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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1625 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the fantastic sound quality and convenient portability of the EXTRA BASS Compact Portable Bluetooth Speaker. Many appreciate its long battery life, compact size, and strong bass response, while some find the volume could be higher. A few users noted minor issues with pairing and the carrying strap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,625 reviews
  • Rated 4 out of 5 stars

    Works great but not for large areas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for large areas but works great for when im workong on one of my rental homes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good but it doesn’t get as loud and doesn’t sound as full as other speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi swedgewo,

      Thank you for the review and we're glad that you like the sound quality of the speaker. Check this article on how to resolve your issue.

      https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xb13/articles/00025935

      The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good for a small speaker, happy with my purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trey,

      That's very nice to hear! We're glad that you're happy with the sound quality of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great Gift Option

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a white elephant party and everyone loved the gift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuperFamily,

      Thank you for the positive feedback and we're glad to her that you like the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Perfect size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super duper sound! Love the small compact size!!’n

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris5870, Fantastic! Good to know you love the compact size and powerful sound this unit delivers. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 4 out of 5 stars

    Good speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and powerful sound, easy to connect, and it's portable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luzviminda, Great! We are pleased to hear that you like the sound quality, portability, and ease of pairing. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Review Sony Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. Easy setup. Love the color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SATCustomer,

      Thank you for the 5-star rating and we are glad you like the color and easy set up function of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love My Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big sound in a small package. It holds long charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Csugamamma,

      We're glad you like the sound quality and battery performance of the speaker! The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker works good. I use it mainly as a speaker for my iPhone as I'm deaf, it's small and fit's into the car without obstructing my view. The only way to hang it from the sun visor is by the attached strap which comes included but it would be nice for me if there was a more solid way to fix it to the car, so it doesn't "swing" around when I'm driving.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, thank you so much for your positive review! We are so happy to hear you are satisfied with the superb performance of our XB13. We appreciate your feedback, and we will surely take note of it as we always strive for the best customer experience!

      The SRS-XB13 includes outstanding sound features like EXTRA BASS™ and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for kitchen or bathroom music. You can’t throw party with this but it okay for cooking. Lol

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AppleLover96,

      Thank you for the feedback. We really appreciate the time you took to share details about your experience with the speaker. We value your input and appreciate the feedback. You can adjust the volume of your source device or the app that you are using to improve the overall volume. You may also find this link helpful: https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000198272.html

      If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Rated 2 out of 5 stars

    A cute device to donate

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOOOOOOOOOO This particular music lover is less than impressed with these speakers. I bought 2, because I'm an 80s baby, so I had a certain trust for SONY no more trust here. I was initially inspired to try these upon realizing that my current JBL speakers(Clip4) do not have the PartyBoost option, which connects the speakers to each other. These may connect to each other but the sound is INFERIOR in all caps. These often sit in my home unused. At this moment I'd realized I had forgotten my JBL at work and I am on this site to purchase another to pick up TODAY instead of listening to my 2 janky Sonys all weekend boooo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Happy SONY Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound for the size! Very compact and portable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rballman1,

      We appreciate the 5-star rating. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Wireless speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Great sound. Like size and portability

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Knitmah,

      Very nice! We are glad you like the sound quality and size of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony and enjoy your speaker!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Too Much Bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is nice overall, however there is just too much bass. I thought it would enrich the sound, but if you are listening to anything instrumental the bass just overwhelms the rest of the sound. It would be good if there was an app or button that allowed you to turn off the extra bass. Returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony bluetooth speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great sound for small spaces. Long battery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LMontaner,

      Awesome! We are glad you love the sound quality and battery performance of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Love it and its so cute!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker! I cant wait to use it on my vacation this week!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crystal, We're glad that you are enjoying your new speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Hearing help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good idea to use for those hard of hearing. They can put it next to them so that the rest of us won't have our ears plugged.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SJBuys,

      We are glad the speaker helps you with your condition. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Portable Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this Sony portable speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great little speaker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great little speaker! Easy to set up; just follow the directions (pictures) and charge. I needed a speaker for a road trip with a friend who does not have a USB port in her car. This did the trick; I used the bluetooth on my phone and paired it. We listened to hours of audio books and could hear everything!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Floridagram,

      We appreciate the positive feedback regarding the speaker and we are glad you like its overall performance. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony and enjoy your speaker!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Little but packs great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for a small speaker it puts out great sound. I have ALS and use it for a speech app on my computer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rocky, Great! We're glad that you are enjoying the sound quality of your new speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony! Erin Sony_US