Customer Ratings & Reviews
- Model:
- MHCV13
- |
- SKU:
- 6427871
Customer reviews
Rating 4.4 out of 5 stars with 283 reviews
(283 customer reviews)Rating by feature
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Battery Life4.1
Rating 4.1 out of 5 stars
- Range4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers love the amazing sound quality and the convenience of Bluetooth connectivity of this High Power Audio System. Many appreciate its portability and the inclusion of a CD player, while some wish for a longer battery life. The system's bass and volume are also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Karaoke/Party speaker.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to admit when I first received this I didn't really understand what the point of it was, and I still kind of feel that way. However, after purchasing a mic I realized that it's basically built for karaoke (in my opinion). The app has lots of features to do things to songs to make them sound different, but nothing I would ever use nor would an actual DJ or anyone in between. The karaoke app is interesting and allows you to control the mic echo and other settings for the mic so that's helpful. There's also a way to have the app score the karaoke singer who's singing, but I'm not sure how good it works since I couldn't get it to work. You can also add a voice changer so that it creates a squeaky voice change like a mouse. My kid loved that. There are still some head scratchers on this like the CD player and all the settings. It's not really aimed at a professional Karaoke scene and it's not really aimed at children (which is what I'll use it for). It came in handy for my sons birthday where he sang some of his favorite songs and we had a ball. We basically streamed from my phone and let him sing away! Things I like: -It's loud -Sound quality is good. -Kids love it. -Seems well built. Things I don't like: -Also, it's loud. -No real instruction manual in the box. -It's big! -It has no water or dust resistance. -Distortion when turned up very loud. I think if you have friends that want to come over to sing karaoke or you have kids that like to sing and play music (be careful, it gets loud) then this just might be what you're looking for for a party. I feel they could have done without alot of the settings (that very few people will use), made it smaller (cd player in 2020?) and also targeted aspiring singers that would have been cool.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi charliehustle77, Thank you for taking the time to write such a thorough review of the MHCV13 audio system. We're thrilled to hear you appreciate the karaoke feature, powerful sound, and built quality of the unit. We appreciate your feedback about the size, no water or dust resistant feature, and some audio distortion issues. To ensure you're getting the optimal sound quality, we recommend installing the Sony Music Center app to customize the EQ and enhance you're listening experience.
With the MHCV13, Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound and great connectivity
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very clear from the Bluetooth connection and the other audio in options as well. The bass is not as punchy as I hoped it would be, but it is not lacking. The bass boost delivers on its promise. The tweeters on this speaker are good in delivering the highs and some mids. The presets for the EQ are not that great so it might be worth downloading the Sony Music Center app to customize the EQ to your liking and improve the sound tenfold. I personally think it's not as loud as a PA speaker, but that's to be expected. I still expected it to be louder though. With just one, it covers a small to mid-sized room well but with plenty of background noises, it might get easily drowned out. The speaker is not heavy at all. I can carry it on its handle just fine without any trouble. The LEDs on this speaker is nothing more than a gimmick. The Sync function barely even syncs to the music. It's just a nice effect but don't expect too much. Not even the app gives it much options. Unfortunately, this speaker does not come with a microphone which is a huge bummer because it is a Karaoke speaker so if you were planning to get one and you do not have a quarter-inch microphone, you'll have to get one separately.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick, Thank you for this detailed review! We're glad to hear you're enjoying the sound quality from the Bluetooth and from other inputs as well. You are correct. We recommend installing the Sony Music Center app to customize the EQ and improve your listening experience. We appreciate you like the lightweight design, built-in handle, and lighting feature of the unit. We appreciate your feedback. We take into consideration all feedback to improve the performance and quality of our products. With V13, Feel the music with the JET BASS BOOSTER and High-efficiency Tweeters inside the all-in-one MHC-V13 Home Audio System. Make the party yours with a speaker light, Karaoke function, and more. New functions like Party Playlist and Karaoke Ranking via Sony’s Fiestable app turn the party into a full-on interactive experience for everyone in attendance. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
not jappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work off the plug. the sound is great not enough bass
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi okay, while we are glad that you like the sound quality, we regret that the bas did not meet your expectation and the speaker did not work off the plug. This is definitely not the experience we'd like you to have with our products. We'd love to help you troubleshoot your problem and turn this into a better experience.
Kindly follow the troubleshooting steps on the Help Guide below.
https://helpguide.sony.net/has/mhc-v13/v1/en/index.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Rated 2 out of 5 stars
No songs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not show song. Will return to the store and buy one that shows the song.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RETURN,
We do apologize for the inconvenience. What source are you playing? If you're playing songs via USB. device. Press DISPLAY repeatedly when the system is turned on. You can view the information as follows: Playing time/remaining time File name, folder name Song name, artist name, album name. If you're playing using Bluetooth, we recommend doing Party Playlist. Check the link for more details.
https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002744401.html?search=party%20playlist
If you need further assistance, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Rated 2 out of 5 stars
Oudate model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like older technology. I returned for a better option
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bryanb,
Thank you for your time writing this review. We're sorry to hear we were not able to meet your expectation and unit has been returned. We regret that we were not given a chance to troubleshoot the problem and make it a better experience for you. We appreciate your feedback and hope that you will shop Sony again in the future. Thanks again for purchasing Sony. - Kris
- Pros mentioned:Bluetooth, Sound quality
Rated 5 out of 5 stars
Very Nice System
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a few days to put this system to the test, I really like it. The first thing I noticed is that the unit is a bit bigger than I had pictured, but this is not an issue just an observation. It does have a handle at the top for ease of moving it around to where you need it. The sound is terrific, crisp highs, clear mids and booming bass, this system doe get loud with no real loss of clarity. Bluetooth is easy to pair and connect, Sony's LED speaker lights, and the quality of sound make this a system I would highly recommend to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi niteryder, Thank you for the 5-star rating! We're glad to hear you appreciate the built-in handle for portability, excellent overall sound quality, easy Bluetooth pairing, and light feature of the unit. With the MHCV13, Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. Thanks for choosing Sony! -Sam
- Pros mentioned:Portability, Sound quality
Rated 3 out of 5 stars
Good if you throw house parties
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is a good speaker if you throw a lot of backyard parties or dance parties in your home. The highs and mids are clear and well defined, and the lows have the typical muddy bass boost that most Sony speakers exhibit. The added mic input makes for a good way to have a simple PA or semi-portable system for a guitar musician. The karaoke feature is only with their added "Fiestable" app, which like Sony's Music Choice app, is of little use or function for the serious audiophile. The inclusion of a CD player and FM radio is a curious choice. I would have preferred that Sony add Wifi connectivity instead. Also, it has a handle and is relatively lightweight to carry, but it doesn't have a battery so you're still tied to the AC cord, which fortunately, is a simple straight plug - no wall wart or DC converter brick. It's a good speaker, with some curious choices, but probably not good enough for a serious DJ or audiophile, but more for the amateur party host or college party house.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Raiders, Awesome! We're thrilled to hear you're enjoying the MHCV21 High Power Audio System. To ensure you're getting the optimal sound quality, we recommend installing the Sony Music Center app to customize the EQ and enhance you're listening experience.
We appreciate your feedback and we're happy to know that you like the built-in handle for portability, lightweight design, simple plug in connection for power, and overall features o f the unit. With the MHCV13, Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. Thanks for choosing Sony! -Sam
Rated 1 out of 5 stars
Broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it arrived it didn’t work. Had to return it and purchase from Amazon.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Erica, We're sorry to hear that you've received a defective product and it had to be returned. This is usually not the case for our Sony products nor the experience we want you to have. For future reference, we can offer assistance on how to operate and troubleshoot your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents through this link who would be glad to help: https://us.esupport.sony.com/support/s/service?language=en_US.
I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
Rated 1 out of 5 stars
Bluetooth
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this Bluetooth,sound was very poor.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nana, Thanks for sharing your experience with the MHCV13 Audio system. We're sorry if the sound didn't meet your expectations. To resolve this matter, we recommend performing a reset on your device. Kinldy follow the link below. It contains the steps you need to follow to perform the reset. https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736369.html
Should you need further assistance regarding your concern, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
-Craig
Rated 1 out of 5 stars
Keep looking
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Couldn’t connect to Bluetooth easily and sound wasn’t great.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kathy, we're sorry to hear that you had returned your SONY unit because of the Bluetooth and sound quality issue. It is recommended to follow these links to isolate the issues.
For pairing issues, you can find these links helpful:
https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736258.html
https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736401.html?search=cannot%20pair
For sound quality, you can follow this link
https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736267.html?search=sound%20quality%20
We have our Support team that is always happy to assist. You can email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you consider SONY again. ~Earl
Rated 1 out of 5 stars
Little bitty songs speaker no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very terrible speaker no good sound no nothing straight trash
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Earbuds,
Thanks for taking the time to review your V13. We regret to hear it hasn't performed to your standards and you're not having the best experience with your V13. This speaker features reinforce bass sound and create more powerful sound (MEGA BASS). You can Press MEGA BASS repeatedly to select “BASS ON”. The MEGA BASS indicator lights up.
NOTE: When the audio source does not contain much bass sound, the bass sound may not be audible.
To ensure an optimal listening experience, download the Sony Music Center app to adjust and control your sound settings to your preference. You can raise or lower the levels of specific frequency bands, then store the setting in the memory as “CUSTOM EQ”.
Please refer to this help guide link for more details: https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736283.html
Should you need further assistance or more information about our product, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Rated 1 out of 5 stars
Is hard to turn off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is really hard to turn off, Not good sound with the mic.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Leticia, We are sorry to hear about the issues you are having. To turn off the unit, you will just have to press the power button directly from the speaker. The [STANDBY] flashes on the display and it should switch off. If there is an acoustic feedback or sound issues when the mic is connected, please follow the troubleshooting steps on this link to resolve the issue.
https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736342.html
https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736343.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Bluetooth, Sound quality
Rated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I have 300 CDs & they sound great! So does Apple Music & my play lists over Bluetooth. I highly recommend this solid piece of equipment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user132261, That's awesome! We are glad that you love your Sony high-power audio system. With the MHCV13, you will feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. Thanks for choosing Sony! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Blue tooth stereo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stereo so much. It has incredible sounds and fancy lighting. I wasnt to sure id luke it but man i never realized how much i missed my tunes. My kids want me to buy a second one for their pool area
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Exceelent Bass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Very impressive. For the money is way worth it. Very affordable. Sony has never let me down.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great 10/10 I highly recommend. Great for parties or famiky gatherings‼️‼️‼️
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RiskyVal, we're glad you like the sound quality of our product. With the MHCV13, Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a very good product simple and practical Very good sounds
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now I do karaoke wherever I go it easy to bring very light
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Great speaker but…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great speaker. It just won’t stay on unless plugged in. Overall, I love all the features and speaker itself.
I would recommend this to a friend - Pros mentioned:Portability, Sound quality
Rated 5 out of 5 stars
Roxies
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Easy to use. Great gifts for friend or family. Good for all occasions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roxies! Thank you so much for the 5 Star rating! We are incredibly pleased to hear you are satisfied with the fantastic sound quality and how easy our MHCV13 to use. With the MHCV13, Feel the beat of your favorite tracks with high-efficiency tweeters and JET BASS BOOSTER. Enjoy a multi-colored, illuminated speaker light and make the party yours with Party Playlist and Karaoke Ranking through our Fiestable app. And the built-in handles make transportation easier than ever.
Thank you so much for purchasing our MHCV13 and for choosing Sony!
- Romeo









