Customer Ratings & Reviews
- Model:
- HTA5000
- SKU:
- 10917148
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the excellent sound quality, which is a standout feature, along with its easy setup and sleek design. However, some users have reported issues with connectivity and durability. There are also minor concerns regarding the product's overall size, limited equalizer settings, and a noticeable delay in volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Huge Step Up in Sound Quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spund is Incomparable! Feels like you are in a movie theater!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave, Thanks for the 5 star review! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great for Discs but Awful for Watching TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar works great when you are watching a blu-ray movie on disc. The problem is that when you are watching TV, the sound bar causes a lag in the synching of audio and video. It is horribly distracting and makes me wish I had not bought it. If there is a fix to synch the audio and video while watching TV, I would LOVE to hear it!!!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi wpdillon,
Thanks for sharing your review and experience with the HTA5000. It's unfortunate that you are experiencing audio and video sync issues with the soundbar. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
These steps may also help resolve those issues:
-Set the adjustment value of the delay between the picture and sound to 0 msec if it is set to the range between 25 msec and 300 msec. Please refer to the steps on this link:
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381171.html
-A time gap between the sound and picture may occur depending on the sound source. If your TV has a function that delays the image, use it for adjustment. For details, refer to the operating instructions of your TV.
You may also find this link helpful:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/articles/00249832
Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
- Pros mentioned:Sound quality
An awesome sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has such a great sound it’s hard to put into words. You’ve just got to experience it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BillR,
Amazing! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar upgrade was recommended By Arron in Altamonte Springs store. He was on point. It is amazing and makes movie watching at home the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jjohnson,
Great! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Awesome found bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome found bar wasn't sure if the cost would make a difference but it's a great value and the sound is supper!! Essay install
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Myairtag, Great! We're glad you like the superb sound quality, great value, and ease of installation of your Sony HT-A5000 soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Perfect Audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and surrounding is perfect, you can hear every detail
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FatihO, great! We're glad you are enjoying the sound quality of your new soundbar! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sound from this soundbar. Everything you need in a large room in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldM, You've made the right choice! We're thrilled that you are enjoying everything about this soundbar and it tailors amazing audio to your space. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying this soundbar totally! It is much clearer than my last one, and projects well into the room. Highly recommend this Sony soundbar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HaFa,
Perfect! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Big sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar sounds amazing paired with my TV easily and not bulky in size
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatrickR,
That's great! We're glad to hear that you like the sound quality and size of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony sound bar is wonderful! The sound is crisp and clear. I have it hooked up with my LG OLED tv and couldn’t be happier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happycustomer,
Amazing! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
We love this soundbar!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent soundbar - rich, surround sound without the hassle and setup of a true surround system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KampanatK,
Perfect! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the sound quality the style and look of if on my fireplace
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenW,
We appreciate the 5-star rating and we're glad to hear that you love the sound quality and design of the soundbar. Thank you for choosing Sony and have a great day!
-David
- Pros mentioned:Sound quality
Incredible sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added to my new Sony 65 inch TV - incredible sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Customer,
Thank you for the purchase and we're glad to hear that you like the sound quality of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar replaced another and very happy with the product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barney,
That's great! We're glad that you're happy with your purchase! We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Love it too
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goes great with the TV superior. Sound theater like sound love it love it love it love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CynthiaC, Thank you for the 5-star rating! Good to hear you like the movie theater-like experience of your Sony HTA5000. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love the sound and it was easy to set up. Only issue is the wall brackets that come with it can’t support the weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeni,
Thanks for sharing your review and experience with the soundbar. We're glad that you like the sound quality and user-friendly functions of the soundbar. We also appreciate your review the supplied brackets. For safety and precautions, make sure that the installation is done by a Sony dealer or licensed contractor. You may also refer to this link for more information about installing the soundbar on a wall:
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381190.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Full Name:
Best Buy Username:
Telephone Number:
Sony Soundbar Model Number:
Issue:
Additional Information regarding your experience with the HTA5000.
Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great spatial audio! Definitely lacks in bass! But the way it bounces sound off the ceiling is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Madarden92,
Thanks for sharing your review and experience with the HTA5000. We're glad that you like the up-firing speakers of the soundbar. Your feedback about the bass quality is greatly appreciated. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
You do have the option to adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. You may refer to this link for more information (refer to "Adjusting the Sound and Volume Quality"):
https://helpguide.sony.net/ht/a5000/v1/en/index.html
You may also want to consider an optional subwoofer (SA-SW5 or SA-SW3) to enhance the bass quality of your setup. For more information, please refer to these links:
https://electronics.sony.com/audio/soundbars/all-soundbars/p/sasw3
https://electronics.sony.com/audio/soundbars/all-soundbars/p/sasw5
Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content.
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, crisp and full, recommend the subwoofer for more bass volume. It comes with wall brackets to mount it under the TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, That's awesome! We are glad that you like the sound quality of your new Sony soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
You wont be disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome sounds works prefect in conjuction with my sony tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyM,
Very nice! We're glad to hear that you like the soundbar for your Sony TV. Thank you for choosing Sony and your continued support is greatly appreciated.
-David
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. Would recommend to anyone looking to upgrade their sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buyer11003958,
That's great! We're glad to hear that you like the sound quality of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). We appreciate the recommendation and thank you for choosing Sony!
-David