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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1625 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the fantastic sound quality and convenient portability of the EXTRA BASS Compact Portable Bluetooth Speaker. Many appreciate its long battery life, compact size, and strong bass response, while some find the volume could be higher. A few users noted minor issues with pairing and the carrying strap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,625 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Miss USB-C on this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product audio quality is great and fast connectivity, only gripe is micro usb to charge, would have liked usb c but the price is fair!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RJoseph, We're glad that you're enjoying the audio quality and connectivity. The speaker charges via USB Type-C. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    quality speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Compact size. Good battery life. Works as expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sam1,

      We are glad you like the sound quality and battery capacity of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great speakers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers that are light and portable. Clear sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jms720,

      Thank you for the 5-star rating! We're glad you like the sound quality and portability of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great quality and sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound. Battery lasts a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CristianLAX,

      Thank you for the 5-star rating and we'reglad you like the sound quality and battery performance of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. well made, works well.easy to use....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stef, Great! We're glad you like the built quality and ease of use of your Sony XB13 speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sweet Sony Speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little speaker, just don't lose the charging port cover or it distorts the sound. It pairs easily and can pair with multiple devices, but not at once of course. The sound quality is still going strong at the time of writing this review.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyT, we're glad you like the sound quality of our product. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good at cutting up audio...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchased the XB10 and really enjoyed it. Sounds good, volume buttons, play/pause and a button to connect another XB10. I figured that since it's been a while, I would upgrade to the next available model. Especially since the XB10 was no longer available. Unfortunately, it wasn't a best buy. For as long as I've had it, along with a second one I purchase to pair them up, they cut in and out constantly. Doesn't matter where I position them. Doesn't matter if they are the only things connected to my phone with nothing else around. It is just a constant cutting of and audio from them. It gets worse when I decide to use my phone for well, anything at all. Starts to sound like the audio is skipping. I've looked up ways to fix this but nothing on the Sony website worked or was even a feature as they had listed. My search was fruitless. The lack of an auxilary port is terrible idea as well. Only bluetooth. How terrible. Experiencing this, I would have to say that my XB10 is an absolute 5* speaker. Still works, has the audio jack, connects to bluetooth with absolutely no issues. Doesn't matter where it is placed or what is around it. Sounds good, no skipping or cutting and it's string with the rubber bit works as a stand so you can direct it towards yourself instead of just sitting upright. I don't think I'll be buying any new Sony speakers from here on. Sadness.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheEdward,
      Thank you for reaching out to us. We're sorry to hear the issue that you are experiencing with the SRSXB13 speaker. This is definitely not the experience we want you to have. Allow us to help and troubleshoot the problem. Please make sure that the speaker is charged sufficiently. You may try some solutions on this link if the sound skips on the unit:
      https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000198272.html

      The SRSXB13 supports Bluetooth connectivity only. You may check our SRSXB33 and SRSXB43 speakers which both supports Bluetooth and Audio IN jack.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:

      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony. - Kris Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Portable speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soild small but mighty unit, with deep soild bass relfex.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EricH, thank you for your comment! We're delighted to know that you are pleased with the outstanding sound quality of your SRSXB13. We truly appreciate your choice of Sony! - Romeo Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great little speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my office. great sound, controls are easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ntxdude, thank you for purchasing the Sony SRSXB13! Good to hear you like the ease of use and great sound quality of your new speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good but need louder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but it's could be a little louder!!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KingNguyen,

      Thank you for the review. If you want more powerful sound, we recommend listening to music wirelessly with 2 speakers (Stereo Pair function)

      https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000200014.html

      The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for a small portable speaker!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our pre-teen and she loves it for daily use in her bedroom. Works great with her phone to listen to music. Has a great sound for such a small affordable portable speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    sony vs jbl clip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compared with jbl clip- clips power button very sensitive. the base on sony was great- as was sound quality. its also waterproof- found i kept grabbing the sony over the clip :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi t3ch1e,

      We appreciate the positive feedback regarding the Sony speaker, We're happy to hear you like it! The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    nice speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice sound from a small speaker. good battery life fast charge

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyGuy,

      Thank you for the review and we are glad you like the sound quality and battery performance of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS™ and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Bass, Portability, Sound quality

    Rated 5 out of 5 stars

    Great little speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He loves it. He uses it for the beach, in his room and whenever he can. I also have a sony speaker and they can all be linked together. Great sound, deep bass and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DexJam,

      Very nice! We're glad your son loves the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good for the size of it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the size of it. If you are expecting something to blow the roof off a house then you need something else but if you have realistic expectations of this unit, then you should be impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Power

    Rated 3 out of 5 stars

    Not alot of power

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife, the sound is clear and crisp but its lacking atleast as far as power. I think some cells are louder then this but it is easy to carry and compact.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Size, Sound quality

    Rated 4 out of 5 stars

    Good sound, awkward shape

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, it's compact, but the odd shape makes it wobble often. Why can't the bottom just be flat? Battery life is good. Connects easily to your bluetooth/wi-fi.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pnin,

      Awesome! We're glad you like the compact design and battery performance of the speaker. The compact speaker with the big sound. The SRS-XB13 includes outstanding sound features like EXTRA BASS™ and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged and its waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for the office. The music drowns out noise from meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Power Little Speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I e sided this product several time. It is a powerful little speaker. The charge seems to last a long time. Easy to drop in my bag and take on vacation or into the office. Great for our office birthday parties too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frankie, we're glad you are enjoying our product! The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Little speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being a small speaker it puts out a good sound.

    I would recommend this to a friend