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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1625 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the fantastic sound quality and convenient portability of the EXTRA BASS Compact Portable Bluetooth Speaker. Many appreciate its long battery life, compact size, and strong bass response, while some find the volume could be higher. A few users noted minor issues with pairing and the carrying strap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,625 reviews
  • Rated 5 out of 5 stars

    Packs a punch!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayyy louder than I thought it would be it’s a great speaker

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bluetooth speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have no issues. Long battery life. Great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Whitedragon,

      Very nice! We are glad you like the sound quality and battery performance of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    XB13

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product only downside is that the top part rust over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for carrying around on a cooler or a toolbelt while doing some work around the house!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful considering its small size. Clear sounding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Awesome! We're glad you like the size and sound quality of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Clear and compact sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear sound and nice and compact for portability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stef,

      Wow! We are truly happy to hear you are satisfied with the compact & portable design and exceptional sound quality of our XB13.

      The SRS-XB13 includes outstanding sound features like EXTRA BASS™ and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged and its waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    A great buy!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good purchase. This little speaker is very good, and everything I need in a speaker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChefStevo, You made the right choice! We're glad that you are impressed with the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    As advertised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! For a decent price! I enjoy playing music thru these speakers!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MusicMaker,

      You made the right choice! We're glad that you are enjoying the sound quality of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sonyspeaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from a small speaker, love it. Would def. Buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Davesspeaker

      Thank you for the 5-star rating! The SRS-XB13 includes outstanding sound features like EXTRA BASS™ and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for the purchase!

      Regards,
      David Sony_US

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    It’s ok!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, wish it could go louder! Volume goes lower to let you know battery needs charging!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WaTuLookingAt, We are sorry to hear that the volume level of the SRSXB13 did not meet your expectations. The sound may become low when the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only. Also, when the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by the AC adaptor (supplied).

      If the sound becomes low while in use, turn off the speaker and charge the built-in battery sufficiently.

      Should you need assistance with your SRSXB13, please contact us for help.

      Please email the below information to socialsupport@am.sony.com

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Sony Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little speaker, does the trick. Good sound for aize

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Whyuneednickname, we're glad you are enjoying our product. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice portable light weight speaker. I can carry it on my travels

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Big sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little speaker has some really big sound and serious bass!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Impressive,

      We are glad you like the bass sound quality of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker sounds good. Pricewise not as great but for what i use it for its good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for our small fellowship with seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many seniors who come to our fellowship have trouble hearing

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great sound - perfect to take to beach

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, small and portable. Great for the beach!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eliz, Awesome choice! The compact speaker with the big sound. The SRS-XB13 includes outstanding sound features like EXTRA BASS™ and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged and its waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Nice Sound .Battery life very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Sound for small space and battery life is very good . Loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shankar,

      We are glad you love the speaker! The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Martini2olives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ..love it ,play music anywhere use it by the water or when bbq-ing..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maritini2olives,

      Thank you for the 5-star rating and we're glad to hear that you love the speaker for your activities. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony and enjoy your speaker!

      -David Sony_US

  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 for my office, small, but delivers great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuyer,

      Thank you for the purchase! The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony and enjoy your speakers!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chicken nuggies are great to eat while listening to the amazing sound from this speaker

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jsavage33, we're glad you are enjoying the sound quality of our product. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing SONY! ~Earl Sony_US