Customer Ratings & Reviews
- Model:
- MDREX15AP/W
- SKU:
- 4782005
Rating by feature
- Sound Quality
Rating 3.9 out of 5 stars
- Comfort
Rating 3.7 out of 5 stars
- Value
Rating 3.8 out of 5 stars
Customers are saying
Customers often highlight the sound quality and comfort of the EX Series Earbud Headphones, frequently citing a good fit and reasonable price. Positive feedback also mentions the microphone quality and bass response, although some users wish for longer battery life. A notable drawback mentioned by some is the lack of volume controls on the earbuds themselves.
This summary was generated by AI based on customer reviews.
Already broken.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One day in my search for inexpensive yet durable headphones I will find success. But as for now, I am without such luck. Yet another pair that broke and I can no longer hear out of one ear. Onto the next...
No, I would not recommend this to a friendSonys quality in these headphones continues to dro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had numerous pairs of these headphones over the years due to me losing them, but will now longer purchase these headphones due to the very poor quality and continued product failures
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Vaughn, we regret that the headphones failed to meet your expectations and we thank you for taking the time in writing us an honest feedback. I can assure you that your feedback will be brought to the attention of a relevant department for further improvements. Once again, thank you for your input. Best regards, -Mark
Cheap quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had several Sony earbuds before and I liked their quality. I thought this one should be also good. But the sound quality is weak and not good at all. I don't recommend this product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello duranh! Thank you for sharing this information with us, we will forward your feedback for future reference.~Jeannette
Headphones don't last forever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend you NOT to buy! My L headphone went out after my first week of using them. The sound quality isn't really that good as well
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello BusinessMan, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, to troubleshoot it check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. -Oscar.
Piece of junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about one month of moderate use, static in the right earbud and the starts cutting in and out. Have now went out and purchased another set of earbuds from a competitor.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello TommyBoy, thank you for your message. In order to troubleshoot it, check the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
Treble heavy, bass poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from these ear buds are really treble heavy, lack mid-range depth and has poor bass, which gives out if the volume is anywhere close to mid-range or higher.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Lion, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these just to listen to music as soon as I started using them the left ear stopped working paid twenty bucks for earphones that lasted a minute and a half. Awesome!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello rlgeezy, that is unfortunate you are experiencing some difficulties with your Earbud Headphones. To troubleshoot your unit, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Best regards, Oscar.
Do not buy !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Sony product I have purchased. My headphones worked for a day, now only one bud works. I can't return the headphones due to not having the original package.
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lost my iPhone earplugs and bought these. When I found the iPhone's, I did a comparison and the Sony's were terrible in comparison. Don't buy!!!
No, I would not recommend this to a friendCheap headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left headphone went quiet by day two. No, I wasn't using these at an excessive volume. Spend a little more money for some headphone that will last
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bcfromdubc,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
Look elsewhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe just a bad pair, but the microphone activates on its own. Activates when touching the jack. Only worked correctly for about two weeks.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mulder, To isolate the issue, test the headphones on another device and test a different set of headphones on the device. Verify that the headphones are firmly plugged all the way into the headphone jack on the unit. - Vincent
Don't waste money on these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds only lasted a week. Very cheaply made. Save your money and upgrade. Bought a set of Zacs that are a much better buy and worth the money.
No, I would not recommend this to a friendLike a glass!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fragile and breaks quickly, extremly dissappointed with the quality.
No, I would not recommend this to a friendQuickly Failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone has stopped working in just one months use. This is not the first faulty product I have purchased from Best Buy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, amazingani, If you connect to an unsupported smartphone. You may isolate the issue by plugging it to a different unit. Sony takes into consideration all feedback to improve the performance and quality of our products. Thank you. -Vincent
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst pair of ear buds I've ever seen, broke within the first hour of using them in the gym. Wouldn't recommend them to anyone.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rich, We are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at [email protected] and include all information such as model/serial no, address and phone number . Thank you. ~Ralph
Stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 60 days. horrible product , would not recommend it , better to spend more on those that lasts longer
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello GagBV! We apologize for the inconvenience you had to go through with this unit and would like to suggest checking the service options available for this unit by following the next link: https://esupport.sony.com/US/p/service.pl ~Jeannette
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all, hard to hear and very unhappy. Do not buy, they are cheap and made even cheaper compared to other products
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jetboatrich,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds stopped working after about a month and a half. Only used them to talk and listen to podcasts on my phone.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Woofers,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These quit working within a week of buying them. This is the second pair that quit working. Will not buy these again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mario,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the ear buds stopped working a few weeks after daily use. I would use it for my commute to and from work.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NPPTravels, You might be able to fix the issue by following the troubleshooting steps in this link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966/p/40940,41713,41848/c/65,66/related/1 If the issue persists, you can have it serviced at https://esupport.sony.com/US/p/service.pl -Jerome