Customer Ratings & Reviews
- Model:
- SRSXB13/P
- SKU:
- 6456740
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the fantastic sound quality and convenient portability of the EXTRA BASS Compact Portable Bluetooth Speaker. Many appreciate its long battery life, compact size, and strong bass response, while some find the volume could be higher. A few users noted minor issues with pairing and the carrying strap.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass
Needed a speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little speaker for outside by pool. Bass is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spudwatcher65,
Awesome! We're glad your new speakers suits your needs and expectations. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony! - Kris
- Cons mentioned:Volume
Great Sound but Not Loud Enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about it except it’s not loud enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sass2050, Wow! We're glad that you like everything about this XB13 EXTRA BASS™ Portable Wireless Speaker. The compact speaker with the big sound. The SRS-XB13 includes outstanding sound features like EXTRA BASS™ and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged and its waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony. Jay
- Pros mentioned:Sound quality
Big soun out of a small speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of sound out of a small speaker great for on the go
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ricky,
Awesome! We're glad that you like the sound quality and portability of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality in a small package. Great for traveling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Musiclover, thank you for the awesome review! We're glad you like the amazing sound quality, compact and portable design of your new Sony Bluetooth speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for a small speaker. Use it in the office
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leticia,
Thank you for the review and we're glad you like the sound quality of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is solid for the price and it has good bass to it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi beko,
We appreciate the positive feedback. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, very good sound quality for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Speaker, we're glad you like the sound quality of our product. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony! ~Earl
- Pros mentioned:Portability
Good for travel, not for home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfully compact size for travel, but the sound quality leaves a lot to be desired. Lyrics sound muddy and music in general is flat. If you move around a lot this can certainly be a good option, but I wouldn't suggest it for primarily home use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Reviewer, We are glad that you like the speaker for travel. We're also sorry if the sound quality when use at home did not meet your expectations. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around.
For sound related issue, please follow the steps here:
https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000198272.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
- Pros mentioned:Sound quality
Good quality of sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and good price for the size of the speaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mechanic767, Awesome! We're glad you like the exceptional sound quality and you feel that the price is worth it. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony! -Sam
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this was a good buy it works very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NotHappy, Awesome! We're glad to hear you feel that the XB13 is worth its price. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony! -Sam
- Cons mentioned:Volume
Just OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about this speaker, except it just doesn't get the volume needed. I can't hear well when I'm washing dishes, for example.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bejasus,
We're truly happy that you are enjoying the incredible audio quality and amazing bass sound of your new XB13 speaker. If you find the volume not as loud as you would have liked, you can adjust the volume of your source device or the app that you are using to improve the overall volume. You may also find this link helpful: https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000198272.html
The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go.
If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you and thanks for shopping Sony!
Regards,
Jess
Poor sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it did really well, the sound was great. Then out of nowhere it got really quiet and it doesn’t make above a whisper. Even with the volume all the way up.
No, I would not recommend this to a friendKnowing What I Need!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad your salesperson understood what I was looking for…. and suggested this Sony speaker. Just what I was looking for! And, he showed me what to do!
I would recommend this to a friendSuper product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome one. Definitely recommend to everyone. I gifted to my dad he like it a lot and helped him taking calls over this product.
I would recommend this to a friend- Pros mentioned:Sound quality
average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound it produced is amazing for its size my issue is the bluetooth connect ability is unreliable. both it for my daughter it failed to connect to her iPhone 10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, while we are glad to hear that you are happy with the sound quality of your new SRSXB13, we are sorry to hear that you are experiencing issues with the bluetooth connection. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please follow these help guide links for troubleshooting and how to pair the SRSXB13.
https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000198274.html
https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000198317.html
Should you need further assistance, please contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Cons mentioned:Volume
Sound not loud enough.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was not loud enough for me. I returned it to look for something else it just did not seem like it was loud enough.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Adam,
We're sorry to hear if you're not satisfied with the sound of the speaker. Please make sure to turn up the volume of your Sony portable speaker as well as your connected device. Ensure that the speaker has enough charge too. You may also play several different songs to isolate the issue. If the speaker is still with you, we can help you out with your issue.
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this speaker, i think it's cool that you can use 2 and have stereo sound, the added strap was a bonus, only drawback is that its not really too loud, for 60$ it should've been a little louder.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andres, Great! We're glad that you are enjoying your new speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony! Erin
- Cons mentioned:Volume
Pathetically quiet.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The max volume is half as loud as my phone's built-in speaker.
No, I would not recommend this to a friend - Cons mentioned:Volume
quiet
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not very powerful. sound quality is okay but it doesn't get very loud.
No, I would not recommend this to a friend - Pros mentioned:Size
Small speaker for personal use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact Small Speaker !!! Not sure there is extra BASS . Next time I will go with Little big speaker.
No, I would not recommend this to a friend