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Customer Ratings & Reviews

$949.99

Customer reviews

Rating 4.5 out of 5 stars with 2854 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,854 reviews
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for the money. I would recommend purchasing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ROC1, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying the camcorder. Thank you for choosing Sony. -Linda 04-05-24 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprised my husband with this camcorder for the birth of our first baby! He was so beyond excited and happy and absolutely loved every feature this product has to offer. Amazing price for such an excellent piece of equipment! His favorite feature is the fact you can create still shots from live video!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video meets Still Picture - Successfully!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughters 13th birthday, and I could not be more impressed with it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marleigh, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. Its great to hear this camcorder is working perfectly for you and for your special occasions. Thank you for choosing Sony. -Linda 03-01-24 Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Not as good as iPhone 6s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is good for the price but video from an iPhone 6s is better. The optical stabilization is not very good. Purchased to use as a YouTube / vlogging camera and it works good for product reviews / talking head type videos. Not the best for vlog style videos because camera shake is pretty noticeable but not unusable and for the price not terrible. Don't like the charging cable setup, it's hard wired into the camera and only 6" long so if it gets damaged camera is junk. Videos can be downloaded to iOS devices via lightning to USB connector so that's nice since this model doesn't have built in wifi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for the price. Has awesome zoom. Playback could be better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Retaman,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder . We're glad to hear that you find it worth to its price and had a great time using it.

      If you have any other questions or concerns, feel free to contact us at 239-245-6360

      Rubychelle

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its been good for recording. Ita affordable and recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MuralikrishnaD,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder. We're glad to hear that you're happy using our product and find it very affordable. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-3-2024

      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Nice camera with problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera but has problems. This camera is very easy to use and you don't even have to read the directions to operate it. The first one we got, the rechargeable battery wouldn't recharge so we took it back and was given another one. I was using the camera to make videos at Church but when the song leader turned on the light, you couldn't tell who it was because everything turned white; so we returned the camera. Our Best Buy only had the two cameras like that but I decided to go with the next one up and so far it is doing well. Sorry, I didn't save the pictures.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for buck right here!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow these things have come so far.... my last one took VHS tapes.... optics are amazing, and it’s loaded with all sorts of features.... can’t say enough about this camera! Still discovering new things with every use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality for low cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a church music program. I was shocked at how well it recorded the performance. Both sound and picture were far better than I expected. I had a professional photographer with an opinion on everything surprised it beat out his fancier "professional" recordings....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Handheld Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, small and very good quality build overall! I’ve been very happy with my new camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LGdishwash, thank you for sharing your feedback with us. Its great to hear the CX405 Handycam has been working great for you and that you are very happy with its performance and build quality. The compact size makes it a great travel friendly camera for everyday adventures. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda 11-09-23 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great camcorder at an affordable price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera resolution, excellent action photos and video

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HollyH,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder. We're happy to hear that you're satisfied with our product and find it excellent to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-31-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    excellent camcorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - Handycam CX405 Flash Memory Camcorder - Black Utilizing Optical SteadyShot image stabilization, a BIONZ X image processor and an Exmor R CMOS sensor, this Sony Handycam HDRCX405/B camcorder enables you to capture video footage with 1920 x 1080 resolution and sharp still images.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Camcorder

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera on sale to record highlights of my sons football game. Not bad for a lower end video camera. Not all the bells and whistles but it gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Camera For A Decent Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As basic a camera as they come. Video quality is above average, but audio quality is below par. Cheap plastic shell. If you're looking for a decent camera cheap, this one's for you.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. I bought it hoping it would have good night vision but it doesn’t. Outside of that it’s a good value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize that the CX405 didn't meet your standards. We greatly appreciate your honest feedback and hope you enjoy all the features your Handycam has to offer. - Glenn Sony_US

  • Rated 3 out of 5 stars

    Good For my Needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camcorder is does what I need it to do at my experience level. I would recommend it to anyone that is just getting thier feet wet at videography.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good camcorder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to record here and there and so far its great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelR,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder. We're glad to hear you're happy with our product and it works perfectly for you. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-11-2024

      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Decent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 3 stars because the store employee told me it had more features than it did. Otherwise, the video was sharp and at a great price. I would recommend it as a starter video camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price.. Had about 2 weeks now. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StarH,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder. We're glad to hear that you're happy and satisfied with our product so far. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-13-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Old style video camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great although it is old. It brings back memories before Cellphone cameras today

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnPaulD,

      Sony commitment to customer is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder. We're glad to hear that you find our camcorder great and worthy to buy. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-24-2023

      Sony Social Support Sony_US