Customer Ratings & Reviews
- Model:
- HTA5000
- SKU:
- 6467455
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup ease, Sound quality
Sony sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and super sound. Easy set up and looks great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baseball,
That's grear to hear! We're glad that you like the sound quality and easy setup function of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Setup ease, Sound quality
mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IS easy to use easy set up and connections great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoBa,
Thank you for the 5-star rating! We're happy to hear that you like the sound quality and easy setup function of the soundbar. Thank you for choosing Sony and enjoy your soundbar!
-David
- Pros mentioned:Setup ease, Sound quality
Gorgeous full sound, easy setup
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits between tv stand legs (if you use them). Beautiful sound. Easy setup and adjustment!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MomAtHome,
Amazing! We're glad that you like the size, sound quality, and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Sony Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On August 23, 2022, we purchased a new Sony OLED TV and soundbar from Best Buy at the Bald Hill Road store. AJ was our rep. Great guy and sensitive to our needs as seniors. He provided good advice about picture quality, etc. The installers came on 6 September 2022. They were very careful in removing the old Samsung and setting up the new Sony. Unfortunately, the sound bar had to set on top of the TV feet in front of the TV. This configuration blocked the TV sensor. The crew should have told us to stand up to change channels or have the TV wall mounted. We could not turn off the TV except if we turned off power at the power strip. During the course of the clown show we received 27 emails and 14 messages alerting us that someone was going to show up between 7AM and 1PM. These message went on for about 2 weeks, so we were prisoners in our own house waiting for the cavalry. Dan ‘the Man’ in Maine was our best contact. But we were never sure. For instance, Connor was supposed to show up but then the appointment was cancelled at 12 Noon on 8 September. We’d get a phone call or email message or text message. There was no consistency. Dan the Man from Man said we’d get appointment from Diana on the 15th. Then we’d get a message from Eric saying he was going to show up. And then a message from Carson saying he'd show up to program the remote. Carson and Eric messages came after Diana showed up to program the remote and sync it to the Verizon set top box. We never knew who was going to show up. There was no central dispatcher. Diana did a good job at syncing the remote and set top box and showing us how to point the remote to shut off power. Why did it take so long? No coordination. It was such a clown show.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rcdavids,
Thanks for sharing your review and experience with the HTA5000. We understand where you are coming. We're glad that everything has been sorted out. You may also want to contact Best Buy directly and make them aware of what happened. We hope that you'll have a great experience with the Sony TV and soundbar.
If there is anything we can do to assist or support you further, please don’t hesitate to reach out to us at socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Soundbar Model Number:
Issue:
Additional Information regarding your experience with the HTA5000.
We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HTA5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
A little underwhelmed, but good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read through more reviews and watched more videos than I care to count before I purchased this bar. I had great expectations from everything I saw. This is a nice quality unit, but I expected a lot from the ATMOS and sound stage. I paired it with a new Sony OLED so I could take advantage of the integrated center speaker feature. There is not a great sense of "spaciousness" that I expected. There are some neat surround effects here and there, but it was not all I expected for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JACK,
Thank you for the positive feedback and we're glad you like the quality of the soundbar. This soundbar is perfect for your entertainment setup. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thank you for choosing Sony!
Regards,
David
Excellent for Atmos.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for Atmos; simply as good as possible for regular audio. Configuring was easy/peasy with a new Sony X90 and I can't speak to other TV's. Perfect mate for this; and as in a bedroom, I felt the 7000 model would be overkill. This is good enough and really rarely turned volume up much but realize in a larger room would be more than ample as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stockseer, Thank you so much for such a detailed review, and we are so pleased to hear you like your new HT-A5000! We're also happy that you appreciate the superb sound quality, Dolby Atmos feature, and it works great with your new X90K as well. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the HT-A5000. Also, thank you for your purchase of the BRAVIA XR X90K. Take your entertainment to a new realm of surround sound audio immersion. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for your purchase and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivers crisp, clear dialogue that makes every word in your favorite shows easily discernible. Its virtual surround sound technology creates an immersive experience that, while not quite matching a full surround setup, significantly enhances movie nights
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VashaunW,
That's great! We're glad to hear that you like the smart features and sound quality of the soundbar. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
New Sounds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have not purchased home theater audio in many years, but we stumbled upon this as an open box opportunity. It's the real deal, but you'll need to be committed to purchasing the subwoofer and rear speakers too. I enjoy hearing sounds that I never knew existed before because of this soundbar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuliusJ,
Thank you for the purchase! We're glad to hear that you're enjoying the sound quality of the soundbar. We appreciate the review and thank you for choosing Sony!
-David
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Frustrating
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is not what it was. The sound quality is great but probably not better than a Vizio. Connectability issues. Will not connect with Alexa through the Sony app. Randomly switches from hdmi to tv output.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Libby,
Thank you for the review and we're sorry to hear what happened with your soundbar. Update the software of your soundbar. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
For more details on how to properly connect and use the Alexa for your soundbar. Please check this article.
https://www.sony.com/electronics/support/articles/00257457
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Bes Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Sound quality
Great audio but needs rears and sub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soundbar but it lacks the bass to truly bring together a home theater experience without a dedicated subwoofer. I got the SW3 sub and it really helped the experience. I also got the RS5 rears which took it to the next level thanks to the upfiring speakers on them combined with the upfiring speakers on the soundbar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flash, Thanks for sharing your honest review. We appreciate your feedback if you feel that there is insufficient low-frequency sound regarding the built-in subwoofer of the bar speaker. Built-in subwoofer delivers high sound pressure for clear, deep bass. This has been achieved by expanding the area of the diaphragm and the size of the subwoofer (X-Balanced Speaker Unit).
NOTE: When the audio source does not contain much bass sound, the bass sound may not be audible.
Despite your concerns, we're glad that adding the optional subwoofer and rears accessories enhances your home theater system so that it feels like you are entirely surrounded by incredible, immersive audio and it immerses you even deeper into movies and music with its clear, thumping bass and subtle low frequency sounds.
Take your entertainment to a new realm of surround sound audio immersion. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar and easy setup/installation. Adding components is very straightforward. Great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tulsa,
Awesome! We're thrilled that you like the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Setup ease, Sound quality
Love Sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound!! Easy to operate! Had geek squad install, they were great!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KatherineG,
Awesome! We're glad that you like the sound quality and user-friendly functions of the soundbar. It's also great that you were assisted professionally. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Design, Sound quality
Nice product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, sound qualty, nice design, suitable under the tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi omrats,
Amazing! We're glad that you like the sound quality, design, and size of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Setup ease, Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing crystal clear sound. Very easy to navigate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilsonM, We're so pleased to hear your purchase went well and you find the soundbar interface easy to navigate. Take your entertainment to a new realm of surround sound audio immersion. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for your purchase and for choosing Sony! -Jess
- Pros mentioned:Setup ease, Sound quality
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great. Very easy to set up. Doesn't take up alot of room. I highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donsbar,
Great! We're glad that you like the sound quality, design, and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a little difficulty setting up at first. My son-in- law was able to do it, but also had some difficulty.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EllenW,
We are sorry to hear that you encountered some initial difficulty during the setup of your HT-A5000. We recommend ensuring that the soundbar is connected via the HDMI (eARC/ARC) port and that "Control for HDMI" is enabled in the settings to streamline the process, as this often resolves common connectivity hurdles during the first-time installation.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Amazing display of Atmos
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paired this with the SW3 subwoofer and rear speakers and I love it. It sounds like there speakers surrounding the entire room. Sounds bounce off the ceiling and items zip by your ear, it truly is remarkable. It’s a small room, not sure how this would sound with higher ceilings, but for my purposes, the entire set sounds fantastic. Atmos is such a cool technology, I look forward to seeing it get utilized more in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NovelBadger,
Amazing! We're glad that you are enjoying the sound quality and Atmos support of the soundbar. You also made the right choice in adding the optional Sony SA-RS3S rear speakers and SA-SW3 subwoofer.
We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Decent sound-bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: I like the overall sound produced with SW3 subwoofer, I would say it provides a decent movie experience. Cons: Mids are not good, need to crank up the volume much higher to get clear voices when watching movies. Overall it gives a better home theater experience to someone who had been using basic 5-6 years old sound-bar system but nowhere close to traditional 2.1 or 3.1 HT system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamRVA,
Thank you for the review and we're glad you like the sound quality of the soundbar for your movie experience. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
No sub needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is a drastic improvement over any and every other option. Vocal tones are crisp and clear, bass tones cut through appropriately, and functionality outside of tv use is nothing short of incredible. Down the road I may look at getting a sub but at this point i see no necessity for one. Great soundbar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerekP, Thank you for purchasing the HT-A5000 soundbar. We're truly happy that you are enjoying its overall performance. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). The SA-SW3 and the SA-SW5 pack a big low-end punch, so we don't think you'll be disappointed. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at several Sound Bars to go with my new 75” Sony XL93 Bravia. I could have gone cheaper … but the sound was just average. I could have gone more expensive, but the difference just did not up the game enough to justify the additional dollars. I have an amazing system for watching movies and sports!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandyA, Thanks for this amazing review of your HT-A5000! Choosing this soundbar will definitely be worth it! We're so pleased to hear you are very satisfied with your purchase and this soundbar complements well with your new X93L Mini LED 4K TV. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Take your entertainment to a new realm of surround sound audio immersion. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for purchasing the X93L, HT-A5000 and for choosing Sony! -Jess