Customer Ratings & Reviews
- Model:
- HTA7000
- |
- SKU:
- 6467425
Customer reviews
Rating 4.5 out of 5 stars with 762 reviews
(762 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the HT-A7000 soundbar's exceptional sound quality and powerful subwoofer, praising its ease of setup and sleek design. However, some customers find the price to be high and have reported occasional connectivity issues with the subwoofer and rear speakers. The weight of the unit is also a concern for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Bravia22
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well with my Bravia 4k Tv. Good quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brave22, We are so glad to hear that you are happy with the sound quality of your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, better than if from the TV alone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fred! Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality of your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Less is more, I guess.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar a few days ago along with its 300w sub to replace my 4 year old Polk Signa S2. I'm trying to build an immersive game room and recently purchased an LG C2 tv (which I love!) and wanted a sound system to match it. People online rave about this sound bar and how amazing it is, so I spent the coin and picked it up. Brought it home, wall mounted it (per the instructions), plugged in the sub, and ran the setup. Then I checked a few audio settings on my ps5, and started playing "Ghost of Tsushima." And... I was underwhelmed. Voices seemed somewhat muffled, as do the action sounds, as though the combat audio was an afterthought that was done poorly. Um, okay. So, I tinkered with settings and tried again. Still not amazing. Tried FFVII remake, one of my favorite games to showcase the setup, and once again, thought the voice and combat audio sounded distant, muffled, and downright crappy. I've spent the last few days adjusting settings on the PS5, TV, and the sound bar, and still cannot get this thing to sound as decent as the polk sound bar that cost about 1/6 the price did. For over $2000 with the subwoofer, this thing should've blown me out of the water. Instead, it has honestly ruined the gaming experience. It sounds so disappointing I don't even want to play right now. I will likely be returning it. Some setup info: Currently I have the ps5 running an HDMI 2.1 to the tv's HDMI 2.1 port 1, and the TV's eARC connected to the soundbar's eARC via another 2.1 HDMI cable. TV is set to passthrough, PS5 to LPCM. This has been the overall best sound quality I've gotten (admittedly, music and environmental stuff sounds great, but the other audio is just so bad...). The room is about 155 square feet with an 8' ceiling. I've adjusted the sound bars settings in every way I could think of and still have not come up with audio quality that seems to compare with my cheap Polk bar. If this is something wrong with my setup, I'll be damned if I can figure out what it is, and frankly, it shouldn't be that incredibly hard to get good quality sound from a high end, very expensive bar.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JG83, we regret to hear that the audio quality did not meet your expectations and we do appreciate you checking and making adjustment to the settings. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Model Number:
Additional Information regarding your experience with the A7000
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Always
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than my old corded Sony sound bar! I’m sold on Sony sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juliecav, Awesome! We are so glad to hear that you are enjoying the sound quality of your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
SONY 7.12 SOUNDBAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOUD CRISP GREAT SOUND !! PERFECT COMBO WITH SURROUND AND SUB
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Victor,
We appreciate the 5-star rating! We're glad you like the sound quality of the soundbar and subwoofer. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HTA7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HTA7000 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sony sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar easy to setup and sounds awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scub, Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
great sound bar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this thing leaves the competition behind. it's just great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dante, Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for larger living areas…………………………….
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xweapon, Awesome! We are so glad to hear that you are enjoying your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
good sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This really has a great sound. Love that it is wireless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CiCi, We are glad to hear that you are happy with the sound quality of your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar is a pleasure to use. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jerbob, Great choice! We are glad to hear that you are happy with your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. Thank you so much for your recommendation and for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great for the size of the room it is in.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nice, We are so glad to hear that you are happy with the sound quality of your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Excellent sound and very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samsung! We are so glad to hear that you are happy with your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
Rated 3 out of 5 stars
Not loud enough.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the sound bar home and hooked it up and dialed it all in. I think maybe i got a bad port on the sound bar? Two reps at best buy said the same thing and that it should have been enough. I had the sound maxed out and it still wasn't enough. I just bought a brand new Sony TV and the rep's said it could be bad port on the sound bar or the port on the TV. I hooked my PS5 on the TV picked up on it right away. Thank god. The TV would tell me that there wasn't a HDMI connected to a sound bar. So i returned the sound bar and with another popular sound bar and it sounds amazing!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Derek,
Thank you for your time writing this review. We're sorry to hear that you returned the soundbar due to sound and connection issues. This does happened often and definitely not the buying experience we want you to have. We appreciate your feedback and apologized for the inconvenience caused. Thanks again for purchasing Sony. - Kris
Rated 3 out of 5 stars
Doesn't deliver a flagship experience IMO.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent sound bar, but for the price you can get a better setup. I really wanted to love this sound bar and included surround speakers and sub (which I also purchased), but its not all there. Issues: * Not easy to setup. This is not a set it and forget product. You have to really play with manual settings to get the most out of it, and even then it doesn't top 10 year old 5.1 surround setup I have in the same room * Sound Quality is meh. Music sounds jumbled. Some explosions in movies are muted and lack sheer volume and detail Overall: At over $2000 all in there seem to be better options from Sonos and Samsung. Perhaps I was hoping for more from a "flagship soundbar", in it replacing a dedicated home theater and it just did not do that (the comparable home theater setup I have is 10 years old and cost all of $500...). This just doesn't wow me nor make me excited to listen to music or movies ... for over $2000 it needed to at least make me want to listen to it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gawl, we appreciate all of your feedback. We are sorry if you've had some difficulty setting up your soundbar and the sound quality did not meet your expectations. You may trysSetting the Sound Effect That Is Tailored to Sound Sources (Sound Mode). Please check the Help Guide for more details:
https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000029253.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb sound that enhances the TV especially 4K movies
I would recommend this to a friendBrand response from SonyListens
Posted .Hi haptails2, Awesome! We are so glad to hear that you are happy with the sound quality of your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I purchased this because it was solidly made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnh, Great! We are so glad to hear that you are happy with your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my sound at and the quality and punch is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Halloweenkills,
Very nice upgrade! We're glad you like the sound quality of the soundbar. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound Bar and Head Set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once set up it does give a good sound both to TV and Headset
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marie, Glad to hear that you are happy with the sound quality of your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic quality and sound. Just what we were looking for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lilberg237, Great! We are so glad to hear that you are happy with the sound quality of your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great. Easy to install with my sony TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clement, Great! we are so glad to hear that you are happy with your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl




















