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Customer Ratings & Reviews

Model:
MDREX15AP/W
SKU:
4782005
Your price for this item is $8.99
Clearance
The comparable value price is $19.99

Customer reviews

Rating 4.1 out of 5 stars with 3223 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Comfort

    Rating 3.7 out of 5 stars

  • Value

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the sound quality and comfort of the EX Series Earbud Headphones, frequently citing a good fit and reasonable price. Positive feedback also mentions the microphone quality and bass response, although some users wish for longer battery life. A notable drawback mentioned by some is the lack of volume controls on the earbuds themselves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,222 reviews
  • Rated 2 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones didn't work with my iPhone. As soon as I would plug in the earphones Siri would come on.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, REVP, Availability of some feature depends on iPhone and its software version. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 2 out of 5 stars

    good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The little box for the cell phone broke within 3 days. I can listen to music but not the reason i bought it for

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Oma71!, Thank you for your feedback, have you contacted Sony about this issue?, if so please email us your event ID to verify if there is something that we can help with . You can email us at socialsupport@am.sony.com, please include also your contact information and a description of the issue.~ JeannetteSonystyle

  • Rated 2 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. These buds did not make it sixty days. But beats or get the warranty

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blkcarx, we regret that the headphones failed to meet your expectations and we thank you for taking the time in writing us an honest feedback. I can assure you that your feedback will be brought to the attention of a relevant department for further improvements. Once again, thank you for your input. Best regards, -Mark sony_US

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Nice quality earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is very good and sound is clear for price they offering

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nitin, We're glad to hear that you liked the sound quality. Thank you for sharing your review with us. -Jerome sony-global

  • Rated 2 out of 5 stars

    Not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can here the echo of cord brushing against any clothing. Guess you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Deliah, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Just basic earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheap. So it's not like it's a great experience.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LaurBill, we regret that the headphones failed to meet your expectations and we thank you for taking the time in writing us an honest feedback. I can assure you that your feedback will be brought to the attention of a relevant department for further improvements. Once again, thank you for your input. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    Good at lower price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this ear phone since it could not stay in my ears for a long time. It kept falling.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but cheap material. It is ok for me since I bought it for emergency use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Truebuy, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were cheap and overpriced. Callers can hear all background noise.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Misha, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38998. Oscar. sony_US

  • Rated 1 out of 5 stars

    Possibly the worst earbuds ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated 0 stars, but 1 is the minimum. I purchased these for my daughter and they didn't even make it 24 hours before shorting out. Very disappointed as I have purchased several earbud headphones by Sony in the past and not had any problems (other than losing them). Do not waste the money on these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bestbuyguy, thank you very much for taking the time in writing us your feedback. We are sorry to hear that you did not have a positive experience with the headphones. We'll inform the team about this and make sure that improvements and changes will be made if required. Thank you for your valuable input. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    You get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pair of headphones is bad but what can you expect from something so cheap...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. drtenma, thank you for taking the time to write a review. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We will forward your post onto the proper department for future use. Again, hank you. Dave sony_US

  • Rated 2 out of 5 stars

    It ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord itself should be shorter. An be better if you had more controls on the mic part.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI, thank you for your feedback we are more than happy to forward your comment onto the proper department *Emily*Sonystyle

  • Rated 2 out of 5 stars

    Needed something quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. I recently buying something a little more expensive

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I got a refund this product didn't hold up how I would have expected.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mavenjett, Sony takes into consideration all good or bad feedback to improve the performance and quality of our products and services. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Sony earbuds. First malfunctioned in about a month. I had bought these a few months ago and just started using after apple ones broke. Within 2 days, malfunctioned so mysteriously stopped music on phone and initiated Siri. Never again

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dico! We apologize for the inconvenience you have experienced with this model, please check the service options available for this unit by following the next link to claim the factory warranty: https://esupport.sony.com/US/p/service.pl ~Jeannette sony_US

  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can't keep track of the charging base, they aren't much use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zhut, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you for taking the time to write a review. Dave sony_US

  • Rated 2 out of 5 stars

    Not loud enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not loud enough and not enough bass so i returned them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Beats, thank you for your message. It is unfortunate the headphones did not meet your expectations and decided to return them. However, SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 2 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay. I find headsets and headphones more comfortable.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, 3ggs, Thank you for posting your thoughts about your Sony headphones. We appreciate it and thanks for your time as well. Regards, Vincent sony_US

  • Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product still working in the way I spect I will recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Begg, We appreciate your time and your feedback. We'll forward this to the proper department. Regards, Vincent sony_US

  • Rated 2 out of 5 stars

    Doesnt work with iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product won't work with iPhone. Audio quality not great.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loop, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. -Jerome sony_US