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Customer reviews

Rating 4.7 out of 5 stars with 70 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.9 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-70 of 70 reviews
  • Rated 5 out of 5 stars

    Great speakers and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are great for my tuner and dvd player

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Data,

      That's absolutely wonderful to hear! We're thrilled that you found a great price and that your mom is loving her new WH-CH720N headphones. Thanks for choosing Sony. -Eliab Sony_US

  • Rated 3 out of 5 stars

    Sony Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK speakers, for the price. Sound just average. Being a Sony product expected more. Connected to a Sony AV system

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RNair,

      We're sorry the 3-way bookshelf speakers are performing just average for you. We'd love to help you.

      To improve the sound, please check the following:

      Check Polarity: Ensure the positive (+) and negative (–) speaker wires are matched correctly at both the speaker and the receiver. Incorrect polarity can weaken the bass.

      Run Calibration: Re-run the automatic speaker setup (D.C.A.C.) on your AV receiver to optimize the equalization for your room.

      If the sound quality is still underwhelming, please reach out to our support team for specific tuning advice: https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 2 out of 5 stars

    Broadcast guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price good, not the sound I was looking for…or look

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, HenryR.

      We appreciate you giving the SSCS5M2 a try. While we are glad the pricing was a positive for you, we are sorry to hear that the sound profile and design didn't quite meet your personal preferences. We understand that audio is a very subjective experience, and we value your input as it helps us with future designs.

      Thank you for choosing Sony and for providing your honest review.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Nice Specifications but Lacking in Performance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to use these Sony CS5 M2s as front speaker replacements for my aging floor standing speakers that are too big for the smallish 10 ft by 12 ft listening room allotted to them by the powers that be (my wife). Initially, I just moved out the floor standers and moved in the Sony's mounted on speaker stands, did a little manual adjustment to the calibration in order to accommodate the audio characteric differences between the different speaker pairs and started listening to different music sources and music styles while toggling between stereo mode (front speakers only) and surround mode (5.1 system). In surround mode, each piece of music that I played sounded acceptable, but in stereo mode, that same music sounded rather empty although the speakers delivered high highs and good lows, they lacked punch/depth. After some research, I relocated the Sony's to be further away from sidewalls and backwall and that marginally improved their sound. Then, I realized that the Sony's are 6 Ohm speakers while all of the rest are 8 Ohm speakers and that required that I reconfigure my Denon AVR for 6 Ohm usage (in order to protect the AVR) and rerun the Audessy room correction calibration which I did. Afterwards, the 5.1 configuration sounded really sweet while the Sony's in stereo mode sounded a little better but still lacked depth overall. The Sony speakers look good and seem to be be well built. They are fairly light, so you really could place them on a bookshelf - just keep in mind that a being rear ported speaker means they need some clearance behind them - probably at least a foot or more. Sadly, I will not be using them in the manner that I had planned. Perhaps they will work better in a different listening situation or in a different room.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechDude,
      Thanks so much for sharing such a detailed look at your experience. It sounds like you really put in the work to give these SS-CS5M2 speakers a fair shot.

      We really appreciate the tip about the rear port clearance, too; that’s great advice for other listeners. Even if they didn't quite win the battle for your main listening room, we're glad you liked the build quality.

      Thanks for giving Sony a try!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best budget bookshelves

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the older version of these bookshelves and love them. The only problem was that I never bought rears and use some old speakers I pulled off of some old Sony Theater-In-a-Box set for the rears. Now, my use case is that I use these bookshelves for computer gaming and not as a home theater set up. You get better sound, bigger subs, and you get to take up more space, lol. I used to have a the Sony Center but I ended up returning it, not because it performed badly but more that games didn't mix their sound right and would have the majority of the sound coming from the center and ignore the left and right. So using a phantom center sounds more immersive to me. These bookshelves do need a bit of tweaking giving I'm using them from less than 5' away. The highs can be a bit bright and the lower frequency can be a bit boxy. Tweaking the crossover to keep the lower frequency out of the left and right helps a ton and dropping the higher frequencies a bit make the sound near perfect. And now that I have, nearly, matching rears...OMG the sound is incredible! If you're a computer gamer and have the space for a receiver, sub, and speakers I suggest slapping it all on your system and enjoying some powerful sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadSquabbles,

      Thank you for sharing such detailed and enthusiastic feedback on the CS Bookshelf Speakers! We're thrilled to hear how you've integrated them into your computer gaming setup to create such an immersive and powerful sound experience. We appreciate your specific tips on tweaking the crossover and frequencies for near-field listening; this insight is valuable for other audiophile gamers. Enjoy your incredible, upgraded sound!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Speakers For Vinyl Setup

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basis of this review was using the Sony SSCS5M2 bookcase speakers plugged into a receiver and listening to vinyl on a high end record player. I listened to heavy metal, classic rock, rap, and hip hop. The songs ranged from delicate acoustic versions to heavy bass. I love these bookcase speakers. They sounded great through the entire range. The high end is clear and crisp but not too harsh. I could hear the mids well. The bass was punchy but don't expect it to shake the room. Everything was well rounded. I think these are great for listening to vinyl. I felt like I could hear all the nuances of the recording that you seek when listening to vinyl. These can get really loud without distorting. The enclosure feels strong, looks good, and well made. The screw connectors feel very durable and secure. These don't feel, look, or sound like cheap speakers. I think these would be a great addition to a home theater system to help round out the surround sound. However, for my use with their dynamic range and compact size I think these are perfect for listening to some vinyl even from across the room. I highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi acidxfrost!
      Thanks so much for taking the time to share your feedback about the SSCS5M2 speakers. We are very glad to hear how much you love them!

      It's fantastic that you found the sound to be great across different music genres and that you picked up on those subtle details when listening to your vinyl.

      Thank you for choosing Sony. We appreciate you recommending them!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good speakers. They sound good and are so nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Music2026!
      Thanks for the review! It is truly wonderful to know that you’re loving the sound and look of your new speakers.

      The SS-CS5M2 features a unique Wide Dispersion Super Tweeter system, which helps create a massive soundstage so you can hear every detail clearly. These 3-way speakers are built with high quality components to deliver rich, natural audio that fits perfectly into any home setup.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crisp Audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them for the record player and the audio is crisp! I love them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, AndreaG!

      We are so glad to hear that your SS-CS5 II speakers are delivering that crisp audio for your vinyl collection! There is nothing quite like the warmth of a record player paired with the clarity of our High-Res Audio-capable super tweeters.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers work great with my cd player. Sound is wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Clare!
      We are thrilled to hear that your new speakers are a perfect match for your CD player!

      The SS-CS5M2 features a three driver system that makes every instrument sound crisp and natural. They use high quality wood cabinets to keep the audio warm and a special super tweeter to capture all those tiny details in your favorite tracks.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome they sound great the looks are great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CharlesD,

      Thank you for choosing Sony!

      We couldn’t be happier to hear that your SSCS5M2 speakers not only sound great but also look fantastic. It’s wonderful to know they’re bringing both quality and style to your space. We truly appreciate you sharing your positive experience with us.

      Best regards,
      -Fred Sony_US