Customer Ratings & Reviews
- Model:
- MDREX15AP/W
- SKU:
- 4782005
Rating by feature
- Sound Quality
Rating 3.9 out of 5 stars
- Comfort
Rating 3.7 out of 5 stars
- Value
Rating 3.8 out of 5 stars
Customers are saying
Customers often highlight the sound quality and comfort of the EX Series Earbud Headphones, frequently citing a good fit and reasonable price. Positive feedback also mentions the microphone quality and bass response, although some users wish for longer battery life. A notable drawback mentioned by some is the lack of volume controls on the earbuds themselves.
This summary was generated by AI based on customer reviews.
Fair (What's more is there to say)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my little brother, but he broke them. The build of it looks kind of cheap and I feel like the price doesn't reflect that.
No, I would not recommend this to a friendConfusion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones activate different features while plugged in. It automatically will hang up a call and start playing music or something crazy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TarantoLK
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
Poor connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were barely functional just months after purchase, the connector was unstable and caused unreliable connection on the phone
No, I would not recommend this to a friendOnly good for a spare pair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for everyday usage, not durable. Within a week, only one ear works. After I had to exchange the first pair that didn't work
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Chocodille, These articles may be able to help us out resolving the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/47327,
https://us.en.kb.sony.com/app/answers/detail/a_id/38966/.
Regards,
Vincent
Good sound, but quits working within a few weeks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first time I purchased these headphones, after two weeks the headphones started to stop my ipod at random or even started skipping tracks or advancing to the next podcast. I had the protection plan and made the mistake of replacing them with the same brand and style. Within a week, the right ear stopped playing any sound. The wires aren't frayed and the ear buds were in good condition, so I have no real explanation for this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello DC86, thank you for your message. In order to troubleshoot your headphones, please check the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
If you're using headphone that much, this is not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works but if you use it too much like watching on your phone, your ear will hurt afterwards, compare to other earphone that i used.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Christine20, This unit comes with different sizes of earbuds. You may use the size that suits your needs. These links will tell us more: https://docs.sony.com/release//MDREX15AP_EN_ES_FR.pdf
https://us.en.kb.sony.com/app/answers/detail/a_id/34285/c/65,66/p/40940,40971,76190/
Regards,
Vincent
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these within 7 weeks of each other. With the first pair the mic did not work when I made a phone call. It was not convenient for me to exchange so I just purchased another pair. They've been on sell and were affordable. When I received the second pair the right side stopped working after 2 days! Again not convenient to return so I will just take the lost but I will never by this brand again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TwoSocks, We're sorry to hear of the issues you are having. The link provided contains troubleshooting procedure that could possibly fix the issue. https://us.en.kb.sony.com/app/answers/detail/a_id/38966/p/40940,41713,41848/c/65,66/related/1 -Jerome
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not very good. Average sound quality. Poor quality materials already breaking after 2 weeks of use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kevin, we regret that the unit failed your expectation. You can refer to this link for your repair/replacement option: https://esupport.sony.com/US/p/service.pl. -Erin
- Cons mentioned:Volume control
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds have no volume control. What earbuds in 2017 doesn't have this feature
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GamerUnlocked, We regret to hear that your device's performance failed to meet your needs. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pair I've purchased at Best buy n both times the right side went out . They are good when you first buy them
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Howver, to troubleshoot it check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. -Oscar.
Great beginner ear phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I had with these ear phones was they would start hurting my daughters ears after a hour or so of her listening to music
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good sale price but the sound quality was seriously lacking, sounding tinny compared to my earbuds from Samsung.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi dtfan44, We regret to hear that the quality of your headphone failed to meet your expectation.We will forward your information to the proper department.-Jay
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not that clear .. And when I talk to some one through the head phones I can not hear them to clear nor can they hear me .
No, I would not recommend this to a friendAverage quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Which they had some bass, very generic sound expected more from a Sony product eventhough the price is not too bad.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Luis, we regret that the unit failed your expectation.
Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward this to the proper department. Thank you for your time. Regards, ~Erin
not normal Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony normally has great products at good prices, but these buds lose volume due to weak connectors at the jack.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CHBroeker, Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward this the proper department. We appreciate your time sharing this feedback. ~Erin
Not the best earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds had a lot of back feed in them and I needed to return.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tonja, We regret to hear that this headphone failed to meet your expectations. We value your feedback and we will surely take note of this for future improvement of our products. -Jerome
The headset is cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is cheap and easily get out of the port. Constantly needs to push it to keep it in the port.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi John, it is sad to hear that the unit failed your expectation. We are more than happy to forward your feedback onto the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. We appreciate your time sharing this feedback. Thanks! ~Erin
Airliner headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These feel like something I took off a flight and the sound quality and product quality are accordingly
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi beny2k, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph
Bad sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was not good and there is noise at high sounds.
No, I would not recommend this to a friend- Cons mentioned:Battery life
did not last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well.. its not so good. It only last few month. Had to buy new one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi jieun06, We do appreciate providing us these feedbacks for the betterment of our products. Thank you for your time. -Jerome