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Customer reviews

Rating 4.6 out of 5 stars with 777 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 777 reviews
  • Rated 5 out of 5 stars

    4K low light beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camcorder has the BOSS OIS, where the lenses and sensor are set in floating gimbals to provide the best anti shake system ever. You have to try it to believe it. Pros are using this consumer marketed unit for the stabilized system it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to record church services and then post to the church Facebook account It does a nice job and isn’t hard to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camcorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4k video and digital zoom...stable image and high quality stills make this the camera to buy. Only issue is having enough of the right memory cards...had to get several properly rated, high capacity cards (wait for a BB sale)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Focuses and takes photos very fast. Works well in various lighting conditions. Videos and still pictures came out very sharp. Just did several National Parks and came home with great shots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Camcorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for a long time but finally caught this phenomenal 4K camcorder on sale. The quality of the recordings and pictures are unmatched. This has been the answer for capturing many family events and for traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh, I like the camera but not user friendly

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to get films crossed over to the computer but the picture quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeganT,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our FDRAX53 camera. We understand that learning the menus and settings of a new camera can feel overwhelming at first, so we encourage you to continue exploring and experimenting with your camera features. About the issue in transferring files, it would be great if you contact our technical support at 239-245-6360 so we can help you with the easiest way to transfer your files,

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Another Reliable, Quality Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great camera that's easy to use and very reliable. This camera replaces an old handycam HDR-XR200 that is still working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost the perfect camcorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to be my “dad cam”. It’s a true camcorder. Amazing high-quality 4K footage. Great image. I just wish it had real manual control. You can dial in only specific settings at one time, then the camera does auto for the other settings. Incredible image stabilization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camcorder

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real good handy camera to have very clear picture, and

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexQ,

      Sony commitment to customer is our top priority.

      Thank you for your feedback on our FDRAX53 camcorder. We sincerely appreciate your rating of five stars. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-24-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality of this camcorder is excellent. The video quality is amazing. The only minor gripe I have is that the battery life is not exceptionally long compared to other video cameras I've owned. Especially on 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great stable image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image stabilization feature works really great. The indoor or low light setting brings a darker image, but my priority was steady image, so I'm happy with this product. I wish it came with a remote though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 4K is incredible! Well worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a previous Sony UHD camcorder who's picture was awesome.....but now I have this 4K camera and it is phenomenal! If a great picture is important to you but you don't want to spend a bag of money this is the one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image stabilization works amazing! Be sure to get a fast card to record at the higher bit rate. I didn't have one at first and was dissapointed by the image quality. With the fast card at 100mbs quality improved dramatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was amazing and still is amazing. It was rated highest out of any other camcorder in 2016 and it really shows for it. The night mode is amazing, the picture is incredible and I might have to buy another one! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you a Camcorder with 4K & extras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a sony Camcorder owner! I started with Sony BetaCam! Then a big 8mm camcorder! A little 8mm! Digital 8mm! HD camcorder! And now 4K! This camcorder has a lot of extras! Some stuff I do not know what for! I like it also has manual focus if you want! The only thing I wish it had was a remote control! I have never spent this a much money on a camcorder! I have never drop a camcorder! However, This one is to much money to replace! So the 2 year warranty from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fred

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has become a favorite tool and toy ! It helps me document conditions and discoveries as I disassemble systems. It also captures moments not to be forgotten

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Good features Sony is one of my favorites brands. But the price is expensive Even the TVs…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great recording quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to celebrate the lunar new year. Quality for video is great. Technology is a bit too sophisticated. Need some time to learn how to operate all these functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I have had a chance to put the camcorder to the test and it passed with flying colors. Focusing was quick and the stabilizer works wonders. It is everything the product reviews say it is and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camcorder for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the image quality. Also, I like the dual mode recording feature. It is easy to transfer files to the computer with mp4 format without any conversion work.

    I would recommend this to a friend
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