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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 2850 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Handycam CX405 Flash Memory Camcorder's video quality and ease of use, frequently praising its lightweight design and compact size, making it ideal for travel. While some users noted the need to purchase a memory card separately and mentioned limitations in low-light performance and features, the positive feedback on image quality and user-friendliness outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 2,850 reviews
  • Cons mentioned:
    Low light performance

    Rated 1 out of 5 stars

    Not good at all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really surprised at sony. I have a sony camcorder that is about 10 years old that is better than this one. This one was horrible in low light with tons of noise. And any kind of light fixture, or natural light, it could not handle and blurred it. Horrible picture....I am definitely returning it. Sony, what did you do?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very nice camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is very nice and lightweight, i would definitely recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery Replacements Required

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this camera so that our son could play around and make movies. Unfortunately you can't pause during a recording, which was a huge bummer for us. We put the camera away for a couple months and when we went to use it again the battery was completely dead and wouldn't charge. I'd buy a replacement battery, but we really use this camera sparingly, so I would rather not have to buy a new battery every couple months we decide to use it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BreannB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the HDRCX405 camcorder. We are sorry to hear about your experience. We suggest you contact our phone support at 239-245-6360 so that we can help you troubleshoot the issue. Thank you for choosing Sony.
      Regards,
      Larry 9-11-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect For Home Videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This video camera is perfect for home videos. It’s really easy to use and comes with great features! Can’t wait to capture our family moments with it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Not Worth The Price

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camcorder doesn’t take videos in great quality, missing many features that even older camcorders had, like Night Vision. Zoom is entirely digital and not optical, and build quality is very cheap.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lunade,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder. We sincerely appreciate your honest feedback on our product and we're sorry to hear that our product did not meet your expectations.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-4-2024

      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online with a 132gb sd card because I could not get into the store due to the cr19 virus , so I drove down and picked it up with in about 3 hours . They bring it out , no card (it is separate but I did order and pay for) . I asked where it was , they said , I doono , I said I cant use it with out it , they said go buy it some where else !? (and they call it best buy ) . Well now on to the camera , it was inexpensive ,so keep that in mind . The good 1) Picture seemed very clear . 2) It is light weight 3) Controls are easy to function The bad 1) When you zoom in or out there is a click noise so loud it sounds like a "BIC" pen going off in your ear . I did check after recording to see/listen if the noise was on the play back , and it was . 2) The feel was so cheap and plastic it felt like kids toy (mine even looked like they stripped a screw head) . 3) The battery seemed to be dropping power quickly even though I completely charged it . I only used it 10-15 min . To me the thing is useless , how can you take videos of any thing worth saving with some loud POP noise every time you adjust the zoom . If you want to give your kid a video camera to play with it's your money ,but mine went back the same day I brought it . I THOUGHT IT WAS A PIECE OF JUNK !

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of this camera is its wide angle and motion dampening. However, since the sensor is not that big do not expect great results when there is not a lot of light.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great picture quality but battery life was very sh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the camera but it's battery life was less than desirable. Tried to video tape two basketball games and didn't make it all the way through the second game

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camcorder was good when working, stopped recharging send back for . Customer service was good so far

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No memory card included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No accessories or manual.showing how to operate. Not happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglasS,

      Sony commitment to customer satisfaction is our top priority.
       
      The supplied items included in the package for the HDRCX405 camcorder should be 
       
      AC Adaptor
      HDMI cable
      USB connection support cable
      Rechargeable battery pack NP-BX1
      Operating Guide
       
      Please chcek this link to the Help Guide for reference: https://helpguide.sony.net/cam/1440/v1/en/contents/TP0000557734.html?search=supplied
       
      If the camera was purchased brand new and these or one of the items are not included in the package, contact the dealer for return or exchange.
       
      Regards,
      Larry 
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Feeling Duped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read as many reviews as I could about this camcorder before I decided to purchase it. Everywhere online, it has an overall rating of 4.5-4.7, so I felt pretty confident in buying it. It's been less than 2 months later and the backlight in the LCD viewfinder has gone out. I can't see anything in the viewfinder and I can't use it! I can't return it because I made the mistake of not buying a warranty and SONY is giving me trouble trying to get their warranty to fix this. I do not recommend. This has only been used a handful of times and no one has pressed down on the viewfinder enough to cause damage to it. In fact, all I did was sit down and it blacked out!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works good for every day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for a play. Batter life only lasted half way through. We were 5 rows back and the quality was not as clear on playback as I thought it should be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned after 2 days

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a camera with changeable batteries so I can put a second battery in it when I need more life. Not what I needed with the built in battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great video recorder!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for his birthday and loves it. He wants to make you tube videos and this gives him a way to do it. Great product!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    for household....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if aint youre professional this one for you and beginners... but quality , its a big NO!!! but the price is cheap.. what do you expect for a $100 video quality...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 1 out of 5 stars

    Just what I needed for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for me to use the features w/o extra help and has bright nice picture for viewing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected More

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the item physically felt flimsy and cheap. I could not believe I spent $200 for what I pulled out of the box. I had a hard time playing back what I had recorded as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it January 18th of this year. Used it twice, charged it. Used it yesterday all day, then charged it. Today? Yeah, battery went dead and so did the camera. It won't work, won't charge, nothing. 3 1/2 months later, only 4 or 5 uses, and it's dead. Of course BB won't help because I didn't buy their warranty, so now I have to go through Sony. How ridiculous. Stay away from this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice camcorder. It's very plastic, more so than I remember these being. I bought this for my daughter and now I wish I would have purchased the protection plan.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    IT'S DECENT FOR A CAMERA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I GOT THIS FOR MY SON, IT FEELS FLIMSY. MY SONS HOWEVER LOVES IT.. TOLD HIM IT'S NOT TO LEAVE THE HOUSE BECAUSE I'M AFRAID IT MIGHT FALL APART. THAT'S MY ONLY CONCERN WITH IT.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moreorless,

      We're saddened to hear that the camera failed to meet your expectations. Thanks for posting a review though, we appreciate this.

      Best regards,
      Zander Sonystyle