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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 762 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the HT-A7000 soundbar's exceptional sound quality and powerful subwoofer, praising its ease of setup and sleek design. However, some customers find the price to be high and have reported occasional connectivity issues with the subwoofer and rear speakers. The weight of the unit is also a concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 762 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Sony soundbar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced, had to return because speaker was rattling .

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thermostat,
      Thank you for your time writing this review. We're sorry to hear that you returned your HTA7000 soundbar due to rattling sound issues. This is definitely not the experience we want you to have with our product. Various reasons can cause noise interference to the sound from the speaker. It's unfortunate that we weren't able to isolate and troubleshoot the issue. For future reference, you may check this link with steps to resolve if noise is being heard on the soundbar: https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000558850.html

      We appreciate your feedback and apologized for any inconvenience caused. We hope that you will still consider Sony on your future purchases. Thanks again for shopping Sony. - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the first one do much, I bought another one for the living room. I bought the sub woofer and rear speakers too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyS, Awesome! We are so glad to hear that you are happy with your purchase! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, hefty size and price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, pretty hefty package. The surround effect is amazing during the initial setup, but a little hard to differentiate while watching a movie.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aowns, Awesome! Glad to hear that you are happy with the sound quality of your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than Sonos Arc especially with Sony’s 360 virtual reality… The only thing that Sonos tops it is their app!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allx, Awesome! We are so glad to hear that you are happy with your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 7000 sound bar It’s great with my A95L Sony TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, only complaint for 900 it’s not that loud but sounds great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Broly, Thank you very much on sharing your experience and we are very glad to hear you are enjoying the overall audio quality of your HT-A7000 with Dolby Atmos and DTS:X. Your feedback is extremely important to us and is very much appreciated. Make sure to increase the volume of the Soundbar using the remote control as well as the volume of the output device, such as a TV or audio device. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds amazing. It'll also pi$$ off all your neighbors lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EB44,
      Thank you so much for the 5-star rating! We're glad to hear you like the superb sound quality of your HTA7000 soundbar. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Subwoofer

    Rated 3 out of 5 stars

    No Treble or Center Speaker Contol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FYI everyone......There is not a way to adjust the treble or center speaker on this system. Unbelievable.... You can adjust the bass. There are other great sound bars out there that have equalizers in them so I unfortunately took it back. Cranking up the center or voice speaker for some movies is an imperative. Not going to spend this much money and not have that feature. I also had the surround speakers and sub. The wireless hookup was flawless.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RD25thID, Thank you for choosing Sony. We are sorry to hear that the HTA7000 did not meet all of your expectations. We value your feedback regarding the features of the HTA7000 and we took note of your feedback. Please try using The Sound Field Optimization technology feature of the HTA7000 with Dolby Atmos and DTS:X allows you to calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. The HT-A7000 lets you enjoy Sound Field Optimization with or without optional speakers.

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound from sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system theater sound quality..would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephG,

      Perfect! We're glad that you are enjoying the sound quality of the soundbar. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A little pricey but great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but i wanted a great sounding sound bar. The sound bar sounds great so far. The satellite speakers also sound fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mojo7818, You've made a great choice! We're very happy to hear your enjoying the excellent sound quality of your Sony HT-A7000 soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Subwoofer

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Better sounding than my old Bose system. Dolby Atmos is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesM, We are glad that you like the sound quality of your new Sony soundbar. With your new Sony HT-A7000 soundbar, you will discover a whole new level of immersion that envelops you in authentic 7.1.2 channel surround sound with multiple speakers, a built-in subwoofer and advanced audio technologies. It features our revolutionary 360 Spatial Sound Mapping technology that creates multiple phantom speakers from just a soundbar and rear speakers. Your A7000 intelligently measuring the position of each speaker, and optimizing sound to your room with its built-in microphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love the sound that comes out of the sound bar..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferH,

      That's great! We're glad to hear that you love the sound quality of your soundbar. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound system has completely changed my living room! My place is now where our friends come for movies and all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Huhh, Awesome! We are so glad to hear that you are happy with your purchase! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior Sony audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic audio. Bar only at this point. Additional speakers and subwoofer will only enhance the experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Florida, We are so glad to hear that you are happy with the sound quality of your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl Sony_US

  • Rated 3 out of 5 stars

    Good but there are better, cheaper alternatives

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box one and the unit apparently had defective LED front panel - that thing was very temperamental sometimes it’s lit up but then after 15mins or so it’d froze (the front display) and would just completely disappear after power recycle. I didn’t want to deal with the hassle of dealing with warranty so I just returned it to BestBuy. But my review here is for the sound - because the sound works just fine despite the front display glitch. I find the dialogue in movies to be slightly under powered- it’s a little hard to make out the dialogue compared to a Bose soundbar. The Sony 360 music is so great but that format is not common. The midrange on the Sony is more expansive than the Bose. Unfortunately the dialogue mode in Sony is not as good as the one in Bose hence I went with Bose. It’s too bad since I have Sony TV (though one that doesn’t have S-Center support). Perhaps if paired with a higher end Sony TV with S-Center support the end result for dialogue clarity will be different?

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DannyH,
      Thank you for your feedback. While we are happy that you appreciate he audio quality of our HTA7000, we regret to hear that the unit is somehow defective and had to be returned. We are optimistic that you will consider Sony again in your future purchases.

      Regards,
      Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HT A7000 is the most powerful sound bar money can buy clean sleek and clearly affordable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jamax,

      Fantastic! We are truly delighted to hear your satisfaction with the incredible sound quality, stylish design, and reasonable price of the HT-A7000. This soundbar features our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you will be getting the most out of the HT-A7000, toggle on the "Immersive AE" remote button to upscale the entire audio system's performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S).

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! Can't wait to get the other speakers to add to it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianS,

      Thank you for telling us about your experience with your HT-A7000 soundbar. We're truly glad you are enjoy everything about this great 7.1.2 Channel Soundbar with Dolby Atmos. Adding the Sony's optional speakers including the wireless rear speakers SA-RS5 & SA-RS3S and optional wireless subwoofers SA-SW5 & SA-SW3 will surely enhance your home theater experience. SA-SW5 & SA-SW3 will add deep bass sound and an optional rear speaker (SA-RS5 / SA-RS3S) offers an even more immersive cinematic experience.

      We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Soundbar performance is ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is no so immersive. Probably need surround speakers as well

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Monikrishna,
      Thank you for your time writing this review. While we are glad you like the HTA7000 soundbar, we're sorry to hear that we we were not able to meet your full expectations with the immersive sound of the unit. Allow us to help make this a better experience.

      For optimum performance, please make sure that the soundbar software is updated as it includes key features, applications, bug fixes, and feature improvements. To help diagnose the issue and improve the sound, please try some solutions below:

      Check the soundbar settings.
      Ensure that the IMMERSIVE AE feature is on.
      Set the sound effect that is tailored to sound sources. The surround effect from all directions differs depending on the sound source.
      Check if the 360 Spatial Sound Mapping is set to On.
      Run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room.
      Additionally, if you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S)
      For more information on how to adjust the sound quality of this soundbar, please refer to this Help Guide link: https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000070986.html

      Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      With your new Sony HT-A7000 soundbar, you will discover a whole new level of immersion that envelops you in authentic 7.1.2 channel surround sound with multiple speakers, a built-in subwoofer and advanced audio technologies. It features our revolutionary 360 Spatial Sound Mapping technology that creates multiple phantom speakers from just a soundbar and rear speakers. Your A7000 intelligently measuring the position of each speaker, and optimizing sound to your room with its built-in microphones.

      We appreciate your feedback and thanks again for purchasing Sony. - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great and love the features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ht-A7000 is awesome and essential to my home theatre setup. The voice enhancement feature is great and the immervise Audio is an absolute must.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gmace, Awesome! Glad to hear that you are happy with your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for little over a month know. Sounds great. Pair it up with tidal music for a real treat to your ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Iston, Congratulations on your new Sony HT-A7000! We're thrilled to hear you like the great sound quality of your soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam Sony_US