Customer Ratings & Reviews
- Model:
- HTS350
- SKU:
- 6336505
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the HT-S350 soundbar's sound quality, ease of setup, price, and bass. Many customers rave about the fantastic sound quality and connectivity options, while others appreciate the simple setup process and affordable price point. The soundbar's bass performance is also praised, with customers noting the good bass at higher volumes.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony does it again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Brings the theater home for sure!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TruArtist2000, Thanks for sharing your experience so far with your new HT-S350 soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Great sound bar for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not optimistic about the purchase until I hooked it up. I watched you tube and decided to plug it in through arch port. The sound is really great for a small space, which is what I needed. The upgrades actually would have been over kill. You get the deep bass but you can change to her voice. Music is clear. Very happy with my decision.
I would recommend this to a friend- Pros mentioned:Easy setup
Works great with my Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to hook up to my Sony TV, also great sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sparky, Thank you for your awesome review! We're pleased to hear you appreciate the sound quality and you find it very easy to hook up to your Sony TV. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Recommended mid level system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to go with new Sony Bravia 65" smart TV. Works well. I watched LOTR trilogy, the battle and other epic scenes enhanced by sound system. Remote has separate volume controls for (overall) sound and for bass. A few other options. Suits my needs, but I am not a sound junkie, so.....
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WCockrell,
Awesome! Thank you for such an amazing review. We are extremely pleased to hear that it suits your needs and expectations! We are extremely pleased to hear that it suits your needs and expectations! Good to know that these soundbar system were a great addition to your setup. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good sound bar for starters
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, nice value, Sony usually makes good quality merchandise
I would recommend this to a friend Good but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a sound bar it was very good. But overall just not what i was expecting. I would still recommend it to others but do not expect the subwoofer to be the reason you buy this one.. the sub is very dull and does not create a hard thump sound when content is played. Its light and adds very little feeling..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jermlee, We're glad to hear you appreciate the very good quality of your new soundbar. To ensure you're getting the best listening experience, we recommend selecting MUSIC when listening to music, and select CINEMA when watching TV shows or movies. There also multiple sound mode options and pre-programmed sound effects that are tailored to different kinds of sound sources. Please refer to this link for more information: https://www.sony.com/electronics/support/res/manuals/4748/e34a75abf7aac4f23b7cd29347800824/47487571M.pdf (page 21).
You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has good sound, easy install, works well with LG tv.
I would recommend this to a friend Nice sound bar system!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this system to go with my 55” Sony 4K TV. So far I’m pretty impressed with the system and how it links to my TV and Sony blu-ray player. Sound is good but it takes some playing around with. Sounds great when watching movies but live sporting events can be tricky. Overall great system for the money.
I would recommend this to a friend- Pros mentioned:Sound quality
Worked Great for 30 Days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I SO loved this TV audio system when I got it. The sound is incredible, and it looks cool, too. It was easy to set up. Life was good. Then, 30 days later, the thing stopped working. It no longer communicates with my TV. The system doesn't work, even though the "ready" lights are lit. I disconnected everything and followed the instructions to set it up again. Nothing. I am very disappointed, and I will return this item to Best Buy tomorrow. I am VERY GLAD I bought the protection plan. Because right now the cool-looking sub woofer is a boat anchor. So I gave this product 2 stars. It was 5 stars during the month it worked. Now it's 0 stars. If you buy this item, buy the protection plan, too.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RDSchultz, We regret to hear your soundbar has stopped working. This is usually not the case for our soundbar nor the experience we want you to have. If you still have the unit and need assistance, I would suggest performing a factory reset.
Press and hold – (volume down ) and
(power) on the Bar Speaker for
more than 5 seconds.
All indicators on the Bar Speaker
flash 3 times, and the settings
return to their initial status.
For further assistance, please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Regards,
Sam
- Pros mentioned:Sound quality
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound with enough bass that you feel it great for movies
I would recommend this to a friend - Pros mentioned:Sound quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and it was easy to install. Sounds great also.
I would recommend this to a friend - Pros mentioned:Easy setup
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy set up and very satisfied. Works well with our sony TV
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great sound and clear from the start to the end.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Macktown25, Thank you for this amazing review! We're very pleased to hear you appreciate the clear and powerful sound quality of your HTS350 soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Loses connection too often.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this for about 4 months, I rate this as just ok, mainly for the lack of continuous connection. When i turn on the TV, the sound bar comes on and works immediately. But for some reason, after maybe a week or two, it doesn't automatically connect. Thus, i get no sound from it. I try turning it off and on, but still no connection. The only way to reestablish the connection is to unplug it and plug i tback in. Then it works again for another couple of weeks. Not sure why it loses it's connection, but it's a pain in a neck being that i have it plugged in behind the wall and the bar is mounted to the wall. My other soundbar is a Samsung and it never loses connection. It comes on every time i turn on that TV with no issue. Can anyone from Sony tell me why this is happening? My TV is a Panasonic Smart TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Pikesville,
We appreciate your review of the HTS350. It's unfortunate that you are experiencing a sound issue with the soundbar. Resetting the soundbar may help resolve the issue:
1. Press and hold – (volume) and the power button on the Bar Speaker for more than 5 seconds. All indicators on the Bar Speaker flash 3 times, and the settings return to their initial status.
2. Disconnect the AC power cord (mains lead).
3. Connect the AC power cord (mains lead), then press the power button to turn on the Sound Bar.
If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Soundbar Model Number:
Additional Information regarding your experience with the HTS350.
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Bass
Good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers are wonderful, you really feel the beat
I would recommend this to a friend Great, but messes with Xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound at. Sound is a huge improvement over the tv sound. My only negative about this is that it interferes with my Xbox series s. It cause a major lag in my controller input. So much so that I cannot use the sound at while playing the Xbox. Fantastic for tv and movies though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeB, We're very happy to hear you like the huge improvement in audio quality over your tv sound. May we contact you to help and get more information about your issue when playing? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the soundbar:
Regards,
Sam
Makes a nice tv sound how it should.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than enough for a apartment. I have an open concept house and I can hear movies while I’m in the kitchen cooking. I think it’s how these expensive TVs should sound, but isn’t realistic for how thin TVs are now. It gives me the deeper bass and better helps me better hear the speech in movies that was much needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonW557, That's awesome! We're glad to hear that the Sony HTS350 soundbar works perfectly with your TV. Good to know that you like the sound quality. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Sounds too good to be true
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is the equivalent of my Bose sound bar believe it or not at one fourth of the price LOL keep up the good work good prices and good customer service Best Buy‘s and I’ll keep spending my money there LOL
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Krustyqbbqformeandyou, Thank you for the fantastic review! We're very happy to hear you like the excellent sound this unit delivers. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thank you for choosing Sony! -Sam
Good entry level system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking to improve over the standard speakers on my TV and this entry level Sony system did the trick. Bluetooth connect isn’t super strong/stable and seems to lack a bit of range, but my primary use is TV/movies. Won’t blow the roof off your house but will give you way more depth of sound than the standard tv speakers could ever come close to.
I would recommend this to a friend- Pros mentioned:Sound quality
Solid sound good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it. Easy to install. Good sound. I’d buy it again.
I would recommend this to a friend