Customer Ratings & Reviews
- Model:
- HTA7000
- |
- SKU:
- 6467425
Customer reviews
Rating 4.5 out of 5 stars with 762 reviews
(762 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the HT-A7000 soundbar's exceptional sound quality and powerful subwoofer, praising its ease of setup and sleek design. However, some customers find the price to be high and have reported occasional connectivity issues with the subwoofer and rear speakers. The weight of the unit is also a concern for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Game changer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony HT-A7000 soundbar brought my media room back to life. I previously had a Samsung soundbar with a subwoofer, but after I replaced it with this Sony soundbar, subwoofer and rear speakers I look forward to watching a movie in my media room again. I have even gone back to watching movies I had previously seen to enjoy the fresh new sound that is produced by this soundbar. To begin with, it is extremely easy to set up. Depending on how you have your tv set up, you can either place the soundbar on your tv stand or you can mount the soundbar under the tv as it comes with wall mounting brackets. It also comes with an HDMI cable to connect it to your tv and a remote to make the necessary adjustments as you calibrate your system. If you purchase the subwoofer and rear speakers that go with this soundbar, you won't be disappointed as it completes the full movie theatre experiences. All of it is very easy to set up and connect and sync up to the subwoofer and rear speakers. You can also connect your gaming system to this subwoofer using another HDMI cable or opitcal digital cable. You can also listen to music using the bluetooth feature. The sound that this soundbar and system produces is very high quality, you will not be disappointed with this purchase. If you are looking to replace an old system, then I highly recommend this Sony soundbar, it will make you enjoy watching movies again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Longhorn74, Good to know that you like the ease of setup and sound quality of your new soundbar. The HT-A7000 has 7.1.2 channels, two up-firing speakers for overhead sound, two beam tweeters and five front speakers for wider surround and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround, HT-A7000 creates virtual surround sound that comes from all around you so you can fully enjoy the thrill of Dolby Atmos® and DTS:X®. Thanks to Sony’s virtual surround technology, the soundbar can position sound in vertical space—so you can experience 3D audio without the need for in-ceiling speakers. As well as Dolby Atmos and DTS:X, Vertical Surround Engine lends a more realistic, multi-dimensional sound to other formats, too. Thank you for choosing Sony. Erin
- Pros mentioned:Setup, Sound quality
Rated 5 out of 5 stars
Best Sound Bar Yet!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this sound bar along with the Sony SA SW5 Subwoofer and the SA RS 3S rear speakers. This sound bar does an amazing job with the dimensional effects with Dolby Atmos and Sony 360 reality audio. I have a sound bar that is Atmos enabled. That sound bar reproduces the effects but is tonally empty. This sound bar has the fullest, best EQ'd best crossed over (sub included) sound I have heard in a sound bar system. The sound quality this system produces is on the same level as my old school system (high power receiver, 4 large towers, matching center and 500w sub) with the added bonus of great spatial effects. The sound bar has 2 HDMI inputs and an HDMI E-ARC to the TV. There are also Bluetooth and mini plug audio connections. The hookup was quick and easy, HDMIs to my TIVO and UHD/Blu Ray player, USB port and mini plug to Alexa. There is a remote control with one touch controls for many functions. This sound bar passes through UHD video from my TIVO and UHD/Blu Ray player. All of the audio sources I have used have sounded stellar. The streaming services that offer Atmos and Sony 360 Reality Audio sound great on this system as do the master audio recordings. The UHD discs offer theater quality effects. I can't say enough about the sound quality of this system. This truly rivals the sound of high end traditional systems.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CactusJax, Great! We're glad that you are enjoying the audio quality and features of your new soundbar. The HT-A7000 has 7.1.2 channels, two up-firing speakers for overhead sound, two beam tweeters and five front speakers for wider surround and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround, HT-A7000 creates virtual surround sound that comes from all around you so you can fully enjoy the thrill of Dolby Atmos® and DTS:X®. Thanks to Sony’s virtual surround technology, the soundbar can position sound in vertical space—so you can experience 3D audio without the need for in-ceiling speakers. As well as Dolby Atmos and DTS:X, Vertical Surround Engine lends a more realistic, multi-dimensional sound to other formats, too. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great High End Soundbar
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start out by saying that I was never a huge fan of soundbars. I just didn't think they could complete with traditional surround systems. The convenience was nice, but you just sacrificed too much in sound quality. Well, that is officially an outdated opinion. Soundbars have advanced leaps and bounds in recent years, and this Sony system is a great example. As with most soundbars, setup couldn't be simpler. You simply plug the power cord in, and connect your TVs HDMI to the HDMI input. And you can either use your TV's ARC or eARC functionality to route your components' sound signals, or connect up to 2 components directly to the soundbar. Once you turn it on for the first time, you can run the optimization process, which plays a short series of audio patterns on the speakers to properly set the levels and distance and stuff of the speakers. It's all automated, so it's really simple. But you can go in later and tweak them if you're more into doing these things manually. Overall, if you're somewhat familiar with basic AV component setup, this one is a breeze. Next, the most important part. How does this soundbar actually perform? I was absolutely blown away by how nice this soundbar sounds. First, the sound quality is fantastic. Dialogue is crisp and clear. Action scenes are really where this soundbar shines. I watched a variety of content on it from gunfights and explosions, to car chases, and they all performed really well. The surround experience has the be heard to be truly appreciated. If you get the whole setup with the rear speakers and sound bar, you would swear your listening to a system with 20+ speakers. It really makes it seem like there are speakers all around your room. The upfiring speakers are what really surprised me. I thought that was going to be kind of gimmicky and not make a huge difference, but it really made it sound like I had speakers on my ceiling. I actually do have my regular surround speakers mounted on my ceiling where I was testing this system, and the first tmie I heard it, I had to make sure I was using the right system. That's how well it recreates the sound of height speakers. My one criticism, and you can consider it small or big depending on what is impotant to you in a sound system, is that when you are listening to dialogue, it really does sound like the audio is coming out of a box sitting under your TV. For any kind of action scenes, everything is so immersive that you don't think about where speakers are and all that. But when it's just people talking, it is very obvious, almost distracting, where the audio is coming from. I really wish it just sounded a bit more natural. This could just be because I've gotten used to the way my other system sounds, but either way, it was definitely noricable, and probably what will keep me from using this as my main system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Davidm Awesome! Good to know that you are enjoying the sound quality and ease of setting up your new soundbar. The HT-A7000 has 7.1.2 channels, two up-firing speakers for overhead sound, two beam tweeters and five front speakers for wider surround and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround, HT-A7000 creates virtual surround sound that comes from all around you so you can fully enjoy the thrill of Dolby Atmos® and DTS:X®. Thanks to Sony’s virtual surround technology, the soundbar can position sound in vertical space—so you can experience 3D audio without the need for in-ceiling speakers. As well as Dolby Atmos and DTS:X, Vertical Surround Engine lends a more realistic, multi-dimensional sound to other formats, too. Thank you for choosing Sony. Erin
Rated 2 out of 5 stars
Loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud, but no real quality of sound. Disappointed for the money
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KurtD,
Thank you for the review and we're sorry if you're not satisfied with the sound quality of the sound bar. Please allow us to help you and turn this into a better experience. Sound quality will depend in the source that you're playing. Also, some speakers may not output sound depending on the contents or sound mode. You can easily enjoy pre-programmed sound effects that are tailored to different kinds of sound sources.
https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000029253.html
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
- Pros mentioned:Sound quality, Subwoofer
Rated 5 out of 5 stars
Sony a7000
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome upgrade to my 98” tv! Enough power and bass with adjustable bass and rear surround sound. Will add surround speakers later
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamieW, We're glad you like your new soundbar. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing immersive sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box, this soundbar just feels solid and well made and not coincidentally it performs that way too. Sony has consistently made very good products and this soundbar and total sound system live up to the Sony name. Set up was extremely easy, a couple plugs and you’re off! This soundbar hits all the highs and lows. With different direction facing speakers throughout the bar, you get a great surround sound. Listening to streamed music via Bluetooth is also amazing. I like to crank up the sound and really feel my music and really love the immersive sound from this. Add the subwoofer and rear speakers for the whole sound system and you will be absolutely blown away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kristof33, Great! We're thrilled to her that you are enjoying the audio quality, ease of setup, and features of your new soundbar. The HT-A7000 has 7.1.2 channels, two up-firing speakers for overhead sound, two beam tweeters and five front speakers for wider surround and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround, HT-A7000 creates virtual surround sound that comes from all around you so you can fully enjoy the thrill of Dolby Atmos® and DTS:X®. Thanks to Sony’s virtual surround technology, the soundbar can position sound in vertical space—so you can experience 3D audio without the need for in-ceiling speakers. As well as Dolby Atmos and DTS:X, Vertical Surround Engine lends a more realistic, multi-dimensional sound to other formats, too. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Depending on your room the HTA5000 maybe a better fit. Otherwise it’s a great sound bar especially when paired with a Bravia TV that can enhance as a center channel. For subs the sw 3 is more than enough tbh. Be sure to verify bundles when purchasing. Sound overall is good and it can enhance voice specifically for those movies that have a lot of dialogue and it seems as if the sound people were on break.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi S2SRT,
Thank you for your valuable feedback! We're glad to hear you like the sound quality of your Sony soundbar. The HTA7000 really works great with BRAVIA TVs. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality, Subwoofer
Rated 5 out of 5 stars
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it Good quality! Sounds Amazing Deep bass!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JunF, We are glad that you like the quality of your new Sony soundbar. With your new Sony HT-A7000 soundbar, you will discover a whole new level of immersion that envelops you in authentic 7.1.2 channel surround sound with multiple speakers, a built-in subwoofer and advanced audio technologies. It features our revolutionary 360 Spatial Sound Mapping technology that creates multiple phantom speakers from just a soundbar and rear speakers. Your A7000 intelligently measuring the position of each speaker, and optimizing sound to your room with its built-in microphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Design, Sound quality
Rated 5 out of 5 stars
Sony4Life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound…Love It!!! Easy setup and sleek design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoyceB, We're glad that you like the sound, ease of setup, and design. With our new Sony HT-A7000 soundbar, you will discover a whole new level of immersion that envelops you in authentic 7.1.2 channel surround sound with multiple speakers, a built-in subwoofer and advanced audio technologies. It features our revolutionary 360 Spatial Sound Mapping technology that creates multiple phantom speakers from just a soundbar and rear speakers. Try to reset your soundbar and observe if the issue is resolve. Make sure to update the firmware version of your device to avoid performance issues. Thanks for choosing Sony! -Erin
Rated 4 out of 5 stars
Nearly rivals my towers
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been 100% a tower and bookshelf guy. I love the sound you get from the big ol speakers but you gotta have room for all those speakers. Taking up the space in my man cave is fine, but my wife wanted a system that's a bit more inconspicuous. I've tried multiple sound bars and HTIB's and none really impressed me. Tinny or boxy sounds, subs that just couldn't hide themselves well. While my wife was fine with it I just couldn't stand it! Sony's A7000 soundbar just cured my ailment. The sound stage is incredible with a near full range of sound that seriously feels like it's wrapping around you, even if you're a bit off the sweet spot - this is my first Atmos set up and I'm impressed. Vocals come out sharp withtout being harsh or tinny - I hate high pitched sounds. Music (though this system will see little of it) can fill a 700sqft living room like it's a party. The bad part is that there's no dedicated EQ, just presets. It sounds great, but some fine tuning could make it sound incredible to my ears. My biggest gripe with the soundbar is that there's only 2 HDMI inputs. It really limits what you can hook up at any given time if you're like us have two gaming consoles, a streaming media player, and a PC all connected. I'll end up having to get an HDMI switch in the future. I didn't bother with using the wifi capabilities of the soundbar since there's no need. I have streaming devices to take care of that. If there's a firmware worth upgrading to, then I'll enable it in the future. After years of using full sized speakers, I think I've finally heard a bar that almost converted me. The limited HDMI ports and the lack of an EQ make it more for family room use than man room duties.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadSquabbles, we appreciate your detailed review. Good to know that you like the sound quality of your new soundbar. Here at Sony, we always strive to deliver quality products that deliver an amazing customer experience. We have taken your feedback in regards to the HDMI ports and will forward it to the appropriate department. The HT-A7000 has 7.1.2 channels, two up-firing speakers for overhead sound, two beam tweeters and five front speakers for wider surround and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround, HT-A7000 creates virtual surround sound that comes from all around you so you can fully enjoy the thrill of Dolby Atmos® and DTS:X®. Thanks to Sony’s virtual surround technology, the soundbar can position sound in vertical space—so you can experience 3D audio without the need for in-ceiling speakers. As well as Dolby Atmos and DTS:X, Vertical Surround Engine lends a more realistic, multi-dimensional sound to other formats, too. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Amazing sound, if you can get the synch right
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Quality AMAZING. Latency issues horrible. Depending on what streaming platform I am on, its either perfect or uncanny valley of subtly late audio. I have spent the last hour trying to fix it. What is annoying is I have a Sony Bravia TV, and Sony soundbar yet it still has synch issues. I am watching youtube tv (Google product) and that has issues. I will probably work it out eventually, but this would have been 5 stars, but the synch would get 0 stars. What irks me, is I am using Sony TV with Sony sound bar, and it is a google tv, using youtubetv to watch shows, and it still is way off. The only solution for latency in the settings is to ADD time, I need to subtract time… Not happy. I am sure I can fix it at some point, but I shouldn’t have to do tech support after paying almost 5k for tv and sound system. I would recommend this if you can rectify the synch issues. I give 10 out of 10 watching Top Gun Maverick. Just has issues with different streaming platforms.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Boundsar, While we are glad to hear that you are happy with the sound quality of your new HTA7000, we are sorry to hear that you are experiencing issues with the soundbar. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please follow our help guide link: https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000070984.html
Should you need further assistance, please contact us for help.
please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
REcent buyer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent movie sound without a need of sub woofer. However, dedicated high frequency drivers might be helpful when listen music. Try with Tidal MQB and SONY 360 to shine the sound bar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user456223, Perfect! We're so glad to hear that you're enjoying the movie theater-like sound quality of your Sony HTA7000. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Banging soundbar!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is amazing! Nice sound but I had to set soundbar settings to optimize the sound. !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimY,
Many thanks for the 5-star rating! We're glad to hear you like the amazing sound quality of your HTA7000 soundbar. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio system's performance. Make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. We appreciate your feedback and thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sounds great a little tough to set up. Have a happy easter God Bless
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerryD,
Thank you for sharing your experience with us! We're really happy that you like the superb sound quality of your HTA7000 soundbar. However, we're sorry to hear your difficulties on setting up the unit. In case you need any help with your Sony device, feel free to contact us and we'll be gladly to assist you.
You may reach out to us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate your feedback and apologized for the inconvenience caused. Thanks again for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Ultimate sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar, great sound and acoustics, great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CortezH,
Awesome! We're very glad that your investment with your HTA7000 soundbar are worth it. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar also got the subwoofer and the other 2 speakers with it to complete the set up love Sony products
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChadD, Awesome! We are so glad to hear that you are happy with your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar a little on the costly side but it’s worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TishawnaT, Thank you very much on sharing your experience and we are very glad to hear you are enjoying your HT-A7000 with Dolby Atmos and DTS:X. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Must Have For Top Quality Sound!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing with the A80J and the PS5! The sound is unmatched! Best money I ever spent!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BabeBro, Wow! We're glad that you like the sound quality of your new HT-A9 with 360 Spatial Sound Mapping, Dolby Atmos, and DTS:X. We hope that the sound system's flexible layout works well with not just your room environment, but also aesthetically. To ensure that you are getting the most out of your HT-A9, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the HT-A9 can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer accessories (SA-SW5,SA-SW3). Thank you for choosing Sony! Erin
- Pros mentioned:Setup, Sound quality
Rated 5 out of 5 stars
Awsome sound!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous sound. Easy to set up, but if using it with your Sony TV on a table, you'll need to purchase a stand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user618064, Awesome! We are so glad to hear that you are enjoying your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
Rated 2 out of 5 stars
Ht-a7000
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a best buy employee the sound bar is great after you learn to customize the sound. But after 2 months my brand new X85j stopoed picking up the sound bar on hdmi 3 ARC! Tge home screen for the soundbar wont pop up and sound wont play through the sound bar . But says hello! ive switched out hdmi cords! Still nothing! But when i connect to bluetooth it works perfect! Idk if its my tv or the sound bar but both products are only 2 months old! And i cant figure out how to fix it! Ive reset tv 3 times as well and the sound bar and still nothing! Anyone know how to fix this issue? Or shoukd i just return and exchange
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Qlano, we are sorry to hear that you are experiencing issues with your HTA7000 paired with your Sony X85J TV. We'd love to help out and troubleshoot the issue and make this a better experience for you. In the meantime, please follow our related article link to troubleshoot and isolate the issue. https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a7000/articles/00020051
If you need further assistance, please contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl




















