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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 2850 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Handycam CX405 Flash Memory Camcorder's video quality and ease of use, frequently praising its lightweight design and compact size, making it ideal for travel. While some users noted the need to purchase a memory card separately and mentioned limitations in low-light performance and features, the positive feedback on image quality and user-friendliness outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,850 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fist camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, does the job. light and portable. use it to make tons of vids

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Camera Did Not Come With Charging Cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an Open Box item from Murrieta, CA Best Buy, listed as in Excellenet condition with no missing pieces. Except it was missing a cord. Left VM for store to call me back to fix issue. They never called. Also texted for help on the app and called in to corporate. Spent approx 5 hours of my time and didnt get the missing piece or the free items that were supposed to be included. Best Buy Murrieta didn’t care. Returned it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the HDRCX405 camcorder. We are sorry to hear about your experience purchasing the camcorder. It really would be best to get in contact with the dealer for cases like this. Thank you again for sharing your feedback.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-7-2023
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was great but it's not touchscreen. Quite hard to navigate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good capture and zoom. So so picture quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless to try to review footage just taken in camera. Viewing screen and resolution are too small.. captured quality is so so. Only one in price point but don’t expect much.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize that the CX405 didn't meet your standards. We greatly appreciate your honest feedback as it will help us make improvements and possible changes with our cameras. - Glenn Sony_US

  • Rated 3 out of 5 stars

    Not very happy with quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok video quality, not a great improvement over today's phones. Only advantage this has is of good optical zoom

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A very basic camcorder.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camcorder was too basic for me. The sound and picture quality were both inadequate for my purposes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loved it!!! Thanks for a great camera that's so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what we need and picture quality is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camcorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good buy but I have difficulty using it.. so I gave it to my daughter so she can work with it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Work great for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price Good picture This camera is great for a beginner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for grandchild, easy for her to use great beginner camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mjsj. we're happy to hear that the camera has met your and your grandchild's needs. We hope she enjoys using it. Thanks_Mitch Sonystyle

  • Rated 3 out of 5 stars

    Reliable camcorder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s reliable and useful, but not the beat option there is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GREAT HANDY CAMERA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT HANDY CAMERA, FITS PERFECTLY IN YOUR HAND GREAT BUY.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent camera for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color view finder hard to see outside on a bright day. Photos are average at best.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. A cheap video camera. Not really user friendly. You have to really go into users manual and pay attention to even do basic functions. Battery life is poor. I've had to revert to using another device all too many times as a second battery is a MUST!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenWho, we're sorry to hear that the camcorder failed to make a good impression. Thanks for taking the time to pst a review, we'll take note of your areas of concern and forward them to the right people. Thanks_Mitch sony_US

  • Rated 3 out of 5 stars

    Did not feel like a quality camcorder.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture was not as good as my camera,

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ezzie, sorry to hear that the CX405 did not meet your expectations. I will forward your feedback to our team. Sony_US

  • Rated 3 out of 5 stars

    Hand cam

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok, I prefer 4K cameras over the hand cams though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for simple stuff, bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first read about this camera, someone said it had problems connecting with software and somewhat of grainy quality. The camera is light, it feels quite cheap, and the quality of the video is REALLY REALLY Grainy even at the highest quality resolution selected. ok for simple things like filming parties or so, dont expect much out of it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shojo, we're saddened to hear that the camera failed to meet your expectations. Thanks for sharing your experience with us, we'll forward this to the proper department. Thanks_Mitch Sonystyle

  • Rated 3 out of 5 stars

    Great camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good camera for everyday video recording and small fun out tings

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible quality! Returned it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be the widest quality camera/camcorder. It was actually laughable. I’m better off taking home videos on my iPhone because the quality on my iPhone is 10x better than this. Also, the first package arrived to me damaged. The replacement packages box was dented... what kind of shipping is that? I returned it as soon as I turned it on for one minute and saw the horrible picture quality.

    No, I would not recommend this to a friend