Customer Ratings & Reviews
- Model:
- HTA5000
- SKU:
- 10917148
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the excellent sound quality, which is a standout feature, along with its easy setup and sleek design. However, some users have reported issues with connectivity and durability. There are also minor concerns regarding the product's overall size, limited equalizer settings, and a noticeable delay in volume control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good stand alone system-if on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good: simple system, Bluetooth works great + eARC. Sounds pretty good for 1 piece unit, with reasonable bass w/o sub. Atmos works well without satellites. Bad: big, make sure you have enough room on TV console. Sub and satellites add $650. Compared with Sonos Arc before purchase and found sound almost as good. No need for multiple room and liked the Bluetooth option (have Bluetooth turntable) Sonos adds $1000 for sub and satellites. Note: purchased open box at significant discount. Would be 3&1/2 if full priced MSRP.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TBBR, Thank you for purchasing the Sony HT-A5000! We're very happy to hear you like the reliable Bluetooth connectivity, eARC feature, excellent sound and bass quality, and Atmos support for an immersive surround sound experience. We also appreciate your feedback about the size and price of the optional subwoofer and rear speakers. The size is due to the authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, built-in subwoofers, and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K1 and 4K 1202 video passthrough.
We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
- Pros mentioned:Setup ease, Sound quality
Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar set up very easily with my Sony tv. Sound is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dryer,
That's great! We're glad to hear that you like the sound quality of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Design, Sound quality
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sounding sound bar. It looks good and sleek. The only issue I had was trying to get it paired with my A80J and subwoofer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Virg,
We're glad that you like the design and sound quality of the soundbar. It's unfortunate that you are had an issue pairing with your Sony TV and the optional subwoofer. Help guides and manuals are available on our support website:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000
If you continue to have issues pairing the soundbar with your TV and subwoofer or you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Soundbar Model Number:
Issue:
Additional Information regarding your experience with your HTA5000.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Setup ease, Sound quality
Easy to use, great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great! Gave this sound system as a Christmas gift! Easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 4ndroid55,
Very nice! We're glad to hear that you like the sound quality of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a Vizio 5.1 (with rear and sub), I bought only the Sony sound bar and it sounds unbelievable. Movie theater movie theater like quality. The bass level is very nice, only a step down from shaking your bed which I don't need, but plenty powerful. Can feel the air blowing through the side vents where I assume the subwoofers are. Kratos from God of War has a powerful clear roar, Dr Fate's booming voice in Black Adam stunned me. I wasn't sure about spending this much but it was worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrentB,
Very nice! We're glad you like the sound quality of the soundbar for your movie watching experience. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Great sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has made my TV and movie watching experience so much better. The quality of sound is amazing. The ease of setup is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Supercamp2, That's awesome! We're glad you're enjoying the excellent sound quality and ease of setup of your Sony HT-A5000. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Disappointed with Sony to mislead it’s loyal fans
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Based on reviews and my trust on Sony, I purchased the Soundbar and the subwoofer Sw3. So far the only good thing was that the sound is louder. Instead of wowing me, this Soundbar has only disappointed me. All I have noticed are the issues after owning for less than 24 hours: 1. Without the rear speakers, the soundfield is just a marketing gimmick similar to how they did with Z9F. I had purchased it 2 years back and then returned as the vertical soundfield wasn’t effective. 2. The up firing speakers sounded great when the soundfield optimization was being tested. For Netflix movies that have awesome Atmos effects, the sound was barely noticeable to be vertical. 3. The Sounbar alone has literally no bass. Don’t understand how Sony could even advertise it or sell it as a standalone Soundbar. 4. Connecting with A80j Tv which is supposedly one of the ideal model for this Soundbar has so many issues at startup. The TV cannot detect the soundbar because the soundbar takes a lot of time to start. Once it starts manual switching to it isn’t possible either as somehow the TV cannot connect to it anymore. This happens if the TV controls the soundbar which is the default feature and a selling point of using 1 remote and Sony products as TV and Soundbar. 5. The connection to the subwoofer that I purchased isn’t stable unless I set to give priority to connection over sound quality. This is even when the subwoofer was 2 feet from the bar. 6. Turning on voice mode does make the dialog clearer but other sounds are washed away. 7. Music sounds horrible even on YouTube. I know that I have the knowledge of a good Soundbar as I have a JBL 9.1 which is now 2 years old but is way better than this one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TgAur,
We regret to hear that you are not satisfied with the HTA5000 soundbar. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
Depending on the combination of the setting of SOUND FIELD and input signal, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc. To play multi-channel audio, check the digital audio output setting on the device connected to the speaker system. For details, refer to the operating instructions of the connected device.
Additionally, you can adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. You may refer to this link for more information (refer to "Adjusting the Sound and Volume Quality"):
https://helpguide.sony.net/ht/a5000/v1/en/index.html
For connection issues when using the optional subwoofer, the troubleshooting steps on this link may help resolve the issue:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/articles/00200429
For optimum performance when connecting a Sony TV, make sure to use the supplied HDMI cable of the soundbar. Check that the cable is connected properly and secured.
Resetting the soundbar may also help resolve those issues. Please refer to the steps on this link:
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381232.html
If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Full Name:
Best Buy Username:
Telephone Number:
Sony Soundbar Model Number:
Issue:
Additional Information regarding your experience with the HTA5000.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Sound quality
best soundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worth the cost! The 3d soundmapping works well with most streaming services. good soundbar for a average sized living room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VijayS,
You made the right choice! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Setup ease, Sound quality
Perfect set up for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soubd is excellent, east to set up and bt to other speakers if you choose to add.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChelseaK, Awesome! It's amazing to hear you like the ease of set up and you appreciate the superb features, especially the incredible audio of this soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Setup ease, Sound quality
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and use, excellent sound quality. Imax enhanced mode is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TarakaV,
Very nice! We're glad to hear you had an easy time setting up the soundbar and liked the sound quality. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Setup ease, Sound quality
soundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic product, sound quality and ease of use. little pricy.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, AshwaniC! Thank you so much for this fantastic feedback! It's amazing to hear that you love your HT-A5000 Soundbar! Good to know you are very much satisfied with the premium audio technologies, incredible sound quality and you find it easy to use. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great sounding package
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Sounding great with the DSEE setting on. Sub woofer definitely recommended. On screen instructions were easy to follow.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jona, We're very happy to hear that! We're truly delighted to hear you're enjoying the overall sound quality and superb features of your new HT-A5000 soundbar. Glad to know the addition of the optional wireless subwoofer immerses you even deeper into movies and music with its clear, thumping bass and subtle low frequency sounds. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound qualityCons mentioned:Volume control
Great sound, big problem
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bar really does sound good, but after about 18 months the volume will randomly shoot to 100%. This bar does put out a LOT of sound. So. Much. Sound. Resets and updates have done nothing. Sony will definitely not be the first choice on my next shopping trip.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great with Sony TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to pair with new Sony OLED and I love it. I wanted this specifically so I can utilize the center channel option with the TV. IT sounds great. So far I added the wireless sub and will likely add the rear speakers in the near future. I do have the Samsung 850A system in my other living area. For the same price that did come with the rear speakers and sub. I don't know that the sound bar alone is better than that entire set. However, I did manage to get this on sale and think it was well worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bskinnyyy,
You made the right choice in upgrading to the Sony HTA5000! We're glad that the sound quality is perfect for your home entertainment setup. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Good but bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is pretty great for a sound bar, but its glitchy. It will cut out for a couple seconds every 15 min or so which is pretty annoying during movies. It also switches itself from tv to hdmi frequently. Id love it if it werent for those isuues
No, I would not recommend this to a friend - Pros mentioned:Setup ease, Sound quality
love the surround sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and love that the bass is built in. Very easy--plug and play
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreenSoulMan, Awesome! We are very delighted to hear you are enjoying your HT-A5000 with Dolby Atmos and DTS:X and you love the amazing surround sound this soundbar delivers. It sounds like we hit the mark with the HT-A5000. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). The SA-SW3 and the SA-SW5 pack a big low-end punch, so we don't think you'll be disappointed. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Liked this soundbar, but i returned it for…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar was legit… but due to my music taste and work from home ability i wanted something that would be the best for listening to music, then relaxing to a movie in the evning. So, i returned the A5000 for the A7000… but only because i found a killer open box deal on it. If it werent for the open box deal id still be a happy and proud owner of the A5000
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pathlete,
Thank you for the feedback. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
-David
- Pros mentioned:Setup ease, Sound quality
Excellent Atmos soundbar. Lots of features!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound right out of the box. Very nice soundbar, easy to use, and feature rich.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Catch22! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Overall a happy camper.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the looks of the sound bar under the TV better than the surround sound system I had with separate speakers. The sound is great. The only problem I have is with the volume control on the remotes. It isn't smooth, it's more of a jerky motion. It does this with either the Sony remote or the DirectV remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamK,
Thank you for the 5-star rating and we're happy to hear that you like the sound quality of the soundbar. Power reset the unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. Thank you for choosing Sony!
-David
Game changing soundbar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up out of the box! The first movie I watched with this sound bar was Transformers and WOW! Was I blown away by the soundstage this soundbar has! I was so blown away I went and bought the rear speakers to go with it! Super excited to watch transformers again! I have it paired with my A90j Sony OLED and it’s like there were meant for each other!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoganB,
Thank you for the purchase! We're glad to hear that you like the sound quality and easy setup function of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David