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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 777 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Handycam AX53 4K Flash Memory Premium Camcorder's video quality as excellent and exceeding expectations. They appreciate its user-friendly design, highlighting its ease of use. While the 4K resolution and impressive zoom capabilities receive praise, some users express concerns about its performance in low-light conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 777 reviews
  • Pros mentioned:
    Battery life, Zoom

    Rated 5 out of 5 stars

    Excellent camcorder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome video camcorder. This AX-53 can be used for an extended period of time (complete soccer matches). The ZOOM is everything I need. I was not able to zoom in and out quickly enough with other cameras. The best !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback on our camera. We appreciate your positive comments about its extended usage capabilities and the zoom feature. We are happy to hear that the Sony AX53 camera met your expectations.
      If you need further assistance, please feel free to contact our support team 239-245-6360.
      Rubychelle,
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality, Zoom

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a video professional but I bought this for my son and his family. I know Sony well and that is why I chose it for a non-professional as it has many features that ensure good footage and sound will prevail. He used to have to shoot on a tripod but no longer as the stabilizer in this camera reduces shake to the point that a tripod is not always necessary. The zoom and picture quality are excellent. Best Buy also price matched this purchase when it went on sale just after I bought it. Best Buy and Sony...nuff said.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality, Zoom

    Rated 5 out of 5 stars

    Fantastic little camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera far exceeds my expectation. The quality of 4k video is phenomenal and the stabilization and the zoom capability of the camcorder is simply superb. I will highly recommend this to any friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this camera to video our boys football games and the picture quality is amazing! It is like you are right there watching the game! Super easy to use and compact enough to carry around. Can't wait to use it more!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use
    Cons mentioned:
    Auto focus

    Rated 5 out of 5 stars

    Great video camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really good camera keep the stability steady very easy to use, the battery last for a while, the only problem is sometimes it takes sometime to find focuse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Zoom

    Rated 5 out of 5 stars

    Great Camcorder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is easy to use and light weight. It has a good zoom in/out feature operated by your right index finger. This is my second Sony camcorder. All Sony says it is supposed to be.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    A truly great prosumer video camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been producing professional video for over 20 years. This camera for its size is an excellent run and gun video. When you don't want to carry all the big stuff and just want to get excellent HI Def or even 4K video, grab this little giant and go. The stabilization system at full throttle is almost rock solid. I have taken it on two vacations and have had more fun with this camera . It is so convenient and gooood!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Video quality

    Rated 5 out of 5 stars

    Sony FDR-AX53

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera doesn't disappoint this 30 year videographer. The 4K picture that this camera produces, with the stabilization is a lot of bang for the buck. The quality is outstanding with the features that this produces. I do a lot of volunteering of making veteran videos, this camera has made a huge difference as I was using a Canon Vixia model that didn't have 4K recording capabilities (Still a great camera that I will continue to use for a number of years). The wifi feature is nice, using it with my ipad pro, the app is nice, but it would be nice to be able to make settings changes while viewing on the iphone or ipad, but it shouldn't discourage anyone to buy this camera at the great price for the great features.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Weekend Warrior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed.The functions and video quality are a step up from my older Sony cx405.If your looking into recording your kids sports and posting on social media this camcorder serves its purpose.The whole team looks forward to it.A little pricey but u well worth the investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SportsDad,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the FDRAX53 camcorder. We are glad to hear that you are impressed by its functionality and the quality of the videos it captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards,
      Larry 12-8-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great camcorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality of video you get with the ax53 is outstanding, stabilization is unbelievable, very user friendly. the only downside if you have large hands like myself the strap is almost useless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality, Zoom

    Rated 5 out of 5 stars

    Zoom Zoom

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camcorder Takes very good 4k video and the zoom is incredible. Like the slow motion mode and battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Buyer beware

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of clunky after inserting the battery. Not very balanced in addition to that. Features and specs are nice, high quality video. A bit pricey despite it being a bit older model. Not a fan of how Sony forces you to use their app in order to view/transfer files from either the camera or microSD card...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShouldveShoppedElsewhere,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our FDRAX53 camcorder. We sincerely appreciate your honest feedback on our product and we're sorry to hear about your experience.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-25-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is a great addition to my other Sony mirrorless camera setups. Video quality is excellent and easy to use. It it’s small enough to carry with my backpack setup.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 4 out of 5 stars

    Great camera for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my nephew use it for the first time to record a church service. He found it very easy to use lightweight and versatile. The clarity is very good , however to really experience it you need a 4K television still good clarity for regular HD tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Just excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything as advertised. The BOSS is why I bought this camcorder. I have grandkids playing sports and a stabilizer is critical. I realize smart phones can do movies but with this camcorder I get so much more optical zoom and the BOSS system...no smart phone can duplicate that. In addition, no camera is as easy to hold while doing video as a camcorder is. Don't let anyone tell you the days of camcorders are over...they just haven't experienced THIS camcorder yet.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    Great quality easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K is so crisp and the nighttime video is great. I find it very easy to use. Audio quality is actually amazing for a camcorder. Weight isn't bad and feels very comfortable in the hand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    AMAZING!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camcorder is AMAZING!!!!! It is soooo clear easy to use and light weight. Great fur anything! Quality is unbelievable!!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good low light output

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an amateur, but I needed to graduate from the low cost camcorders because I record indoor performances for my wife's dance studio and some sports events, etc.. This camera has performed well at the events I have used it for so far. Things I like: It does a good job managing color in low light (for this price range). The sensor seems to be big enough to handle spotlights and other colored lighting situations. The anti-shake tech works good for my shaky hands. Transitions are clear in the final product. Manual focus works nicely in the few times that I tried it. All of the controls are in good and natural locations. Things that are not so good: Why does this not have an internal HD. It doesn't seem like it would cost that much more. Also, adding lens attachments is limited with this configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera produces excellent quality video. I videoed a campfire at night and the video had very good quality. It doesn't look like a daylight video but it is well light and clear. I did not use any exterior lighting, just the light of the campfire. I downloaded video into a Mac computer. The only drawback was that it needs a fairly new operating system to download. If you just plug the camera in, it doesn't recognize it. You have to go about the download differently. The still photos are very good quality also. Overall, I am very pleased with the camera's ease of operation and quality of video. I especially like the eyepiece viewfinder as I have trouble seeing the screen in bright sunlight. This makes it an excellent camera to video daytime outdoor sports.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Ax-53

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is easy to use fits in your palm and take great footage and stills.

    I would recommend this to a friend