Customer Ratings & Reviews
- Model:
- MDRAS400EX/W
- SKU:
- 4900004
to a friend
Customers are saying
Customers often highlight the sound quality, comfortable fit, and lightweight design of the Earbud Headphones. Many appreciate the product's affordability and water resistance for workouts and use in various weather conditions. However, some users noted that the bass could be improved and that the ear loops might present challenges for some. Overall, the positive feedback on comfort and sound outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Good, just not for my ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to workout in. I prefer in ear phones, but needed something that would stay put while moving. These just don't tighten on my ears good enough.
No, I would not recommend this to a friendNot good for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my little boy because they are adjustable. They did not fit his ears well, and were awkward to adjust.
No, I would not recommend this to a friendThe sound is good for preteens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbus were great for the grands, but my husband was not too satisfied with the quality.
No, I would not recommend this to a friend- Cons mentioned:Ear loop
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ear loops are difficult to put on and don't hold very well
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Wildone!, thank you for your post. We regret that you're not completely satisfied with this headphones. Please check the following link to make sure you are adjusting them properly :
https://docs.sony.com/release/MDRAS400EX_EN_ES.pdf ~ Jeannette
Used three times then the left bud stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine the first few times till the left bud stopped working after my third workout.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi dabshire12,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you. >Joffrey
Not very comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very comfortable and fall when working out. The shape is not the best
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jt1044,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you. >Joffrey
average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The strapes stays around the ear but the ear piece does not inside
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Rose! Thank you for sharing your feedback with us, we will forward this information to the proper department for future reference.~ Jeannette
Not very well designed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay in ear well, to bulky, awkward to put on
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Ric1! Thank you for sharing your feedback with us, we will forward this information to the proper department for further review.~ Jeannette
Falls out of ears but not off.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product looks promising but I have found that while they stay on my ears I can't keep the buds in my ears. I am back to using a normal ear-bud.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Mike!, Thank you for your feedback, we will forward this information to the correct department for a design review.
Terrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones because my 5 year old $15 around-the-ear headphones finally died and I needed another pair. The local BB didn't have the pair I wanted, so I settled for these in the meantime until I could get a decent pair. Granted, I didn't expect much from these, but the product claimed sweat resistance and the ability to stay in the ear. Neither of those are true. I tested them out on a treadmill before taking them outside where I usually run. They didn't even pass the treadmill test. When I spend more time adjusting my earphones than I do running or listening to music, there's an issue. These headphones are not worth the plastic used to make them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Its regretful to hear your experience, we would love to see how we can turn it into a positive one. Can you kindly drop us a mail at [email protected]? Please include your model number and details pertaining to your issue. Thank you for bringing this to our attention.
Terrible ear buds at a decent price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace a set of lost Iron Man earbuds. But the outer ear loop does not stay tightened during runs and other types of cardio workouts, making for a very awkward experience. I had to make frequent stops to readjust them just finally just gave up and put them in my pocket. I thought that Sony would have better product design, but I guess this is why I only ended up wasting $19.99 plus tax.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello WallySlapps217, thank you for your message. That is unfortunate that the SONY earbud headphones did not meet your expectations. However, thank you for your feedback. Best regards, Oscar.
- Cons mentioned:Ear loop
Broke within 2 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the novel ear adjustment which worked well, but the thin brittle plastic on the actual ear bud broke after only two uses.
No, I would not recommend this to a friend Keep looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fall of my ears all the time. Difficult to get the fit right. Cost not too bad, but a lot more better chices.
No, I would not recommend this to a friendIt does not stay in your ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are great if you don't move around. Both my wife and I have both tried using these, she while on a treadmill and me while running a 5K. I found myself having to constantly adjust the loop around the back of my ear as it would keep coming loose. By the end of my race I took them off and have not used them since.
No, I would not recommend this to a friendSony earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is horrible and distant, not anything like what you'd expect from Sony.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Stacy!. We would like to recommend to follow the steps available through the link below : https://us.en.kb.sony.com/app/answers/detail/a_id/38966/p/40940,40971,74056/c/65,66/kw/low%20sound. If the issue still persists please visit our service website at https://eservice.sony.com/webrma/web/index.do to claim your factory warranty. ~ Jeannette
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not stay on ears like designed found it difficult to use
No, I would not recommend this to a friend- Pros mentioned:Comfort, Fit
Good headphones but not very loud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall these are great especially for working out. Started with some Ironman headphones but eventually the earbuds would never stay on. These are much better at staying in and are pretty comfortable however they aren't as loud as some headphones.
I would recommend this to a friend Quality is substandard. I'm going to return them.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a hard time hearing them while I'm working out
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound quality
Were great until they broke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband - a runner - bought these to suit his sport. He was very happy with them, and when I stole them for a few workouts, I realized why. They stay put, project decent sound, and weren't uncomfortable at all. Then tonight the sound out of the right ear stopped working....and we are about 20 days past our warranty. Not sure if this is a common problem, but I don't intend on buying another set for that short life span.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
great headphone for people who like to run
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones have some of the highest quality speakers that you can ask for. they don't fall out of my ears, they are really good for walking in the rain. overall they are headphones that if you take good care of them you will get a lot of use out of them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mindofcritter, we're happy to hear that you're loving your purchase. Thank you for choosing Sony! Enjoy! - Ella