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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 762 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the HT-A7000 soundbar's exceptional sound quality and powerful subwoofer, praising its ease of setup and sleek design. However, some customers find the price to be high and have reported occasional connectivity issues with the subwoofer and rear speakers. The weight of the unit is also a concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 762 reviews
  • Rated 5 out of 5 stars

    Sony 65” tv w/ 7-1 sound bar with base speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales and consultation person is what made my purchase happen. He had huge knowledge and a personal one on one relationship during this purchase and install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gaines, Great service! We are glad that you are happy with your purchase. The HT-A7000 has 7.1.2 channels, two up-firing speakers for overhead sound, two beam tweeters and five front speakers for wider surround and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround, HT-A7000 creates virtual surround sound that comes from all around you so you can fully enjoy the thrill of Dolby Atmos® and DTS:X®. Thanks to Sony’s virtual surround technology, the soundbar can position sound in vertical space—so you can experience 3D audio without the need for in-ceiling speakers. As well as Dolby Atmos and DTS:X, Vertical Surround Engine lends a more realistic, multi-dimensional sound to other formats, too. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality, Subwoofer

    Rated 5 out of 5 stars

    great home theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound bar especially with bass and wall mounts!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobC, Awesome! We are so glad to hear that you are enjoying your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl Sony_US

  • Rated 1 out of 5 stars

    Sound bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a trash after couple month not work at all.there is no warranty when buy open box. Lost about 500 dollars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SonyA90Japplication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fine, but negates the unique audio features of the 83" Sony A90J television. You have to use one sound source or the other but not both.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PriceDownRaveReviews,
      Thank you for your time to write this review. While we are glad you like the HTA7000, we're sorry to hear the issue that you are having on the soundbar when connected to your A90J TV. May we know how the soundbar is connected to your TV? Also, are you referring on hearing sound from both TV and soundbar or outputting the center part of the speaker system sound from the TV? Could you tell us more information for us to better assist you? You may find this helpful about connecting the soundbar to the TV: https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000029218.html

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Great soundbar, expected more.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little underwhelming for the price. Not a whole lot of control in EQ so the bass is always a bit too intense or a bit not intense enough for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi baronspeerzy, Thank you for choosing Sony! While we are glad to hear that you are satisfied with your new HTA7000, we are sorry to hear that it did not meet your expectations when it comes to the bass. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). -Carl Sony_US

  • Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was installed by Best Buy and have had a favorable listening pleasure. Would recommend to anyone looking for a sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ralph, Awesome! We are so glad to hear that you are happy with your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you.
      -Carl Sony_US

  • Rated 5 out of 5 stars

    Dolby Atmos

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A7000 Soundbar has excellent acoustics. Sounds like you are right in the movie.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Happy.
      That's awesome! We are truly delighted that you like the audio quality of your new Sony - HT-A7000 7.1.2 Channel Soundbar with Dolby Atmos. Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great system from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have connected to my 65 inch A80l, and what a difference in sound. Wao

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVgeek, Thanks for sharing your experience. We are glad that you now have a great soundbar system for your BRAVIA. You chose a great sound system for your Sony A80L. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 3 out of 5 stars

    Average Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Bar provides average sound quality. I was rather disappointed at the sound quality of the sound bar. I replaced my Bose sound bar system to get better and richer sound quality. Instead, I gained slight improvement. The sound bar was optimized and set up properly but did not deliver. I feel it was hype to sell it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheriefH,

      We regret to hear that you are not satisfied with the soundbar. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link:

      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a7000/software/00272379

      You also have the option to adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. You may find this link helpful (refer to "Adjusting the Volume and Sound Quality"):

      https://helpguide.sony.net/ht/a7000/v1/en/index.html

      If you want to experience the full capabilities of the soundbar and expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S).

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    My sounds bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I can enjoy watching movies and listening to my favorite music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miran, Awesome! We are very delighted to hear you are now having an enjoyable watching and listening experience with your HT-A7000 with Dolby Atmos and DTS:X. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue with Sony 7.1.2 sound bar system. I purchase a new Sony TV that shut itself off with no notice. This is not the fault of the Sound sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChuckM, We're glad that the soundbar works great. The HT-A7000 has 7.1.2 channels, two up-firing speakers for overhead sound, two beam tweeters and five front speakers for wider surround and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround, HT-A7000 creates virtual surround sound that comes from all around you so you can fully enjoy the thrill of Dolby Atmos® and DTS:X®. Thanks to Sony’s virtual surround technology, the soundbar can position sound in vertical space—so you can experience 3D audio without the need for in-ceiling speakers. As well as Dolby Atmos and DTS:X, Vertical Surround Engine lends a more realistic, multi-dimensional sound to other formats, too.

      We also responded to your other review regarding your TV. We hope the suggested steps fix the problem you're having. In case you'll need further assistance with your TV, please send us an email at socialsupport@am.sony.com.

      Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great New Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for our new TV in the Great Room. Tech guys did a great job installing & ensuring it all works properly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi vtrekBob, Awesome! We are glad to hear that you are happy with your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl Sony_US

  • Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love it...it does all we expected and more...great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathleenS,
      Awesome! We're glad to hear that your HT-A7000 soundbar perfectly suits your needs and expectations. Nice to know you are enjoying the great sound quality and overall performance of the unit. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio system's performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the value !!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeMama, Awesome! We're glad to hear that you like the great sound quality of your Sony HTA7000. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Soundbar will sound good with Sony t.v

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovibg this Soundbar! If you have a sony t.v this is it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichealgG, Great! We're delighted to hear that you love your HT-A7000 with Dolby Atmos and DTS:X. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! Erin Sony_US

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    It’s just a sound bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony sound bar to go with my Sony TV and Sony Blu-ray disc player in order to simplify my system because another brand of sound bar did not play well with Sony. As it turns out, the trio of Sony products didn’t play well with each other and its dedicated Sony remote. I had to buy an expensive universal remote when the Sony products should’ve been capable of being controlled by its own Sony remote. I am insulted and feel that Sony and Best Buy took advantage of me. After all, it’s just a sound bar, added to a very simple system.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CanSonyDeliverQuality,

      This is not the experience that we want you to have. For optimum performance, make sure that the software version is up-to-date for all your Sony devices. By connecting “BRAVIA” Sync-compatible devices such as a TV or a Blu-ray Disc player using an HDMI cable, you can control the devices by interlocking them with each other. You can also use one remote for this function. Make sure enable this function on all your Sony devices. For more information, please refer to these links:

      https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000070952.html
      https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000070951.html
      https://www.sony.com/electronics/support/articles/00161073

      If you need to check the manual of your other Sony devices, please refer to this link:

      https://www.sony.com/electronics/support

      Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect how he recommended fabulous sounds. You will love this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseR, Awesome! We are glad to hear that you are happy with your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl Sony_US

  • Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a great movie experience get thesr sound bar. It's worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris,

      You made the right choice! We're glad that you like the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Very Premium built

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow fit and finish is great ! I bought the rear speakers and better sub as most recommended! Will do more review after more use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sjbdallas3, Thank you so much for your recommendation! we are so glad to hear that you are happy with your new HTA7000 Soundbar! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my Sony tv, easy installation, requires a cord from the bar to tv so tv becomes the center speaker (great but now causes a wire to show from my tv hanging on the wall and disrupts the clean wall look). The power cord remains hidden from the bar to outlet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CrystalB, Awesome! We are so glad to hear that you are happy with your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. Thank you for choosing Sony! -Carl Sony_US