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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 777 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Handycam AX53 4K Flash Memory Premium Camcorder's video quality as excellent and exceeding expectations. They appreciate its user-friendly design, highlighting its ease of use. While the 4K resolution and impressive zoom capabilities receive praise, some users express concerns about its performance in low-light conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 777 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Sony Handycam AX53 GREAT CAMCORDER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camcorder. I was on vacation and when a camcorder I brought with me did not operate, I had to buy this one. This Sony handycam AX53 was amazing. It was so much better than my older Sony handycam. I am glad I bought this product. Thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Auto focus

    Rated 4 out of 5 stars

    Top notch bit of gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take it out and use it at the store, before taking it home. A few have an issue with 4K or HD at 120fps, it keeps rebooting. The optical stabilization is amazing, and all the auto features work great.... It tends to focus from near to far, so if there is something in the foreground it will pick that. If mine didn't have that issue I'd give it 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good with few drawbacks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 axis internal gimbal is remarkable. The "intelligent" mode even detects when it is on a tripod and doesn't interfere. Optics are great. One small quibble is the micro HDMI port. With the weight and bulk of HDMI cables, these tiny sockets are very vulnerable to damage by the wrenching of a heavy cord, so be careful. The wireless camera control via smartphone is nice for starting/stopping the recording and making smooth zooms (Only one zoom speed though). The zoom control on the top of the camera has to be precisely operated to avoid too-rapid zoom actions, but it can be done. The ability to control several features via the lens ring is a great innovation. And yes, the HDMI output works during recording for either an external monitor or a recorder.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product and purchase experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best camcorders for home purpose as well as to be used for streaming purposes. You would need video capture device like star link or other hdmi to usb converters to connect to PC. the shopping experience with Best Buy was also great.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    A very versatile camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is a very good investment, I'll explain why is that, the quality is top notch, the frame rate you can choose it has many options, you also can put a bigger storage, for me this camera is more useful for video than dslr cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Video Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and have used it several times already handles nice takes great stills and videos

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    FDR-AX53 Sony camcorder Long lasting battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony’s software to edit film is ending. The battery lasts a long time, but the controls are hard to use as touch screen. Also only out is micro hdmi so hard to find. Bought a card reader but that didn’t work. Not user friendly, but I used it right out of the box learning on the fly. The battery lasted 4 hrs of continuous shooting so pleased about that. Hard to edit film without software. Sony doesn’t support Play Memories anymore and could not export edited film to memory card.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buffy,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for your feedback about the FDRAX53 camcorder. We are glad that you are pleased with how long you can shoot videos with the camcorder continuously. Although you mentioned that you find the camera not user-friendly, it's good to hear that you were able to use it out of the box. Please check the items included in the box, micro-HDMI cable should be included. If the PlayMemories home does not work for you, you can check our other software called Catalyst Browse. For exporting edited movies, I suggest you use a different medium like a flash drive or a hard drive so that you'll still have plenty of space on your memory card when you shoot videos.
       
      If you have questions or concerns, you can reach us at 239-245-6360.
       
      Regards
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Great camera for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, and I was able to record for several hours on 64GB SD card, great picture quality. Very happy with my investment

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Great color. Stabilization is great!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this one. The issue was that in night recording, sometimes it won't focus at all. Overall, this is a great camera for day and evening. Quality is superb. Very fast. Just open the screen and start recording in 2 seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the viewfinder and the image stabilization. This is a big camcorder that doesn't fit in your pocket easily. It needs a really fast SD card for the highest quality 4K. Where this camera really shines is the ability to start recording right away, the Canon would take almost a minute to read the card, no this Sony! Flip open the touchscreen and its ready to record.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    All around the best camcorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality videos, 4K is the future. Easy to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You chose the best, Steve! We are glad that you seem satisfied with your new Camcorder. We appreciate your feedback. -Vincent sony_US

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and has great quality and frame rate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like this camcorder ,easy to use and lite weight

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Crazy Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is absolutely legit. Picture quality is fantastic. The coolest feature is how the lens can counteract your movements to remain as level as possible. Not like the old camcorders where you got dizzy watching - this thing softens movement unbelievably well. I'm impressed for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    So far very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this camera for 1 month now. I have used it for a couple filming projects and I am very happy with the product. I do recommend taking the camera off stability mode when using a tripod or you can get some weird shaky film but other than that, the quality is outstanding. I use the rode video maker wireless setup with a lav mic for filming. I also use a shotgun rode mic and both work very well on the camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, RogueAerial! We are glad to hear that you are very impressed with your new Sony Handycam. You chose the best! Thank you! -Vincent sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great for catching those special moments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality to the picture when you shoot 4K. Yes it's bigger than your everyday camcorder or even your high end cell phones nowadays but I always believe that there's no replacement for a dedicated device some times. Haven't checked low light performance but daytime performance was crystal clear. Used for our first child's gender reveal party to capture slow motion action video. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Alaska

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camcorder! Easy to use and the picture quality is excellent. Took this to Alaska and I’m so happy I did. I got really good videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TinaD, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our AX53 camcorder and the video quality it produces. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for beginners, cool features! Works excellent for filming or taking still pics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in low light.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this mainly for outdoor recording. It has worked flawlessly in low light situations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CWilson,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our FDRAX53 camera. We appreciate your positive comments about our camera and its impressive performance shooting in low light environments.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

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