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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1625 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the fantastic sound quality and convenient portability of the EXTRA BASS Compact Portable Bluetooth Speaker. Many appreciate its long battery life, compact size, and strong bass response, while some find the volume could be higher. A few users noted minor issues with pairing and the carrying strap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,625 reviews
  • Rated 5 out of 5 stars

    Wife loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife and she loves it. She uses it in her at home office.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimi,

      Very nice! We're glad to hear that you she loves the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      -David Sony_US

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Too quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not able to get much volume from this speaker

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SpeakerReviewer,

      Thank you for the review and we're sorry to hear if you're not satisfied with the sound of the speaker. The overall volume may vary depending on the source content. Make sure to turn up the volume of the speaker and the connected device. The sound may become low in the following cases. This is not a malfunction. -When the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only. -When the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port. Make sure to charge the built-in battery sufficiently.

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony portable sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter got this for her 12th birthday and absolutely loves it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough boom It’s loud but no boom Nicely made Nice colors

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi deharris,

      Thank you for the review and we're sorry if you're not satisfied with the sound of the speaker. Also, sound quality will depend on the source that you're playing and sound becomes low while in use when the built-in battery is running low. More details:

      https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xb13/articles/00080926

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Bluetooth speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its real nice will recommend to anyone, its a nice little speaker

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Game,

      Very nice! We're glad to hear that you like the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Small and mighty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for being the smaller ones i have bought over recent years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money!!! Get It!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for listening to XM app on my phone in my office!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, DarylC! We're happy to hear that you are enjoying your new Sony speakers. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It’s a splash!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little speaker. We took it tubing on the river. It got splashed, sun, & some light tossing around and it kept working like a charm. It’s not the loudest nor does it have very strong bass, but that’s exactly what you’d expect from such a small speaker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveW,

      That's good to hear! We're glad you like the sound quality of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great Sony product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and highly recommend for everyone. I am not a tech person and this was perfect for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Simpsonsony,

      We appreciate the recommendation! The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great to have in the washroom to use while in the shower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony mini bluetooth speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud for a little speaker. Was a good gift for my sister in law.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but not really that loud portability is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Realtor, Thank you for sharing your experience with your new SRSXB13. The durable exterior and strap make this speaker ready for just about anything. Hang it from your backpack, from your wrist, or even from a parasol when you’re out in the sun, and the downward-facing speaker will project the sound down to where you are. Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Nice Portable Speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice portable speaker to take anywhere and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    sony is aight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if i kept it i wouldve been a good speaker but i traded for better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi johnnycase, we're sorry to hear this. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. We have our support team that is always happy to assist you.

      You can email usanytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      We hope you can consider SONY again. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Boss Lady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful size for my Office. Love the sound volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound.......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose sony best audio brand in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cat tested

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to play bird sounds to my cats, they love it .... therefore I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fixer,

      Thank you for the 5-star rating! We're glad you love you new Sony speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Nice bass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente! I bought it for my cancun trip and it behave awesome the whole time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moises,

      That's awesome! We're glad you like the speaker for your trip. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards.
      David Sony_US

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as powerful as i wanted but it serves the purposes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dexdee40,

      We the appreciate 5-star rating and we're glad to hear that you like the speaker. If you want more powerful sound, we recommend using the Stereo Pair function of the speaker. Check this link for more details.

      https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000200014.html

      The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US