Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
MDREX15AP/W
SKU:
4782005
Your price for this item is $8.99
Clearance
The comparable value price is $19.99

Customer reviews

Rating 4.1 out of 5 stars with 3223 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Comfort

    Rating 3.7 out of 5 stars

  • Value

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the sound quality and comfort of the EX Series Earbud Headphones, frequently citing a good fit and reasonable price. Positive feedback also mentions the microphone quality and bass response, although some users wish for longer battery life. A notable drawback mentioned by some is the lack of volume controls on the earbuds themselves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,222 reviews
  • Rated 1 out of 5 stars

    Did not work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all had to return the product. Bad!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lisa, thank you for your message. That is unfortunate the Headphones did not meet your expectations and decided to return it back. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar. Sonystyle

  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best out there, but for the price it works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    i need a new one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are good butt are not dog resistant #jackjackjakck

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi modaflower, thank you for your comment, we are sorry that the unit does not meet your expectations.*Emily*Sonystyle

  • Rated 3 out of 5 stars

    Little cheap but ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little cheap but ok. Definitely not thrasher headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn't have long life.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work well. It malfunction after 3 wks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week One of the earbud don't work no more.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Olivia,
      We're sorry for the bad experience here however please allow us to help you. Reach us at [email protected] and include all information such as model/serial no, address and phone number so that we can assist you. Thank you. >Joffrey Sonystyle

  • Rated 1 out of 5 stars

    Junk - lasted 2 months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear bud came apart after two months. Please avoid.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timmy1, sorry to hear that it didn't turn out well. Please reach us at [email protected] with your contact information and also the product information. Thank you! - Ella Sonystyle

  • Rated 2 out of 5 stars

    Disappointing offering from Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on sale and yeah I know, you get what you pay for, but I was disappointed that the right earbud was blown out after a month of use. Won't be my last Sony product, but definitely won't go to the low end for earbuds again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThisGuy, Thank you for your input. We will forward your information to the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. Regards, Vincent sony_US

  • Rated 2 out of 5 stars

    horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought cause needed new but when take out for first time they felt cheap. Love the color but they tangle very easy and the black rubber falls off very easily. Can't even throw in my bag without falling off. Worst $20+ tax I have EVER SPENT!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, this will help us improve our product in the future.Sonystyle

  • Rated 2 out of 5 stars

    Not Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my reason for the rating is that there are no instructions and unless you are geek/nerd you have to guess. I am constantly guessing and when working with technology gadgets, guessing usually has a bad result

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just OK Somewhat Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What caught my attention was the brand (Sony) and price for these earphones/buds. There is quite a bit of static and blowback in my ear when I use these. Will continue to use but buy another brand.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danni,
      Our apologies for the inconvenience that this may have caused.If the headphones produce static noises when using a phono plug adapter, replace the adapter.-Jay sony_US

  • Rated 2 out of 5 stars

    Disappointing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for use at my office in connection with Dragon Software. It was recommended by the Best Buy for the microphone. It doesn't work well and the Dragon software only picks up occasional words.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased them and six months later the audio went out in one of the ear buds. I guess I shouldn't have expected much for $10 but I should have gotten more than 6 months out of them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Complaint

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these eat buds for my son to play on his Ps4 and they didn't last long. Within a month one ear bud went dead as expected.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moslady2017, this is obviously not the experience we're aiming for. Please help us make it right for you. Kindly email us at [email protected] with the model number of your earbuds and all other information that you want to include. Hope to hear from you. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    Problem with mic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was ok but the disappointing thing is that the mic dint function properly and making calls became an issue. Not recommended if used with phone for calling.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nithy, thank you very much for taking the time in writing us an honest and detailed feedback. We'll make sure to have this forwarded to the design team for further improvements and possible changes. Thank you very much for your input. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    Sound is decent - Mic is not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is always a delay. Everyone I talk to hesitates like I just interupted them during a normal conversation. This has never happened with previous headphones with a mic.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chuck, We're sorry to hear abou the issue. Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. -Jerome sony_US

  • Rated 2 out of 5 stars

    Decent earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked sony products over the years, but I'm not a huge fan of these, you don't get a deep bass like I thought, also the cord tangled up very easily.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StlGuy, we regret that the headphones failed to meet your expectations and we thank you for taking the time in writing us an honest feedback. I can assure you that your feedback will be brought to the attention of a relevant department for further improvements. Once again, thank you for your input. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    Okay product for little money..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay product...just don't expect high quality sound for little money. As an example the samsung s7 edge earbud headphones put out much better sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not wowed by these ear buds, I expected a deeper richer sound, but there is not enough bass to balance the sound, too much treble not enough bass.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StlGuy, Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We'll definitely forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 2 out of 5 stars

    I had this pair before and liked it but not this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I may hv received a pair that is of poorer quality. The pair I had before was excellent. This pair the microphone doesn't seem to work well.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Besong, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.