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Customer Ratings & Reviews

$228.00

Customer reviews

Rating 4.8 out of 5 stars with 1354 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,354 reviews
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I had high expectation from this speaker! It is not as powerful as I thought. But I will give 3 stars because of the price. I guess I'm okay with the speakers given the price I paid. Hope it was less bulky and had better sound performance

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    grate product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and work very good with high frequencies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got em on Black Friday, they sound great for what they are. I would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Larry, we're glad you like the sound quality of our product. For the SS-CS3 Floor-standing Speaker, you’ve purchased a speaker series versatile enough to deliver an unprecedented and real audio experience, with a soundstage so expansive you can feel the energy and passion of the original performance. Prepare to hear vocals come alive with our wide dispersion Super tweeter! Thanks for choosing SONY. ~Earl Sony_US

  • Rated 3 out of 5 stars

    Average bass quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality okay but you will not enjoy the bass.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad return policy for a good customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair of the Sony core series speakers and didn’t open the box until two months later as they were a gift. One speaker did not work. Upon returning it to the store I was told the only option I had was to send it out for repair, since it was past the 15 day return policy. I feel this is very poor customer service. So much for trying to shop at brick and mortar stores. I’ll buy my next electronics from Amazon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I bought wrong item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson in college wanted speaker tower, thought that's what I got but it wasnt. He just got back to college when he found it to be wrong. Need to return it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This puts out food sound, nice sound for the price i paid for it, one sounds good but two is better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knobs already broke off the speaker and past return time so no I would not recommend this product it's cheap made but costly in price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, sounds ok. Not the best quality sound- but for a budget- no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers are not producing the sound I thought they should. Not getting a realistic surround effect

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Speakers not powerful enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not particularly like the speakers. Didn't seem to be loud enough.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the money definitely worth buying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price. Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an OK quality speaker. Not as good as the reviews

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi APUSA,

      Thank you for your feedback. We are sorry if our SS-CS3 Floor-standing speaker did not meet your expectations. We'd love to know more about your setup and help you out.

      May we contact you directly to assist you? If, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
       
      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:
       
      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
       
      Thank you for letting us help assist you.
       
      Sincerely,

      Romeo Sony_US

  • Rated 5 out of 5 stars

    Loud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were esay to install and very loud entertainment with any movie

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Carlos! We're glad that you are all set. You’ve purchased a speaker series versatile enough to deliver an unprecedented and real audio experience, with a soundstage so expansive you can feel the energy and passion of the original performance. Prepare to hear vocals come alive with our wide dispersion Super tweeter! Thanks so much for your purchase! Thanks for choosing Sony! Craig Sony_US

  • Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are tall speakers narrow enough to fit where you need them and high enough to hear what they're saying in the movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t want to spend a lot on some tower speakers these are definitely not bad for their price, can be very loud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Where r they?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still HAVE NOT received the two SONY speakers!?!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    it was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unfortunately I had to return this one. didnt have the clarity that the Polk speakers had..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did noy meet my expecatation.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a higher expecation based on the review I have recieved from reviewers. This floorsatnding has a very low boss and weak sound and it is not comparable to other sound system. I wish I could return it sooner.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MajidB, we are sorry to hear that that speaker did not meet your expectations. Here at Sony, we always strive to deliver quality products that deliver an amazing customer experience. We do have troubleshooting steps to help fix sound related concerns. Please check the manual for more details:

      https://www.sony.com/electronics/support/res/manuals/4533/45336590M.pdf



      If this does not help, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    Solid Mids and Highs on these speakers Speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like so many speakers including mid-range quality towers these do not produce a good bass. I have a need for good sub-woofer for such things. The mids and highs are very good on these speakers. They are clear and the 3 way cross-over does the trick nicely. Here is something to consider: 6 Ohms. Most newer model amplifiers systems have auto-settings that handle this. Make sure after hooking up to do a sound and system re-configuration. These speakers will greatly change the way the room sounds. Run the auto-setup and then tweak it to your desires. I did this on my system and love the results. Some people use these in center mode and others use them in Left/Right mode. I have a 5:1 system. I use them in Left/Right mode. I have 7 speakers and a sub-woofer. I have Martin Logan ceiling speakers (5). The center speaker for me is in the ceiiling. If you are familiar with the high quality of Martin Logan you can guess I am a picky audiophile. Why would I not spend 1500.00 for some nice Electro-statics then? There is always the need. I don't have 3K to spend right now. I have a decent home theater system. Almost everything is Sony. These speakers are 5/5 stars for price and quality.

    I would recommend this to a friend