Customer Ratings & Reviews
- Model:
- HTA5000
- SKU:
- 6467455
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.
This summary was generated by AI based on customer reviews.
Great Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The default settings are perfect. Some action movies and shows you may need to turn the base down some.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottB,
Thank you for the purchase! We're glad to hear that you like the sound settings of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Sony HT-A5000 Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Soundbar has been okay since the latest update was applied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AppleMacBookAir,
Great! We're glad that the soundbar is working properly. A Firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. With the ever-changing advances in technology, a firmware update also helps a device remain competitive with newer models. For optimum performance, make sure to always keep the software of the soundbar up-to-date.
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&cpint=spt-subfooter_contactsupport
Regards,
-Ralph
Not it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for Audio Clarity, skip this soundbar. I purchased this unit and paired it up with my sony a95k oled and was let down the soundbar has a balanced sound however sounds watered down . The acoustic surface feauture is a let down . Switched it out for the Bose 900.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SHADY,
Thank you for the review and we're sorry to hear what happened with your soundbar. The sound quality will depend in the source that you're playing. If you mean clarity of dialog, you can turn off and on the night mode of the soundbar to see the difference. Check this link and see page 38 on how to.
https://www.sony.com/electronics/support/res/manuals/5029/aaf7f763f69e98b16e5fe35d46a159d4/50294781M.pdf
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Software capped
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bar is artificially capped. Buy the subwoofer and all of a sudden the sound bar sounds so much better and you'll notice it has nothing to do with the subwoofer. I'm upset over this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherB,
We understand where you are coming from. Sound quality may vary depending on your source content. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
Aside from adding the optional subwoofer, make sure to run Sound Field Optimization of the soundbar to calibrate its performance for your environment. You may refer to this link:
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381248.html
Additionally, you can also adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. Please refer to this link for more information ("Adjusting the Volume and Sound Quality"):
https://helpguide.sony.net/ht/a5000/v1/en/index.html
Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph