, please email the below information to socialsupport@am.sony.com so we can better assist you.
Full Name:
BestBuy Username:
Telephone Number:
Issue:
Model Number:
Sincerely,
Jess
Subwoofer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will cut on and off sporadically, watching tv suddenly hear base.
I would recommend this to a friendGreat Sub for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sub is great. It is front firing, so I would suggest this for a 20ft room, for anything lesser I think you need a downward firing one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AegonTheFirst,
Thanks for sharing your 5-star review and experience with the SACS9. We're thrilled that you are enjoying the sound quality of the subwoofer. You’re going to love the room filling sound that Mica-Reinforced drivers can deliver. You’ll experience deeper, more precise bass reproduction than ever before and be amazing as your music and movies come alive! Thanks for choosing Sony!
-Ralph
Had to return product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t need nice item . Just didn’t need. Will need one possibly in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kclark92109,
It is unfortunate to hear that it needs to be returned. May we get more information about what happened so we can further assist you? If so, please message us at [email protected]. We'll have this feedback noted as we always strive to make this a better experience.
- Romeo