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Customer reviews

Rating 4.5 out of 5 stars with 903 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 903 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Feel the Noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds like a top notch surround sound system. We love how easily we can sync with our phones just to play music! I would definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skim,

      Amazing! We're glad that you like the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and quality, plus easy incorporation into existing Sony TV (remote, settings, etc.).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Saluto223! You definitely made the right choice with this soundbar. We are truly delighted to hear that your investment is worth it and you are enjoying the superb audio quality of your HT-A5000 soundbar. We appreciate pointing out the A5000’s settings automatically appear on the BRAVIA TV’s Quick Settings Menu and you can control the volume of the soundbar seamlessly with the BRAVIA remote when pairing with your existing BRAVIA TV as well.

      We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for leaving us such a wonderful review of your HT-A5000 and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome soundbar!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar for the price!! Best with the subwoofer!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesH, Thanks for the 5-star rating! We're glad you like you new soundbar. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2nd best is still amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, i got mine open box in store and it bumps! Mine is paired with the SW3 sub and it rocks my barn

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, 22SpadeActual! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JUST AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar does wonders to the TV sound. I have an apartment and although this does not have crazy amounts of bass, it will do for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rgee123, We're happy to hear this feedback! Good to know that this soundbar enhances the TV sound and your overall listening experience. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sounbar and sub woofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar quality and performance is amazing! Extremely pleased with this purchase and will recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buck79, Awesome! We're very pleased to hear you like the amazing quality and overall performance of your Sony HTA5000. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked flawless with my Sony Bravia tv. My last sound bar made me afraid to try it again but i am glad i did. I live my new Sony sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bravia, We are glad to hear that. You chose the best soundbar for your BRAVIA TV. With your HT-A5000 soundbar, you will fully enjoy the thrill of Dolby Atmos and DTS:X with Vertical Surround Engine, S-Force Pro Front Surround and 360 Spatial Sound Mapping. You can also immerse yourself in supreme music quality with Hi-Res Audio and 360 Reality Audio. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy to connect and setup. Problem is there is no available mounting system to mount/suspend under a tv due to the spacing holes distance. Sony should make an appropriate mount or adjust the mounting holes to accommodate a “universal” mount

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkG,

      Thanks for sharing your review and experience with the HTA5000. We're glad that you like the sound quality of the soundbar and had an easy time setting it up. We also appreciate your feedback about the mounting holes.

      Full operation is not guaranteed when using third-party wall mount brackets. For optimum performance, it is recommended to use the supplied wall mounting brackets of the soundbar. Please refer to this link for more information:

      https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381190.html

      In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound Bar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar to go along with our new television! Easy setup!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVsRUS,

      That's great! We're glad to hear that you like the easy setuo feature of the soundbar. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great sound bar, excellent sound quality and it works just as great as you would expect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigdog, Thank you for sharing such an excellent shopping experience. We are glad to hear your purchase went well and you are enjoying the features and capabilities of your HT-A5000 soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for leaving us such a wonderful review of your HT-A5000 and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Sound bar Faulty installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was a claim because the installation of the original one was very bad, so the sound bar fell down and the bar was damaged. The Best Buy site manger treated me really bad, saying that I was trying to make a fraud and yelling to me. Finally he changed the bar, but did not authorized the installation again. Sorry but Beat Buy lost me as a loyalty customer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than just the TV speakers. I am hard of hearing and the sound bar helps me tremendously.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseF, Thank you so much for your kind words! We're glad to hear that our soundbar is helping your tremendously. We know how difficult it can be to hear TV shows and movies when you are hard of hearing, and we're proud to offer a product that can make a real difference in your life.
      We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this sound bar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar alone sounds great with our tv. We added the subwoofer which added more bass but the sound-bar alone is loud on its own.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackie,

      Very nice! We're glad to hear you like the soundbar and subwoofer for your television. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best with Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best soundbar for a newer Sony TV. Has worked great without problems like other sounbars. Pricey but you get what you pay for with this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RingUser, Thank you for the 5-star rating! We're glad you're enjoying your new Sony HT-A5000 soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar & sub woofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the clarity and mostly the bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Qer1738,

      Awesome! We're happy to hear that you like the clarity and bass sound of the soundbar. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best surround iv ever used very happy and paired with the sub amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcC,

      Thank you for the purchase and we're glad to hear that you're happy with your new Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Met exepectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Subwoofer and 2 speakers really make movies and music sound great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebraS,

      That's great! We're glad to hear that you like the sound quality of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar with amazingly wonderful sound and using with the SA SW5 sub woofer…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jmiester,

      We appreciate the 5-star rating and we're glad to hear that you like the sound quality of the soundbar. The SASW5 subwoofer is perfect for this soundbar! The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound bar review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers, good sound, fairly easy setup!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeT, we're glad you like the ease of setup and sound quality of your new soundbar. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have for your tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. Great lows and crisp highs. Paired with a song tv and it’s Awesome!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MavMike, Awesome! Choosing this soundbar will definitely be worth it! We're so pleased to hear you are very satisfied with your purchase and this soundbar complements well with your Sony BRAVIA TV. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Take your entertainment to a new realm of surround sound audio immersion. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for choosing Sony! -Jess Sony_US