Customer Ratings & Reviews
- Model:
- HDRCX405/B
- SKU:
- 2964179
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Handycam CX405 Flash Memory Camcorder's video quality and ease of use, frequently praising its lightweight design and compact size, making it ideal for travel. While some users noted the need to purchase a memory card separately and mentioned limitations in low-light performance and features, the positive feedback on image quality and user-friendliness outweighs these concerns.
This summary was generated by AI based on customer reviews.
Born as the bad seed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is what I would classify as the bottom of its gene pool.
No, I would not recommend this to a friendThis camera is having charging and rec. problems!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi. I have had this Sony camcorder since May, 2019 and am very disappointed. It keeps on having charging and recording problems. The yellow warning light keeps coming on even though I have had the camcorder repaired by a Sony authorized dealer. I have had many Sony products in the past and present, with great luck, just not this camcorder. Sony please help, thanks.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello TheNine, I'm sorry to hear about your technical issue. Have you tried a different battery or charger? Our products come with a one year manufacturer's warranty. If you keep experiencing the same issue the camera will have to be returned for repair. Please contact our customer support for further troubleshooting or potential repair.
Poor image/video quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's okay for the price. but beware there is a ton of static/noise in the image. meaning artifacts in the visual output itself tried many different settings to combat it, but to no avail. will be returning mine guess you get what you pay for!
No, I would not recommend this to a friendSteady shot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera's use of the steady shot image stabilization is good for people who have trouble keeping the camera steady.
I would recommend this to a friendVERY LOW Resolution Videos
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can shoot videos with the same resolution and audio using the camera on my phone. This product does not shoot in true "HD." If you want to view the videos on small devices (phone, tablet, etc) it's fine, but to display them on an HDTV it's an absolute embarrassment. Unfortunately, I guess you get what you pay for in this case. It explains why they are on clearance. I will be returning this product asap.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BBreview, thanks for your feedback. We apologize for the disappointment this has caused you. Please set the Rec Mode to Highest Quality. Check out this manual for more info.: http://helpguide.sony.net/cam/1440/v1/en/contents/TP0000557857.html?search=AVCHD. I hope this helps, Dave
Hazy film on Playback
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this camera, there are just so many cool features about it. But everytime I record something is plays back like there is a fog over everything. Hoping the Geeks can solve the problem.
No, I would not recommend this to a friend- Cons mentioned:Memory card
Ugh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saw the great reviews on this handy cam went and got it on my lunch didn't know I needed a memory card to make it work. So disappointed
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sherrie, we're sorry to hear your diasappointment. The camera doesn't have an internal memory so you'll need to purchase an SD card to record. Thanks_Mitch
Terrible camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this camera @ Bestbuy in November 2019 and in February 2020 it was useless. It gets blurry during recording, keeps cutting in and out for no reason, and does not want to accept SD cards. I have to try several brand new cards before it will take one. It is now a very expensive paper weight
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Do Apologize for your experience. Should you need further assistance, please contact us. Unfortunately, due to the current Amazon phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronic’s Support information: Go to our website > click on “Support” > scroll down click on “Contact Support” > click on Cameras & Camcorders > click on “Email Your Question.” Or Call US using the number provided on the website.
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got to use this one time. Once it needed it’s first charge it no longer worked. Wouldn’t turn on, wouldn’t charge, completely dead. Returned it and will buy a different brand later on.
No, I would not recommend this to a frienddon't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! Videos are grainy, playing them back on PlayMemories sucks! They skip and the uploads to PlayMemories online make them even worse! Don't pay attention to all of those glowing reviews...I bought this for my daughter's recital and I'm so disappointed!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ticked, We are sorry to hear about your experience. You may set the REC Mode to the highest quality possible: https://helpguide.sony.net/cam/1440/v1/en/contents/TP0000557857.html
To isolate the issue when playing back your videos on PlayMemories Home software, you may follow the guidelines here: https://www.sony.com/electronics/support/articles/00019889
Regards,
Vincent