Customer Ratings & Reviews
- Model:
- MDREX15AP/W
- SKU:
- 4782005
Rating by feature
- Sound Quality
Rating 3.9 out of 5 stars
- Comfort
Rating 3.7 out of 5 stars
- Value
Rating 3.8 out of 5 stars
Customers are saying
Customers often highlight the sound quality and comfort of the EX Series Earbud Headphones, frequently citing a good fit and reasonable price. Positive feedback also mentions the microphone quality and bass response, although some users wish for longer battery life. A notable drawback mentioned by some is the lack of volume controls on the earbuds themselves.
This summary was generated by AI based on customer reviews.
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was always fond of Sony. I wore these headphones 4 times and one earbud stopped working. Don't buy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Coltsfan, We're sorry to hear about what happened. To isolate the issue, kindly refer to the link below for troubleshooting steps:
https://us.en.kb.sony.com/app/answers/detail/a_id/38966/c/65,66/p/40940,40971,76190/
~Ralph
Very bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product doesn't work right with my iPhone. It changes music by it self and at times it messes up with the phone
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Rahman, thank you for your message. I regret that your Sony Earbud Headphones did not meet your expectations. To troubleshoot your unit, visit the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/41645. If the issue still unresolved, unfortunately there is something wrong with your Iphone or any settings of it. You may also contact Apple for further assistance. Best regards, Oscar.
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like the buds at all. They were very thin and got tangled very quickly. I had to return item
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi purfect, we regret that the unit had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department. Thank you for taking your time. Regards, ~Erin
JUNK!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they don't fit in your ears very well and you can get a lot better product elsewhere. wasted $
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SeamusAZ, thank you very much for taking the time in writing us your feedback. We are sorry to hear that you did not have a positive experience with the headphones. We'll inform the team about this and make sure that improvements and changes will be made if required. Thank you for your valuable input. Best regards, -Mark
Sony earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please don't waste your money on these ear buds headphones, they broke after 1 month of use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lucious, Sony takes into consideration all feedback to improve the performance and quality of our products. We will to forward your feedback onto the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. Thanks again! ~Erin
Sony - EX Series Earbud Headphones - Black
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very thin headphones easy broken I won't buy these again my regular brand was out of stock
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi dread534, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph
Horrible product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this. Everyone I speak to using this headphone told me they hear themselves echoing.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello JeriB, thank you for your message. Toubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
Non functioning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They do not do what they say they are supposed to do. The mic doesn't work and ppl can't hear me
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mbord87,
This specific model is for android devices only.
Thanks,
>Joffrey
Didn't last a month!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the earbuds stopped working after 3 weeks! poor quality, bad sound. I don't recommend.
No, I would not recommend this to a friendBroken straight out of the package!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opened the package, plugged them into my phone and ears and had static straight away. Not worth the 20$
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello May3!, Thank you for your feedback. We would like to recommend to try the steps available through the next link it will also include service options: https://us.en.kb.sony.com/app/answers/detail/a_id/38966/c/65,66/prods/MDREX15APW/ ~ Jeannette
didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't hear anything after buying. Tried on every device available. Returned it next day.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lilac, It is unfortunate that the headphones had to be returned. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback. -Vincent
Don't buy to use on airplane
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these earbuds to use when flying. Returned them because they did not work.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Jonathan, It is sad that the headphones had to be returned. We will forward your information to the proper department. Thank you for your feedback. -Vincent
Very poorly made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't even bother to waste the $10. Its very poorly made. the sound quality is ok.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Mayohan, Thank you for sharing your thoughts and experience with this unit. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. Your feedback is highly appreciated. We will pass this to the proper department. -Vincent
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are not nearly as good as the ones that came with my iPhone 6.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello PittPanther, thank you for your message. In order to troubleshoot your headphones, check the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/39029. Oscar.
Within 4days one side wasn't working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. They were inexpensive for a reason! They should have been free...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Laughs4!, Thank you for your feedback. we would like to recommend to try the following troubleshooting steps if the issue still persist to can claim the factory warranty by following the options available through the same link : https://us.en.kb.sony.com/app/answers/detail/a_id/38966/p/40940,40971,93795/c/65,66/kw/no%20sound%20from%20on%20side ~ Jeannette
Bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone are bad songs quality the mic also are not working .1
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tino41, It is sad to hear that you are experiencing issues on your headphones. You may isolate these by visiting these links:
https://us.en.kb.sony.com/app/answers/detail/a_id/47327/
https://docs.sony.com/release//MDREX15AP_EN_ES_FR.pdf.
Hope these help.
Vincent
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone wire too tiny and they sound awful worst headphones ever
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Peabody, We are sorry to hear this. Try to isolate the sound issue by following the guidelines here: https://us.en.kb.sony.com/app/answers/detail/a_id/38966/. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. Thank you for your time. -Vincent
Sony - EX Earbud Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not fit ears well. Keep falling out. I would not recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi macmaggie, We're sorry to hear about what happened. We value your feedback and we will surely take note of this for the betterment of our products. ~Ralph
for the price they sound decent but....ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One ear quit in just a few weeks. Pretty junky for sony....
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi mnpat, we are sorry to hear what happened. Please, contact us at [email protected]. Let's see how we could assist you. Thanks. ~Erin
Quit working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality since one earbud has already quit working.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hmscooter,
Please check the link below for further assistance.
https://esupport.sony.com/US/p/service.pl
Thanks,
>Joffrey