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Customer reviews

Rating 4.5 out of 5 stars with 903 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 903 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear sound, it’s a little be heavy but best sound bar by far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonyC,

      That's great! We're happy to hear that you like the clear sound quality of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My perfect compra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful… good quality and sound perfect, like I want.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolinaC, That's awesome! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better sound bar then this has speakers on top sides front. Complete surround sound system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robn,

      You made the right choice! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar I purchased makes the sound from my smart tv sound like I in a movie theatre! The clarity on voices is excellent!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Subwoofer,

      Perfect! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this addition!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice addition especially when watching Netflix movies !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HachiKo,

      Awesome! We're glad to hear that you love the soundbar for your netflix. Thank you for choosing Sony and enjoy your soundbar!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Booming sound !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. It has great surround sound without any other speakers connected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Excited, Thank you for the 5-star rating! We're thrilled to hear you like the awesome audio quality and excellent features of your HT-A5000 soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the sound bar has been great even though I wouldn’t recommend the rear speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, Thank you for the feedback on your experience with your HTA5000. We're glad you're enjoying the great sound quality of this soundbar. We understand that the rear speakers might not have met your expectations, and we appreciate your honest input. If there's anything else you'd like to share or if you need any further assistance, feel free to contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
      We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect with subwoofer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good soundbar. I haven’t tried watching movie with soundbar and subwoofer, but this experience is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AliN,

      You made the right choice with the Sony HTA5000! The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Terrific sound bar.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever sound bar and it greatly exceeds my expectations. Tremendous sound. Absolutely love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gary,

      You made the right choice! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product in general

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and easy to set up Good cost x benefit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Fldb,
      Great! Thanks for your feedback and we're glad that you are pleased with the sound quality and how easy it is to setup. Really worth the price. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great surround great movie experience love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryG, Excellent! We're delighted to hear that you're enjoying the great movie theater-like surround sound experience with your Sony HTA5000. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    A better value (for me)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought the big rig (a7000 and sw5 sub) and was unimpressed with the performance in my living room for $2100. I returned it when this was on sale for $800 with the sw3 somehow down to just $200. For half the price, this system is definitely not half the sound. The atmos is a little weak but its there. Again for 1/2 the money thisnis a way better value for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GamerDad,

      We regret to hear that you were not satisfied the performance of the soundbar. The sound settings of the HTA5000 can be adjusted to tailor-fit the sound quality to your needs. For optimum performance, the software version of the soundbar must be up-to-date. Thanks for sharing your review and we hope you will consider Sony for your future purchases.

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added this when we got a new tv and it makes all the difference in the sound. Nice quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beanie, Thank you for the 5-star rating! We're thrilled you're enjoying the excellent sound quality of your Sony HT-A5000. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and sounds terrific. It’s definitely a little pricey, but worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi frozen,

      You made the right choice! We're glad that you are enjoying the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very happy with this unit. I also got the sub with it too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam, Awesome! Choosing this soundbar will definitely be worth it! It's amazing to hear you are satisfied with your purchase and that adding this soundbar along with the optional subwoofer completes your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Take your entertainment to a new realm of surround sound audio immersion. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bettor than most

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good for what it is. But price is a little high. Sounds amazing if you get the subwoofer to go with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nerdish22, We are happy that you like the sound quality of your new Sony soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every cent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is impeccable!! Even though i didnt get the sub its very powerful and fills up my room with ease

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IrisA, Thank you for the awesome review! We're glad you like the powerful sound this unit delivers. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    The deepest bass I’ve ever heard on a sound-bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built in woofer Carry’s some nice lows, obviously nothing compared to the woofers you can add to this thing. Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mathieu,

      You made the right choice! We're glad that you are satisfied with the sound quality of the HTA5000. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround sound is clear and sound good. A separate wall plug for each. Goes with sound bar and subwoofer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoriJ,

      Amazing! We're glad that you like the sound quality and plug design of the soundbar. You also made the right choice in getting the Sony subwoofer. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Should have been my first choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it better than the Bose I returned. Should have stuck with this from the beginning.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrTLG, You've made a amazing choice! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam Sony_US