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Customer Ratings & Reviews

$949.99

Customer reviews

Rating 4.5 out of 5 stars with 2854 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,854 reviews
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my sixteen year old and he loves it. The only thing I don't like is there's no light for night time recording.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughters recital. Picture quality was horrible. My iPhone takes better video. Super disappointed. Not what I had expected. However, is user friendly, only plus.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dancemom, we're sorry to hear that this unit failed to meet your expectations. We apologize for the disappointment his has caused you. We would like to help and check for the possible reasons why this camcorder makes poor or horrible picture quality. Please contact us at socialsupport@am.sony.com and send your contact and product information. We’re more than happy to take a look into this matter. Your feedback is highly appreciated. Thank you, Dave Sonystyle

  • Rated 5 out of 5 stars

    Great camcorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really enjoyed using this new camcorder. It has an outstanding picture and is so compact. Bought at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to replace my old Sony DVC camera. The camera is very light compared to my old camera. It's nice to have the USB charger on the camera instead of having the hassle of the charging cord and brick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable Camcorder.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Camcorder so that I could record my son's football games. It has worked out perfectly! I do suggest getting a backup battery because the original battery last about an hour and a half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This camera does everything i want.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this camera because it was in the $250-$300 range and because it's a Sony. This camera has all the features I wanted and more. The software program that comes with it is impressive too. I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Handycam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always had a great reputation. A great product that is easy to use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI RubenP, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback with us and thank you for trusting Sony. We are happy to hear you have found this lightweight handycam to be user-friendly. Thank you for choosing Sony -Linda 12-05-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    In stock product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In stock product and good value. Not easy to find this type of product in rhe moment you need it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joerod,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for rating us five stars! We appreciate your feedback and comments about the availability of our units, your input is duly noted.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great video cam!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this video camcorder for our son who is planning on going to a film institute next year. He said he wanted something to practice on. This was a great deal, so we decided to get this one for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, no regrets, and the customer service best of the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HebermA,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder. We're glad to hear that you find our camcorder excellent and to be the best. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      1-3-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Looking a great device...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early to comment on it ...just one day ago... let's see how it goes....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Useful,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the HDRCX405 camcorder. We are glad to hear that you're impressed with its performance so far. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Rubychelle,
      1-2-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great quality for price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale and it works great for our livestream at church!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marco,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder. We're glad to hear that you're happy using our product and it's working well for you. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-22-2024

      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Sony Handycam CX405 Camcorder is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Handycam CX405 camcorder is okay. I should have purchased a larger camcorder so I returned this. There wasn't anything wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. It was kind of shaky on the cheaper stand so i would suggest getting a good stand. Doesn't have a mic plug in either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good camera that I highly recommend. I hate that there is a minimum character limit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielC,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback on our HDRCX405 camera, We appreciate your feedback and recommendation. It's always great to hear positive experiences from others.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was needing and wanting. Would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StacieC, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the HDRCX405 camcorder. We are glad to hear that it met your expectations. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-27-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Capturing family memories

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for capturing family memories instead of always using my phone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamieT, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback. We are happy to hear this camcorder has been working great for your family memories. Thank you for choosing Sony. -Linda 12-30-23 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers as promised. The only negative is the recording screen is sometimes dark and has low quality resolution so if your recording in bad light or shade it's hard to see what you are recording.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry level camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the camera for my son sporting events. It’s a simple but every useful camera plus it allows you to also take still pictures while recording. Awesome. I have try to capture all the moments that I can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camcorder for a promo video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, exactly what we needed for the project we are working on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarasnyderS,

      Sony commitment to customer is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder. We're glad to hear that you find our camcorder great and worth purchasing. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-24-2023

      Sony Social Support Sony_US