Customer Ratings & Reviews
- Model:
- DSCW830
- |
- SKU:
- 3489014
Customer reviews
Rating 4.4 out of 5 stars with 1621 reviews
(1,621 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the DSC-W830's impressive camera quality, ease of use, and compact size, frequently praising its ability to take good pictures and its user-friendly design. The camera's lightweight nature and generally good battery life are also appreciated. However, some users have noted challenges with the camera's focus capabilities.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Terrible time handling it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so difficult to change from one picture to another or one procedure to another. Very confusing. small to handle. It was a mistake for me to buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't hold up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera screen cracked in my pocket the 4th time I used it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very small camera buttons very close together
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras very small buttons are hard to use because they are too close together
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't function properly, returned to Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Viewing screen would not focus properly. When reviewing picture just taken, was not clear.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Picky, we regret to hear that the camera failed to meet your expectations. We'll make sure your feedback reaches the team for further improvements and possible changes. Best regards, -Mark
- Pros mentioned:Camera quality, Price
Rated 5 out of 5 stars
Nice Compact little camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price, compact, small, can fit in your pocket, can take with you anywhere. I was looking for something exactly like this, has very good zoom and 20MP. I also like the 720 resolution is carries. Overall a good camera.
I would recommend this to a friend Rated 1 out of 5 stars
not for long trips like Disneyworld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera took only 65 pictures before loosing its charge.
No, I would not recommend this to a friendRated 1 out of 5 stars
broke in under one month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they could care less, both BEST BUY and SONY, don't buy it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi review, we are sorry to hear what happened. We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name and this feedback post in the email. Hope to hear from you. Regards, Erin
- Pros mentioned:Camera quality, Ease of use
Rated 4 out of 5 stars
nie camere with this price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.east to operate with good picture quality. Video recording is also good, can't ask for more at this price
I would recommend this to a friend - Pros mentioned:Camera quality, Size
Rated 4 out of 5 stars
Great camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slim camera. Great for quick shots, nothing fancy but takes great photos!
I would recommend this to a friend - Pros mentioned:Camera quality, Size
Rated 5 out of 5 stars
GREAT CAM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this camera as a gift for my mom. She loved the size, model, and the quality of the pictures!
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 3 out of 5 stars
Fine camera for 5 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it took excellent photos but LCD went 67 percent white and could not reset. I did not keep receipt but Sony customer service ok d it for warranty repair. I mailed it to their repair contractor who wanted a credit card before starting repair. I contacted Sony and got no response saying it would be escalated. I bought camera on sale for less than 100 and they want to charge me 68 dollars for repair. I am sorely disappointed in Sony customer service. Its gathering dust in repair facility.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Miku, Well, that's not the kind of experience we wanted to hear. Please send us an email at [email protected] and kindly include your product information, contact details, and event or reference ID ( if available ). Dave
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is easy to use and takes great pictures!
I would recommend this to a friend Rated 4 out of 5 stars
Small, does the job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small camera. Does the job. So far good battery life.
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great starter Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this camera for a teenager. She loves it. It is simple to use and takes great pictures. There are many features on the phone to still explore. Glad it was a take out of the box (charge it)and go.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
great camera in the world
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is my first camera and it look beautiful and work perfect
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 4 out of 5 stars
Great Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes great pictures and is very easy to use for taking pictures for work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyGuy, I'm glad to hear that this unit meet your expectations. Thank you for choosing Sony! Dave
- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Great little camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Besides the great features of this camera listed in the description, it's compact and extremely easy to use.
I would recommend this to a friend - Pros mentioned:Camera quality, Weight
Rated 4 out of 5 stars
Great camera for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is lightweight and takes good pictures.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great Point and Shoot Camera.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with thia camera. I bought to replace an older Sony point and shot camera. The picture quality is very good and the shooting modes are much be/er than the older camera. I use this camera when I don't want to carry my DSLR around .
I would recommend this to a friend Rated 1 out of 5 stars
Camera died after one week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gifted this camera to my 12 year old son. He carried this camera for a school camping trip. He said he took pictures with wet hands while playing in the pool. It just stopped powering on after that. He was so upset that he couldn't take any more pictures during the camping. I tried to return the camera at best buy on 17th day from the purchase date because we went on vacation right after my kid's camping and didn't know the 15 days best buy return policy. Best buy asked me to contact Sony as part of warranty agreement. Sony asked me to ship it to their repair center. They returned the camera saying it is unrepairable. Sony has the worst customer service. I spent shipping charges for the product in warrant and they can't give me explanation of why it isn't repairable and on top of it, they ask me to resend the camera so they can look at it again but with my shipping charges. I talked to manager who says sorry but he can;t help me. Finally I gave up. Overall I have had bitter buying experience with Sony products. I will never buy any Sony products.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Praveen, thank you for taking the time to write a review. We’re sorry to hear about what happened to your Cybershot. Please allow us to re-evaluate your concern. You can contact us at [email protected] and send the following information:
- contact and product details
- event or reference ID ( if available )
We’re more than happy to take a look into this matter. Regards, Dave





