Customer Ratings & Reviews
- Model:
- MDREX15AP/B
- SKU:
- 4783004
Rating by feature
- Sound Quality
Rating 3.9 out of 5 stars
- Comfort
Rating 3.7 out of 5 stars
- Value
Rating 3.8 out of 5 stars
Customers are saying
Customers often highlight the sound quality and comfort of the EX Series Earbud Headphones, frequently citing a good fit and reasonable price. Positive feedback also mentions the microphone quality and bass response, although some users wish for longer battery life. A notable drawback mentioned by some is the lack of volume controls on the earbuds themselves.
This summary was generated by AI based on customer reviews.
Ear buds good for the price paid.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The teenager that they were purchased for made them last a wk.
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound wasn't that great to begin with, but it was good enough for what I needed them for. About two weeks ago I had to buy another pair of headphones, different brand of course, because one of the earbuds stopped working. Didn't have them for long before it stopped working.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi jn2116, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. If you still have issues with this unit, please reach us at socialsupport@am.sony.com with your concern so we can further assist you. Please also include your contact and product information. Regards, ^Ron
sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not much different from old time, what you paid what you got
I would recommend this to a friendDecent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay, just basic headphones, better choices out there
No, I would not recommend this to a friendWorked for a few days but then ... no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expect $5 no name headphones from a convenience store to last a short amount of time. But, I expect ANYTHING that says Sony to last much longer. Right channel audio gone in less than a week. My second Sony purchase in a row that was faulty. Amazing and VERY DISAPPOINTING!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello JimTXMan, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, in order to troubleshoot it, check the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
Playstation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not my thing. Lame console definitely investing in XBOX.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi schlachter, this product is a headphone. Your review is highly appreciated. Dave
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just ok would not buy again, bothers my ears too much
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Faith, We appreciate your input. You can actually replace the earbuds of the unit. Make sure to choose the right size that fits your ears. We will forward your information to the proper department. Regards, Vincent
Broken in 32 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I keep these bedside to plug into my I-pad. In less than 5 weeks, one earbud has significantly reduced sound, as if a wire broke. If I'd had them a year, and had continually crammed them into a gym bag, I'd understand the wear and tear over time. But this was a light usage situation
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello 60something, thank you for your message. In regards to your concerns, we'd like you to perform some troubleshooting steps. We kindly recommend you visiting: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Best regards, Oscar.
Not the greatest head phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were not good they broke after first few weeks
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello srw1980, thank you for your message. If no sound coming out from the headphones, troubleshooting steps are available in the following link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
Bad earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earphone I bought poped in 2 weeks. Bad earphones.
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality lacks. You get what yiu pay for. PASS.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jamie, Thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback. Regards, Vincent
Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in less than a month. Microphone didn't work.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Ravismom, thank you for your message It is unfortunate you've had an issue with the headphones. Troubleshoosing steps in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well with the iPhone 5. Sound quality is lacing
No, I would not recommend this to a friendVery low volumes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a week of purchasing, the hearing volumes degraded so much that with a full volume of cell phone, I can bleakly hear the other person talking. I purchased considering the Sony brand, but it clearly does not stand the mark. regretting my decision.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Amit. We regret that the headphones failed to meet your expectations. Kindly check the link provided for steps on how to address this volume concern: https://us.en.kb.sony.com/app/answers/detail/a_id/47327/p/40940,41713,92469/c/65,66/kw/static Best regards, -Mark
Awful headphones. Pay the extra 20 bucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual best buy customer service and staff are amazing.
No, I would not recommend this to a friendBeginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mic button gives problem after a while 3rd pair
No, I would not recommend this to a friendNo good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought these earbuds for my teenage daughter. I thought it would be good because it's Sony, but they're not. She had them for 2 weeks and then they stopped working. I threw away the receipt thinking that I didn't need it. Big mistake!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Yolanda, Sorry to hear about what happened. You can have your unit serviced at this link. https://eservice.sony.com/webrma/web/index.do «Jerome
trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.earphones starting shorting after a week. exchanged for a new pair and now the mic isn't working. welp. as long as i have my receipt and it breaks withing the time to make an exchange im gonna keep exchanging them i guess...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TKOMG, If you connect to an unsupported smartphone, the microphone of this unit may not function: https://docs.sony.com/release//MDREX15AP_EN_ES_FR.pdf. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you. -Vincent
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not spend you money on this, even though they are Sony's. I bought 2 pairs and they both stopped working within a week of each other, after they been used for a couple of months.
No, I would not recommend this to a friendBroken within a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't even keep getting these if I they didn't keep breaking during the warranty. They used to be decent. Even went over a year with one pair. Now I'll have had two sets in less than 4 months.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .hi CDAq, thanks for your feedback and for letting us know your concern. We're sorry to hear about what happened to your unit. We apologize for the disappointment his has caused you. If you would like to send your headphones to a Sony facility to be repaired, please visit eservice.sony.com. Your comment is highly appreciated because it allows us to continue to improve. Regards, Dave