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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 777 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Handycam AX53 4K Flash Memory Premium Camcorder's video quality as excellent and exceeding expectations. They appreciate its user-friendly design, highlighting its ease of use. While the 4K resolution and impressive zoom capabilities receive praise, some users express concerns about its performance in low-light conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 777 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the recordings and the technology is top notch. I’m normally not one to by just because of the brand name but Sony put out an amazing camera and my daughter who dances loves capturing her rehearsals to watch herself. Excellent camera hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has so many functions that are complimented by easy of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanE,
      Sony commitment to customer is our top priority.
      Thank you for your feedback on our FDRAX53 camcorder. We're glad to hear that you find our camcorder great and easy to use. Thanks again for choosing Sony!
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
      Rubychelle
      12-24-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this new camcorder. Ome of the best features is the ease with which I can transfer video to computer. No cables or other devices are needed. I removed the video card and inserted it in computer and transfer was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best Camera I've Ever Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used action cameras, DSLRs, the whole lot. I made a leap of faith buying something so expensive just for filming short videos for my business, but this camera has not let me down. I do wish it had a wide lens to it, but it is still a fantastic camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera really clear but doesnt have internal memory.i brought a 128 mem card and im good. a little heavy so i recomend a stand which i think can work great.all in all a great camera for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Small handy cam with amazing 4k quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shooting videos with this. Whether its family memories or nature shots I am always pleased with the end result. It also does very well focusing even at full zoom. I'd have to say this is a very useful tool if your shooting a lot of movies.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my money maker. I capture video regularly for work and everyone is always very please with the videos I produce. The stabilizer is worth every penny spent on this item.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera for hand held video capture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did a good job with this camera, makes high quality video and has a lot of features. The built in stabilization is great for capturing video while holding the camera in your hands. No shaking even from my unstable dizziness!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Sony camcorder

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to get an upgrade over older Sony camcorder for better video quality. Large screen makes recording easy. Has many features, so make sure to read manual carefully to fully use them!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this camcorder! Was recommended by a friend and love it! Its exactly what we needed and is very user friendly! Excited to caught some amazing memories with this awesome device!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camcorder

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real good handy camera to have very clear picture, and

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexQ,

      Sony commitment to customer is our top priority.

      Thank you for your feedback on our FDRAX53 camcorder. We sincerely appreciate your rating of five stars. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-24-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Meh, I like the camera but not user friendly

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to get films crossed over to the computer but the picture quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeganT,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our FDRAX53 camera. We understand that learning the menus and settings of a new camera can feel overwhelming at first, so we encourage you to continue exploring and experimenting with your camera features. About the issue in transferring files, it would be great if you contact our technical support at 239-245-6360 so we can help you with the easiest way to transfer your files,

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Zoom

    Rated 5 out of 5 stars

    Tried then all, this is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried them all and NOTHING out there from any other manufacturer has the features in this $850 recorder. The high speed and 20x zoom is just that good! I tried many many others costing more and still returned to the AX53 because it just can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best handycam for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the AX33 and have used a few camcorders in the past, but when I exchanged the AX33 with the AX 53 it was well worth it! I would purchase again. The internal stabilizer works very well even when you are zoomed in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Camera but Beware!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fantastic camera. But I learned which a lot of people don’t mention is there is a chance of you getting a “bad” one where it won’t let you record in 4K by rebooting itself after less than a minute or even in the faster pace HD, b/c once you go back to look at it, it’s no longer “there” to preview. But all I literally had to do was go back exchange it, get a new one & it’s perfect! The issue is a known, but yet not known issue. It will happen automatically if you buy a “bad” one. But if it works well off top, you’ll be fine! I was once Team Samsung until I got totally screwed by them! Now I’m Team Sony to the fullest. Should of went with them even years back, but I learned my lesson, & it made me appreciate my Sony even more!!! P.S. I use it for vlogging & making cool videos! Have fun & enjoy! I know I am!!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good video camera for beginners and families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera does everything one would need for recording those special events in one's personal or family life. I've also tried using it to do some streaming, and while I can't attest to the quality, it doesn't seem to be as simple and straight-forward as I was hoping.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    High Quality Camcorder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera does everything I have needed it to so far. I bought this about a month ago and have not had a lot of chances to use it yet but seems to be a good high quality camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Superb Camcooder

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best camcoder ever!!!!! I used it for my wedding ceremony and it was superb! Video quality, check! Solidness, check! I love it!! Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect addition for memory collection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using VHS Camcorders way back when, finally upgraded our video recording needs. This is a perfect camera for documenting dance recitals and all other precious moments that extended family is involved in. Nice and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good camera for recording basketball games!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this camera to record our son's basketball games in order to find footage to send off to college coaches. It has worked well as long as the computer or television you are viewing it on is compatible.

    I would recommend this to a friend
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