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Customer Ratings & Reviews

Your price for this item is $5.99
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Customer reviews

Rating 4.3 out of 5 stars with 4173 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Comfort

    Rating 4.2 out of 5 stars

  • Value

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the EX Series Earbud Headphones for their sound quality, comfort, and price. Many also appreciate the fit and lightweight design, with some noting the attractive colors. However, some users point out the lack of volume control and microphone as drawbacks. Concerns were also raised regarding the cord length and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 4,173 reviews
  • Rated 1 out of 5 stars

    Don't consider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really cheap ear buds. The cord quickly had problems and the plug did not connect well. I lost sound frequently. Don't buy these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these headphones for 2 weeks and the left ear bud stopped working. Waste of time and money i will just stick with Skull candy from now on!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blaquecat24,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey

  • Rated 1 out of 5 stars

    Don't buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones pull up Siri, pauses the music, skips forwards in songs, and hangs up when on face time; without even touching them....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair of headphones phones had faded sound after 3 days of use. Second pair came apart and best buy refused to refund

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jlopez255, thank you very much for taking the time in writing us your feedback. We are sorry to hear that you did not have a positive experience with the headphones. We'll inform the team about this and make sure that improvements and changes will be made if required. Thank you for your valuable input. Best regards, -Mark sony_US

  • Rated 1 out of 5 stars

    Poor headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality wasn't good, dropped calls, used headphones to be able to be hands free and the caller couldn't hear me

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Treva, Sony takes into consideration all feedback to improve the performance and quality of our products. we will forward this to the proper department. ~Erin sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    A solid cheap running set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people go all out for their running headseta but for me these pairs do the trick. They sit well in my ear, play music on keep me in the rythym, and don't pull while I am running. Everything after that you're asking a bit much for a cheap headset aren't you?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound, great bass response for cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More bass than you would expect, thanks to the seal made by the silicone earpiece. Delicate, but cheap to replace! I'm always snagging headset cords and breaking them over time, or just losing earbuds, so i'm not going to invest $100. These have great sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not much here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a quick stop but found these ear buds on sale. They didn't last but two weeks and went dead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok sound - drawback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drawback is these buds keep falling out unless i jam it into my ear to the point of hurting.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Invizichik, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 1 out of 5 stars

    Bad service at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought it with best buy points. Never got the points back when the item was later returned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. N123, we're sorry to hear that you've encountered this problem and decided to return the Headphones. We apologize for the frustration and disappointment this has caused you. Your feedback is highly appreciated and we will forward your post to the proper department. Thank you, Dave sony_US

  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds only last a couple of weeks! The wires must have shorted out because of sweat

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OhioGirl32, We're sorry to hear about what happened. We value your feedback and we will surely take note of this for the betterment of our products. ~Ralph sony_US

  • Rated 1 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphone broke within a week of purchasing..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones worked for 2 weeks then one side went out, good thing we bought the warranty.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello snappinmom!, Thank you for your feedback, we apologize for the bad experience you had with this unit. We will forward this information to the proper department for review.~ JeannetteSonystyle

  • Rated 1 out of 5 stars

    poor quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my little girl and within the 1st week one of the buds fail.bad product

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello wally, thank you for your message. I regret that your Sony Earbud Headphones did not meet your expectations. However, I suggest you to check a link that would provide you with some troubleshooting steps: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Best regards, Oscar.Sonystyle

  • Rated 1 out of 5 stars

    Not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are better Headphones in this class...pass and get something better

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MusicLoverSavingMoney2017, We regret to hear that this unit failed to meet your expectations. We do appreciate you taking the time in writing this post. We will be forwarding your feedback to the proper department. -Jerome sony_US

  • Rated 1 out of 5 stars

    Don't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these about 2 months ago and the right side already went out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All images are online so you have to waste your data just to look at them

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julie, Your feedback will surely be forwarded to the proper department. Thank you for your time. -Jerome sony_US

  • Rated 1 out of 5 stars

    Very cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last I would never buy these again. You get what you paid for.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lisa, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar. sony_US

  • Rated 1 out of 5 stars

    Big Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return them because they crackled, was very disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DVR617, We are sorry to hear that. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. Thank you for your time. -Vincent sony_US

  • Rated 1 out of 5 stars

    not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had very lil base. This is still good for my 11year old.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi momwithbby2, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US