Customer Ratings & Reviews
- Model:
- SRSXB13/C
- SKU:
- 6456737
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the fantastic sound quality and convenient portability of the EXTRA BASS Compact Portable Bluetooth Speaker. Many appreciate its long battery life, compact size, and strong bass response, while some find the volume could be higher. A few users noted minor issues with pairing and the carrying strap.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Nice for the size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound for such a small portable speaker! It’s easy to take anywhere
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Jess! We are happy that you like the amazing sound quality and portable design of the SRS-XB13.
The SRS-XB13 includes outstanding sound features like EXTRA BASS™ and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged and its waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Sony Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has nice sound from a small speaker. Connection is great outdoors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dfacbrave,
Thank you for the purchase! We're glad to hear you like the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Buy 2 and thank me later
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy 2 and thank me later they sound great alone and amazkng as a pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi amazinglover,
We appreciate the positive feedback. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound qualityCons mentioned:Volume
Could be MUCH louder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good but not very loud at all. I was a little disappointed
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cc88, while we are glad to hear that you like the sound quality of the SRSXB13, we are sorry to hear that it did not meet your expectations when it comes to the volume level. For this, the sound may become low in the following cases.
1. When the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only.
2. When the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port.
If the sound becomes low while in use, follow the procedure below.
1.Turn off the speaker.
2.Charge the built-in battery sufficiently.
Should you need further assistance with your speaker, please contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Sound quality
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is great and the sound is quality. The little strap comes in handy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eder,
We appreciate the 5-star rating and we're glad to hear you like the color, sound quality and strap of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony and enjoy your the speaker!
Regards,
David
- Pros mentioned:Sound quality
Mmmazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker is amazing for the size of it. Deep rich sound. My family members and I really enjoy it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justin,
Great! We're glad that you and your family are enjoying the sound quality of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony!
-Ralph
Sony's quality is outstanding!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes great products. This speaker is even waterproof, great in the shower. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bob01, we're glad you are enjoy the waterproof feature of our product. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a smaller speaker it has a great sound! My teenagers love it.
I would recommend this to a friend - Pros mentioned:Sound quality
Great portable speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and sound. This is my 2nd Sony speaker purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bbooper,
Awesome! We're glad to hear that you like the sound quality of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you again for supporting Sony!
-David
- Pros mentioned:Battery life
Sony speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low sound baddy is good but that’s about it returning
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CindyV,
Thank you for the review and we do apologize for the inconvenience. Please allow us to help you and turn this into a better experience. The sound quality of the speaker may also vary depending on the audio source, battery life, and the environment. If the sound level is low, please make sure that the speaker is charged sufficiently. Turn up the volume of the speaker and the connected device. Please check this Help Guide link with steps on how to improve the sound quality of this speaker:
https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000198272.html
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
- Pros mentioned:Portability
Easy listening
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nic, compact speaker that works well. Easy to set up and get working. Good value with this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyUser,
Awesome! We're thrilled to hear your 5-star review of this amazing speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life
Good little speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud for its size, sony always delivers.battery last long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gerson,
Thank you for the purchase and we appreciate the 5-star rating! We're glad you like the sound quality and battery performance of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered for my studio for background music and it was perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristmasFun,
Awesome! We're glad you like the sound quality of the speaker for your studio. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Portability
Love this speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is the perfect size for hanging out outside by the fire. Super easy to set up and use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello butterfly0527,
Thank you for the review! The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Great speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb for the price. Sound was clean with a nice amount of base.
I would recommend this to a friend - Pros mentioned:Sound quality
Mini speaker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as promoted. As with all Sony products i have owned it is good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jdwins54, Great! We love to see our products in action! We are so glad you are pleased with the excellent quality and amazing performance of your XB13! The SRS-XB13 includes outstanding sound features like EXTRA BASS™ and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged and its waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you so much for your purchase and for trusting Sony! -Jess
- Pros mentioned:Sound quality
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product- inside or outside use! The color is awesome too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeggyW,
We're glad you love the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!
Regards,
David
noice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my son loves this was able to connect laptop and cell phonw
I would recommend this to a friend- Pros mentioned:Sound quality
Great speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker , sounds great. I didn’t realize so small but sounds really good and loud .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mjones39,
Thank you for the 5-star rating! We're glad you like the sound quality of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Battery life
Blutooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Bluetooth good sound, long lasting battery life. Sounds great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mick,
Thank you for the purchase and we're glad you like the sound quality and battery performance of the speaker. The SRS-XB13 includes outstanding sound features like EXTRA BASS and a Sound Diffusion Processor for enhanced beats and a wider sound spread. And with a multiway strap, 16 hours of battery life when fully charged, and its IP67 rating waterproof and dustproof exterior, this speaker is ready to bring a big sound with you, wherever you go. Thank you for choosing Sony!
Regards,
David