Customer Ratings & Reviews
- Model:
- HTA5000
- SKU:
- 6467455
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.
This summary was generated by AI based on customer reviews.
Sony TV and Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was the perfect ad-on for the Sony TV we purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DouglaseH, Thanks for this amazing review of your HT-A5000! Choosing this soundbar will definitely be worth it! We're glad you are enjoying the superb sound quality and it complements perfectly with your Sony TV. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
So worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is so worth it. We were going to go with a slightest more affordable version and the Best Buy Associate had us listen to both sound bars back to back, watching the same thing on the TV, it was a clear difference. This is worth the price! So glad I purchased it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MsPhish,
You made the right choice with the Sony HTA5000! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Packaging
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The packaging could be better. The item is too heavy for that packaging
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KwadwoK,
Thanks for sharing your review and experience with the HTA5000. Your feedback about the packaging is greatly appreciated.
Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
- Cons mentioned:Connectivity
Don't run hdmi from device to tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar has to be the main cause of syncing and switching issues. When trying to switch between inputs. It does not see devices that are already powered on. If I'm watching the dvr and switch to chromecast, then go back to the dvr, I have to turn off the dvr and turn it back on for the soundbar to be able to see it. A real PITA. I considered not running the hdmi for the dvr through the soundbar, since it does not see the dvr. Hoping that won't cause a lip syncing issue when I have to run an optical cable from the tv to the sound bar
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mez70,
Thank you for the review and we're sorry to hear what happened the connection of your soundbar. Do you have the right type of HDMI cable needed to transfer audio/video signals between your TV and other devices? There are four types of HDMI cables but we recommend using the HDMI 2.1a or HDMI 2.0 to 2.0b. You may find this article helpful on how to resolve your issue.
https://www.sony.com/electronics/support/articles/00161073
For us to better assist you, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth the price tag they put on these. Sony upsells everything and I have an LG soundbar for 700$ less that blows this out of the water
No, I would not recommend this to a friendmy sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound is what I expected The tech from best buy set it up for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi relron, Awesome! We're very pleased to hear you like the amazing sound quality this unit delivers. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what i wanted!! worked flawlessly with my new sony 85 tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasJ,
You made the right choice! We're glad that you are enjoying how the soundbar works well with your Sony TV. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Ehhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't beat having a dedicated surround sound system. Adding the subwoofer I thought would make the sound quality much better but failed to impress or wow me. Not bad not good avg to budget
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JarimeS,
We regret to hear that you are not satisfied with the soundbar. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
Sound quality may vary depending on your source content. To ensure that you are getting the most out of your HTA5000, make sure to run Sound Field Optimization of the soundbar to calibrate its performance for your environment. You may refer to this link:
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381248.html
Additionally, you can also adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. Please refer to this link for more information ("Adjusting the Volume and Sound Quality"):
https://helpguide.sony.net/ht/a5000/v1/en/index.html
Hope this helps. In case you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Sincerely,
-Ralph
Sony A TH5000 Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system didn’t have a separate audio channel for dialogue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnG,
Thanks for sharing your review and experience with the HTA5000. We understand your need for a separate channel for dialogs. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
You also have the option to adjust the voice function of the soundbar to make dialogs clearer. You may find this link helpful:
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381168.html
Hope this helps. In case you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
Review of HT-A5000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable for my need! Need the HT-A7000, Sounds are not as intense as I must have. I do plan for the tech to change his recommendation. Also I something wii attach to my TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Stuffer, we regret that the HTA500 did not meet your expectations. Sony values the opinions of customers and is always striving to make Sony better. We will pass along these concerns and suggestions. Should you need further assistance, please email us at [email protected]. Regards, Erin
Super impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought my TV I wasn’t thinking about anymore or anything but when I listen to it wow
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergioDelgado,
You made the right choice! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Worth It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever! No complaints, exactly what i wanted
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FemmBott,
You made the right choice! Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great but disappointed it didn’t come with the wall brackets
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudyH,
Thank you for the review and we're glad to hear that you like the sound quality of the soundbar. Your feedback is greatly appreciated. The HT-A5000 envelops you in authentic 5.1.2 channel surround sound with up-firing speakers, side beam tweeters and a built-in dual subwoofer. And with optional rear speakers it supports 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you for choosing Sony!
-David
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great great great great great great great great great
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, CodyG! We're glad that you are happy with your soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Craig
Okay sound bar. WOW feeling not felt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is okay, but if your gonna buy this, get the subwoofer and any rear speakers or front speakers. I learned this the hard way. I will be purchasing subwoofer in near future and attachments. Sound is okay for TV, but does not give you the WOW feeling unless all attachments are purchased with the sound bar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jiggerman15,
Thanks for sharing your review and experience with the HTA5000. We understand your need for a great sounding soundbar. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
Aside from adding the optional subwoofer and rear speakers, you can also adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. For more information, please refer to this link ("Adjusting the Volume and Sound Quality"):
https://helpguide.sony.net/ht/a5000/v1/en/index.html
Hope this helps. In case you need further assistance, please email the below information to [email protected].
Full Name:
Best Buy Username:
Telephone Number:
Sony Soundbar Model Number:
Issue:
Additional Information regarding your experience with the HTA5000.
Sincerely,
-Ralph
Sony Social Support
- Cons mentioned:Connectivity
Constant reset to keep it working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good when it works. I have to completely reset my Sony soundbar every 2 weeks. It completely freezes up & stops working & says no input signal. The only thing I can do is reset it by holding down power & volume down buttons for over 5 seconds. Only then will it start working again. Very frustrating to have to keep doing this. I updated software already. Had it over a month & have had to do it 5 or 6 times already. Too bad I can't return it now!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi WorstExperienceEver,
We do apologize for the inconvenience. Please allow us to help you and turn this into a better experience. For us to better assist you, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Long but light weight
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad to listen to music but I could not feel Dolby quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RezvanehG, Thanks for the review/feedback. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). As for the Dolby Atmos concern, make sure that the audio format is set to "DOLBY ATMOS" https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/articles/00194870 Thanks for choosing Sony! -Craig
Best Buy is the Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is excellent. More people might do this if there was No minimum
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bobcno, Thank you for the 5-star rating! We're glad you appreciate the excellent quality of your Sony HT-A5000. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
- Cons mentioned:Durability
Do NOT BUY
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 5/12/23 for $599.99. No longer works. Can not be re set or fixed. Have seen same issues on line.
No, I would not recommend this to a friend Great Buy..... Do It Now!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Works as documented & Best-Buy rep presentation & guidance. Bob
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pietrojd,
Awesome! We're glad that you are enjoying the performance of the soundbar. It's also great that you were assisted professionally. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
