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Customer Ratings & Reviews

$949.99

Customer reviews

Rating 4.5 out of 5 stars with 2854 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,854 reviews
  • Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our new baby to capture all those small moments! Clear picture and sounds great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the HDRCX405 camcorder. We are glad to hear that you found it as a great camcorder. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-13-2024
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Nice camera with problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera but has problems. This camera is very easy to use and you don't even have to read the directions to operate it. The first one we got, the rechargeable battery wouldn't recharge so we took it back and was given another one. I was using the camera to make videos at Church but when the song leader turned on the light, you couldn't tell who it was because everything turned white; so we returned the camera. Our Best Buy only had the two cameras like that but I decided to go with the next one up and so far it is doing well. Sorry, I didn't save the pictures.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for the price. Has awesome zoom. Playback could be better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Retaman,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder . We're glad to hear that you find it worth to its price and had a great time using it.

      If you have any other questions or concerns, feel free to contact us at 239-245-6360

      Rubychelle

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Bang for buck right here!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow these things have come so far.... my last one took VHS tapes.... optics are amazing, and it’s loaded with all sorts of features.... can’t say enough about this camera! Still discovering new things with every use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video meets Still Picture - Successfully!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughters 13th birthday, and I could not be more impressed with it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marleigh, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. Its great to hear this camcorder is working perfectly for you and for your special occasions. Thank you for choosing Sony. -Linda 03-01-24 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for the money. I would recommend purchasing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ROC1, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying the camcorder. Thank you for choosing Sony. -Linda 04-05-24 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    High quality for low cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a church music program. I was shocked at how well it recorded the performance. Both sound and picture were far better than I expected. I had a professional photographer with an opinion on everything surprised it beat out his fancier "professional" recordings....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent camcorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - Handycam CX405 Flash Memory Camcorder - Black Utilizing Optical SteadyShot image stabilization, a BIONZ X image processor and an Exmor R CMOS sensor, this Sony Handycam HDRCX405/B camcorder enables you to capture video footage with 1920 x 1080 resolution and sharp still images.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Camera For A Decent Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As basic a camera as they come. Video quality is above average, but audio quality is below par. Cheap plastic shell. If you're looking for a decent camera cheap, this one's for you.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Camcorder

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera on sale to record highlights of my sons football game. Not bad for a lower end video camera. Not all the bells and whistles but it gets the job done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t use it for live streaming. We have thankfully upgraded and moved away from this camera.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NelsonM,  
      Sony commitment to customer satisfaction is our top priority.  
      Thank you for sharing your experience with the HDRCX405 camcorder. We are sorry to hear that the camcorder did not meet your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,  
      Larry 3-11-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its been good for recording. Ita affordable and recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MuralikrishnaD,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder. We're glad to hear that you're happy using our product and find it very affordable. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-3-2024

      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Good For my Needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camcorder is does what I need it to do at my experience level. I would recommend it to anyone that is just getting thier feet wet at videography.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 3 stars because the store employee told me it had more features than it did. Otherwise, the video was sharp and at a great price. I would recommend it as a starter video camera.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    good quality and smooth video

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] like the quality and the overall build is a bit small but comfortable in hands

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesse,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the HDRCX405 camera. We are glad to hear that you liked the quality and overall build of the camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. I bought it hoping it would have good night vision but it doesn’t. Outside of that it’s a good value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize that the CX405 didn't meet your standards. We greatly appreciate your honest feedback and hope you enjoy all the features your Handycam has to offer. - Glenn Sony_US

  • Rated 5 out of 5 stars

    Sony Handheld Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, small and very good quality build overall! I’ve been very happy with my new camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LGdishwash, thank you for sharing your feedback with us. Its great to hear the CX405 Handycam has been working great for you and that you are very happy with its performance and build quality. The compact size makes it a great travel friendly camera for everyday adventures. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda 11-09-23 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great camera for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera worked very well in capturing moments, however the microphone had a difficult time picking up speeches and comments. However, I would recommend this camera to anyone looking for an affordable camera who is using it for fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For I first time user I found this camera very easy to use. The picture quality is very good. The camera is lightweight which makes shooting easy. The screen menu is self explanatory and very simple to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camcorder at an affordable price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera resolution, excellent action photos and video

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HollyH,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder. We're happy to hear that you're satisfied with our product and find it excellent to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-31-2024

      Sony Social Support Sony_US