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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1621 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the DSC-W830's impressive camera quality, ease of use, and compact size, frequently praising its ability to take good pictures and its user-friendly design. The camera's lightweight nature and generally good battery life are also appreciated. However, some users have noted challenges with the camera's focus capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,621 reviews
  • Rated 2 out of 5 stars

    used camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in a pinch. It was open boxed. Not even the camera per the discription. It is an older version. OK point and shoot. No bells and whistles.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your time or money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, cheaply made. It would not charge because the little door would not close all the way. Save the extra money and buy a better camera

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera resolution was okay but not great. Size of screen was decent but wasn't satisfied with picture quality

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi S333, We regret to hear that the camera failed to meet your expectations. I will surely have your feedback forwarded to the relevant department for future improvement of our products. -Jerome sony_US

  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lens curtain keeps sticking and the quality of the photos are so,so. Should have stuck with a Canon camera.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disappointed, we're sorry to hear that the camera didn't meet youe expectations. We appreciate your feedback, adn we'll forward this to the right people. Thanks_Mitch sony_US

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. You would think Sony would be good. What a piece of craps gave it to my girlfriend when see turned it on the picture quality is terrible!!! Gave it to the 5 year old as a toy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera for a birthday gift. The camera is not good in my opinion. The camera does not zoom in very close. I want to return it but I only had a few days to do that as it was a gift. I want to return the camera, but I cannot. Very disappointed with the camera and Best Buy's return policy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use & my phone takes better pictures. Wast of money because I use my phone instead...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HbMom, we regret that the camera failed to meet your expectations. We'll make sure that the team is well informed about your input for improvements and possible changes. We greatly appreciate your honest feedback. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a simple picture nothing far or fancy poses not clear pictures

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so great of a camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so disappointed but going to return it. Its too small and my pictures wasnt clear at all plus it took forever for it to load up on the camera. Maybe i will buy a different camera made by Sony.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time between when you cluck to take picture and are able to take another is very long. Also there was no charging cable and does not take a normal cable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing great about this camera, takes low quality pictures, get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fatjack, We regret to hear that this camera failed to meet your expectations. We value your feedback and this will surely be forwarded to the relevant department. Thank you for sharing your review with us. -Jerome sony_US

  • Rated 1 out of 5 stars

    STOP THE E-MAILS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it with your bagering me with constant e-mails that I do not want. If you persist I will not ever make another purchase from Best Buy. I will also discourage family and friends to do the same. STOP SENDING ME E-MAILS!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s steel working but quality poor this product no recomend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Only Slightly Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my trip abroad. I wanted something that was compact but had some of the features of my DSLR. It served that purpose well, but my rating considers beyond the simple point and shoot application. There are half dozen scene selection modes that I assume take care of the ISO, aperture settings, white balance, etc. Since there is no manual, that's a guess. If one wants to get max use of the features of the camera, it is suggested that you download a manual from the net. I did not have to load any special Sony software to download the pix. Plug and play as it were. The menu allows you to make some manual adjustments but that's time consuming since you have to hunt for them from the many menu screens. The telephoto worked as advertised; especially, with the image stabilization. But the farther one shoots the less crisp the photo is. There are some annoying features. It takes too long to get from one shot to the next. The on/off button has to have some finger pressure on for it to work. That is way overboard for the prevention of accidentally turning it on. The shutter button is rectangular instead of the standard round one and it's flush with the case which makes for having to hunt for it. Although the lighting and color balance was really good, many of my shots at 400 ISO and a few at 200 were not crisp. I had to sharpen them with photo software. I took one video that was just OK quality but then it's 720p. For what you get for the price, it's a good little camera if you just want point and shot on auto or just stick with the normal scene selection modes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be Care of Open Box Purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was advertised an open box. Totally worthless. No cables, instructions and the lens was was extended and no batteries. Total piece of junk. Returned the item the next day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Junk. Do not buy this. There is no rapid succession. You take a picture, and wait. So, if you have time to 'stage the scene', then wait for the camera to decide to take the photo, this camera is for you. JUNK!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good camera for a kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow in locking the focus and taking the picture

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good point and shoot camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two Sony DSLR Alpha Series cameras. Wanted a camera that I could carry all of the time. Evaluated Sony, Canon and Nikon in this price range. Sony had the same specifications as the other two, but a few things they didn't. This is my second W-380. The first one took terrible pictures. Best Buy exchanged it for another and I'm satisfied with the results. Other reviews on the Canon and Nikon showed the same results, hit and miss. As there is no shutter speed adjustment, photos of moving subjects is poor. Photos of my grandson are impossible. By the time slow focusing and shutter lag take place, he isn't there. It's great for still life/scenes as there are a multitude of manual settings to use. You can charge it using a PC or any portable phone charger which is very nice. After setup, you can use it right out of the box on 'Intelligent Auto'.Or use the 'Program' mode for different settings. Would I buy it again ? Yes....... Good camera with limitations.... Pro: Light weight, easy to use after set up, charge from PC or phone charger, quick to start, adequate battery life, tripod mount. Con: Terrible shutter lag, slow to focus, NOT to be used on a moving subject except in movie mode as there is no shutter speed adjustment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    i bought in 25th june and today is not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this camera like one month ago and today its not possible to pu the memory card inside ... the camera is also very slow (slow shutter speed )on recording the pictures.... I regret a lot buying this camera....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought for my daughter... Worse then 3 yr old cell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is terrible to monitor pics taken, very blurry

    No, I would not recommend this to a friend