Customer Ratings & Reviews
- Model:
- HTA5000
- SKU:
- 6467455
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Good product, great for small room home theater surround sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Home,
We appreciate the 5-star rating and we're glad to hear that you like the soundbar for your room. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -David
- Pros mentioned:Sound quality
Best product !!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best product I ever buy ! The Sound a Quality impressive I totally recommend the product ….
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YordanoL,
You made the right choice! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mini LED TV already has very good sound, but adding the sound bar gives it execeptional sound !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoCar808,
You made the right choice with the Sony HTA5000! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great sound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. bought it with subwoofer. For sony tv. Great sound. Movies and Football
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maytag, Perfect! You definitely made the right choice! We're very pleased to hear it meets your needs and that adding this soundbar along with the subwoofer completes your home theater experience. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Take your entertainment to a new realm of surround sound audio immersion. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for trusting Sony! -Jess
- Pros mentioned:Sound quality
Sony HT-A5000 is the best soundbar in the market
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best soundbar ever. We bought this as a bundle with the Sony Bravia TV. Installation was effortless and automatic. Sounds are great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sami,
Perfect! We're thrilled that you are enjoying the sound quality of the soundbar. It's also great that you had an easy time setting it up with your Sony TV. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. It was a significant upgrade for us.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielT, Awesome! We are so glad to hear that you are happy with your new HTA5000! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
HT-A5000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for the price. I am very happy with the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricF,
Awesome! We're glad to hear that you're happy with the sound quality and price of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
HT-A5000 Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp clear sound across full sound range, solid bass without a subwoofer. So much better than TV speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisT, Amazing! We're thrilled you like the audio clarity and solid bass quality of your Sony HTA5000. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Works seamlessly with Sony TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. If you like good sound, add the matching sub and back speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anup,
Awesome! Thank you for the 5-star rating and we're glad to hear that you like the sound quality of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and provides great sound. I even connected the sound bar to my Alexa.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB, Thank you for giving the product a perfect rating! We're truly delighted to hear this great soundbar delivers superb sound quality and you find easy to setup as well. Glad to know you like the smart features and it works great with Alexa. Take your entertainment to a new realm of surround sound audio immersion. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for your purchase and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable sound. Truly makes a difference in the entire experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flopsy,
That's awesome! We're happy to hear that you like the sound quality of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Bang for your buck
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar, great across a eide range of audio
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BillyH,
That's great! We're happy to hear that you like the sound and value of the soundbar. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar very loud good bass great separation. If you’re looking for a sound bar to hook up to your TV this is the one for you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi XR75X90J,
You made the right choice! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony - HT-A5000 5.1.2 Channel Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this Sony - HT-A5000 5.1.2 Channel Sound bar with Dolby Atmos attachment to my Sony TV, the sound is clear and precise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Singh, We are glad that you like the sound quality of your new Sony soundbar. With your HT-A5000 soundbar, you will fully enjoy the thrill of Dolby Atmos and DTS:X with Vertical Surround Engine, S-Force Pro Front Surround and 360 Spatial Sound Mapping. You can also immerse yourself in supreme music quality with Hi-Res Audio and 360 Reality Audio. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Huge Step Up in Sound Quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spund is Incomparable! Feels like you are in a movie theater!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave, Thanks for the 5 star review! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Excellent sounds!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sounds , strong, loud , clear very nice for dobly admos
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elbrayan,
Thank you for the purchase! We're glad to hear that you like the sound quality of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Perfect Audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and surrounding is perfect, you can hear every detail
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FatihO, great! We're glad you are enjoying the sound quality of your new soundbar! Thanks for choosing Sony. ~Earl
Not what I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was little bit disappointed I was expecting something real "clean" as far as sound wise, especially if you are watching a movie in 5.1. If you listen to music, is also the same thing the cleanness of the sound is far form being perfect. If you don't care about quality, this is perfect for you but IT DOES THE JOB. Quality vs price is not that that thing is expensive!! The woofer plus the bar was close to $1500. I wouldn't do it again!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Regba,
We regret to hear that it hasn't performed to your standards. Your feedback is greatly appreciated. You can adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. You may find this link helpful (refer to "Adjusting the Volume and Sound Quality"):
https://helpguide.sony.net/ht/a5000/v1/en/index.html
In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Soundbar Model Number:
Issue:
Additional Information regarding your experience with your HTA5000.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Sound quality
Crisp sound but no bass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than tv and has a crisp sound with some depth but lil bass. You need the subwoofer. It will bring the sound bar a live.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Me23,
Thank you for the review and we're glad you like the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Great for Discs but Awful for Watching TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar works great when you are watching a blu-ray movie on disc. The problem is that when you are watching TV, the sound bar causes a lag in the synching of audio and video. It is horribly distracting and makes me wish I had not bought it. If there is a fix to synch the audio and video while watching TV, I would LOVE to hear it!!!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi wpdillon,
Thanks for sharing your review and experience with the HTA5000. It's unfortunate that you are experiencing audio and video sync issues with the soundbar. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
These steps may also help resolve those issues:
-Set the adjustment value of the delay between the picture and sound to 0 msec if it is set to the range between 25 msec and 300 msec. Please refer to the steps on this link:
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381171.html
-A time gap between the sound and picture may occur depending on the sound source. If your TV has a function that delays the image, use it for adjustment. For details, refer to the operating instructions of your TV.
You may also find this link helpful:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/articles/00249832
Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph