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Customer Ratings & Reviews

Your price for this item is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 355 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Cyber-shot RX100 VII 20.1-Megapixel Digital Camera's camera quality, noting its suitability for concert photography, its portability akin to a cell phone, and its convenient size and light weight. However, some customers have expressed concerns regarding the camera's battery life, grip, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 355 reviews
  • Rated 5 out of 5 stars

    Great pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera. It takes great pictures. It fits easily in pocket or purse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth more than the sum of its parts.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about this camera based on specs, but in practice its just another point and shoot. I used it for a bit and was really under impressed with its depth of field at 2.8 (likely because off the small sensor) and adding zoom didn't help much. Articulating screen is nice and the menu is fairly intuitive, but for the images I ended up with the price was not worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Camera is good but body is too fragile

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the camera but a few months I bumped the front of the camera and the cover around the lense dented causing the lense cover to stick and not close or open. The lense cover is thin and not strong enough to properly protect the camera. The metal is like a tin can and dents very easily the pain flakes off and also chips off very easily. For the high price of this camera is you are at all active the camera for me is falling apart too easily. I sent to have fixed under warranty and because of the dents and chipped paint sony would not warranty the camera they are charging me 360. to repair the lens cover. for the price I paid the camera should be bullet proof strong the camera is too fragile and apt to have problems and for over a thousand dollars the camera is falling apart after 3 months of use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works but I want to trade up for an A7

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to use with my LiveU. It was supposed to be a camera that would work, and it did not. I decided to just use it as a secondary video camera for interviews. I have only used it twice and I went to use it yesterday and I keep geting an error. I hope its under warranty

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EddieBlockFilms,
      Thank You for reaching out to us. Sony's commitment to customer satisfaction is our top priority. We appreciate you sharing your honest experience with us. Please reach out to us directly for troubleshooting
      Vincent
      Sony Social Support for Digital Imaging Sony_US

  • Rated 5 out of 5 stars

    Once again Sony Delivers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a camera for an experienced amateur. Many fabulous features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed I ordered this camera to my daughter by helping and providing brief explanations by Best Buy experts and he is absolutely sure the camera is available and will send to my mail address. After a month, it is out of stock but they charge me . The return service is super stupid . Finally, I create a dispute transaction and takes time and I got my money back. The worst company in the planet!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Z1975, Sony's commitment to customer satisfaction is our top priority. We are sorry to hear about your experience, please reach out to the retailer for support. Thank you for choosing Sony. -Linda 07-5-25 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good for family and travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable low light capability. Standard JPEGs are consistently good. Weak on weatherproofing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good little camera. Made better when I used a 3rd party grip on it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely not worth even 1/3 of the cost.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using various Sony cameras for probably 10 years. I recently had to send my Sony HX400V for repairs because it wasn't focusing correctly and the Finder/Monitor function was not working correctly. - I have an upcoming trip, so I decided to purchase a smaller Sony camera to have as a backup. This camera is quite expensive but I liked the size and since the controls were basically the same as my other Sony camera, I bought it. - The day it came I charged up the battery and decided to give it a try around the house. 1. Macros were not as good as I expected. I could not get as close as advertised and I had to tilt the camera just right to get them to focus. 2. Panoramic shots were VERY narrow. 3. Within about 1 hr of taking pictures. Starting and stopping the camera, the camera became hot. I had read online that many people had problems with the camera heating up within 5 min of taking 4K video, but I hadn't taken any video.... just still shots. It wouldn't be good to be on a trip and out on an excursion and have the camera heating up so quickly. - For $1,299, I expected much more. I took the camera back the same day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Camera Viewfinder had SCANLINES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera upgrading from an RX100VI for the mic jack, and immediately noticed the viewfinder had horrible scanlines. I checked if these persisted when viewing static objects such as the menu, and they did. My RX100VI had nothing like this. If you look up this issue on Reddit, there are supposedly a large number of other users who have RX100 VII units with this same defect.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheOCDConsumer,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the DSCRX100M7 camera. We are sorry to hear about what is happening to your camera. We suggest you contact our phone support at 239-245-6360 so that we can help you troubleshoot the issue. Thank you for choosing Sony.
      Regards,
      Larry 1-29-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the HX-80 this thing is bigger brother! Love taking stills while shooting videos!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pricey Sony is the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the very best point and shoot money can buy. Perfect on every way except price

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera when traveling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great pictures and I can leave the SLR and lenses at home when traveling!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    compact

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant think of any camera better than this one perfect price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Rather disappointing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photos aren't crisp. Battery doesn't hold a charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used an SLR for years and wanted something smaller. I bought it in time for my daughters college graduation. it messed up as she received her diploma. Hard to use, heavy in the hands for such a tiny item.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jessie,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback. We apologize for any inconvenience or disappointment caused by your experience. We understand that transitioning from an SLR camera to a Cybershot camera like the DSCRX100M7 can be a significant adjustment. While the RX100M7 is designed to provide high-quality performance, we acknowledge that it may not suit everyone's preferences and shooting style.

      If you need further assistance specially for adjusting the settings, please feel free to contact our support team 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Stick with your phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality was subpar and I wouldn’t advise. You’ll get better content from your phone.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diznick,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our DSCRX100M7 camera. We appreciate your honest opinion, and we're sorry to hear that you are not satisfied with your purchase. We appreciate your understanding and look forward to the opportunity to improve your experience with our brand. Thank you again for bringing these concerns to our attention.

      If you have any other questions or concerns, feel free to contact us at 239-245-6360

      Rubychelle

      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Burry Pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst camera I have ever bought. I bought it for wife for our Maui trip we took early this March. I currently own a Canon 5DM III and a Sony A7R II. This camera has been producing blurry pictures to say the least. It is not user friendly and it is a struggle to get it to focus where you want it too. When we got back, the date to return the camera had elapsed. We are currently stuck with this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was supposed to be easy to use, not. And you can't get help because no person can help. Frustrating. Waisted over 1000 $

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refubished item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is an open box item and I suspect it,s a refurbished camera purchased at a price of the new one.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HamidB, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the DSCRX100M7 camera. We are sorry to hear about your purchasing experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-17-2024 Sony Social Support Sony_US