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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1621 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the DSC-W830's impressive camera quality, ease of use, and compact size, frequently praising its ability to take good pictures and its user-friendly design. The camera's lightweight nature and generally good battery life are also appreciated. However, some users have noted challenges with the camera's focus capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,621 reviews
  • Rated 1 out of 5 stars

    Terrible time handling it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so difficult to change from one picture to another or one procedure to another. Very confusing. small to handle. It was a mistake for me to buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't hold up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera screen cracked in my pocket the 4th time I used it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very small camera buttons very close together

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras very small buttons are hard to use because they are too close together

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't function properly, returned to Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Viewing screen would not focus properly. When reviewing picture just taken, was not clear.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Picky, we regret to hear that the camera failed to meet your expectations. We'll make sure your feedback reaches the team for further improvements and possible changes. Best regards, -Mark sony_US

  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Nice Compact little camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price, compact, small, can fit in your pocket, can take with you anywhere. I was looking for something exactly like this, has very good zoom and 20MP. I also like the 720 resolution is carries. Overall a good camera.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not for long trips like Disneyworld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera took only 65 pictures before loosing its charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke in under one month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they could care less, both BEST BUY and SONY, don't buy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi review, we are sorry to hear what happened. We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name and this feedback post in the email. Hope to hear from you. Regards, Erin sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    nie camere with this price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    east to operate with good picture quality. Video recording is also good, can't ask for more at this price

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 4 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim camera. Great for quick shots, nothing fancy but takes great photos!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    GREAT CAM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this camera as a gift for my mom. She loved the size, model, and the quality of the pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Fine camera for 5 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it took excellent photos but LCD went 67 percent white and could not reset. I did not keep receipt but Sony customer service ok d it for warranty repair. I mailed it to their repair contractor who wanted a credit card before starting repair. I contacted Sony and got no response saying it would be escalated. I bought camera on sale for less than 100 and they want to charge me 68 dollars for repair. I am sorely disappointed in Sony customer service. Its gathering dust in repair facility.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miku, Well, that's not the kind of experience we wanted to hear. Please send us an email at [email protected] and kindly include your product information, contact details, and event or reference ID ( if available ). Dave Sonystyle

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is easy to use and takes great pictures!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small, does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small camera. Does the job. So far good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great starter Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera for a teenager. She loves it. It is simple to use and takes great pictures. There are many features on the phone to still explore. Glad it was a take out of the box (charge it)and go.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great camera in the world

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first camera and it look beautiful and work perfect

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great pictures and is very easy to use for taking pictures for work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyGuy, I'm glad to hear that this unit meet your expectations. Thank you for choosing Sony! Dave sony_US

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great little camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the great features of this camera listed in the description, it's compact and extremely easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Weight

    Rated 4 out of 5 stars

    Great camera for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is lightweight and takes good pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Point and Shoot Camera.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with thia camera. I bought to replace an older Sony point and shot camera. The picture quality is very good and the shooting modes are much be/er than the older camera. I use this camera when I don't want to carry my DSLR around .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Camera died after one week

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this camera to my 12 year old son. He carried this camera for a school camping trip. He said he took pictures with wet hands while playing in the pool. It just stopped powering on after that. He was so upset that he couldn't take any more pictures during the camping. I tried to return the camera at best buy on 17th day from the purchase date because we went on vacation right after my kid's camping and didn't know the 15 days best buy return policy. Best buy asked me to contact Sony as part of warranty agreement. Sony asked me to ship it to their repair center. They returned the camera saying it is unrepairable. Sony has the worst customer service. I spent shipping charges for the product in warrant and they can't give me explanation of why it isn't repairable and on top of it, they ask me to resend the camera so they can look at it again but with my shipping charges. I talked to manager who says sorry but he can;t help me. Finally I gave up. Overall I have had bitter buying experience with Sony products. I will never buy any Sony products.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Praveen, thank you for taking the time to write a review. We’re sorry to hear about what happened to your Cybershot. Please allow us to re-evaluate your concern. You can contact us at [email protected] and send the following information:
      - contact and product details
      - event or reference ID ( if available )
      We’re more than happy to take a look into this matter. Regards, Dave Sonystyle