Customer Ratings & Reviews
- Model:
- HTS350
- |
- SKU:
- 6336505
Customer reviews
Rating 4.5 out of 5 stars with 4225 reviews
(4,225 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the HT-S350 soundbar's sound quality, ease of setup, price, and bass. Many customers rave about the fantastic sound quality and connectivity options, while others appreciate the simple setup process and affordable price point. The soundbar's bass performance is also praised, with customers noting the good bass at higher volumes.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s connected to an older Samsung TV. it was ez to set up. It doesn’t have a menu of setting, as an example more bass, balance etc but guess that’s my fault for not researching it better. i was able to sync it with my Xfinity control so i do not have to use two controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shopper, thank you for purchasing our product. We hope you like the HTS350. The soundbar and subwoofer feature a tactile punched metal finish on their front panels. The large duct on the subwoofer emphasizes the unit’s powerful performance. This 2.1 channel soundbar features a powerful wireless subwoofer for deeper, richer bass and S-Force PRO Front Surround for a cinematic audio experience. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you for choosing SONY. ~Earl
Rated 4 out of 5 stars
Satisfied purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound of the sound bar, rich bass tones. I like that it doesn't require a big amount of space on my stand. Most importantly I also like that the sound doesn't go in and out like my previous soundbar as to why I replaced it with this soundbar. I am satisfied with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy808, Nice! We're thrilled to hear you're enjoying the sound quality, rich and deep bass, and compact size of the unit. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Great product, Do not recommend having it shipped.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product but shocked and disappointed with how it was shipped. Bought online as a Christmas gift and it was delivered in original box. No surprise there what so ever. Completely visable as to what it was. The product itself is INCREDIBLE!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Recommend, We're sorry to hear about your experience with regards to the way the unit was shipped. But, we're glad to know you're having a great time so far with your new soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
The entire transaction was very smoo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery service and setup. Carlos was very courteous and informative. The text messages that kept me informed were very helpful. I'm pleased with the new refrigerator, so far. This is only the 2nd day, but I am optimistic it will perform to the highest standards.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Sound Bar and SubWoofer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matches up well with my Sony 950G TV. The 950G TV remote can control many of the functions of the sound bar. The center speaker provides very clear voice, especially at the enhanced voice setting. The sub woofer is very strong and can be set at multiple levels.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Macsox, Thank you for this amazing review! We're very happy to hear it works perfectly with your Sony 950G TV and you appreciate the sound quality and deep bass of the soundbar and the wireless subwoofer. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Sony - better than others
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought of getting samsung and went to store, bought this after testing all other models in the store as well. For the price of about 280 USD, this is totally worth it,..go ahead and get this... This is better than Visio, samsung and LG..... SONY IS SONY....
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Guru, Thank you for purchasing and choosing the Sony HTS350. We're glad to hear you feel that the soundbar is worth its price. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Excellent sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my television just know that if you connect through bluetooth to your tv there is latency but maybe you can fix that through settings. It was too hard for me so i connected an hdmi which fixed the problem immediately. You cant use with asus monitor no 3.5mm headphone jack.
I would recommend this to a friendRated 5 out of 5 stars
Bomb system literally!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before adding this to our entertainment center the sound was bland. This surround sound system makes us feel like we’re in the movie theater which we haven’t been able to visit because of COVID. I want another for our bedroom. Our son loves it too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Favor, Thank you for purchasing the Sony HTS350! We're pleased to hear you and your whole family are enjoying your movie theater-like experience with your new soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
ok...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bass is really good with music but sometimes does not seem good enough for movies i have a vizio payed 100 for it a older model and it seems better only wish thuds booms ect was louder in movies then this would be a 5 star wont recommend for my taste of bass level
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NyQuilD, We value your input and appreciate your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Vincent
Rated 5 out of 5 stars
Excellent service and demonstration of the product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't set the sound bar yet, however, the service was exceptional. The demonstration in the store was very thorough and helped us decide which item was best for us. We can't wait to hear our system in our home.
I would recommend this to a friendRated 5 out of 5 stars
Lovin’ the Bass in My New Sony Sound Bar!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time that I have purchased a sound bar for my new Sony TV. I love the bass feature. I am so impressed how easy it is to use. Action movies sound like you are in a movie theater. It is an excellent feature to add to any TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stubby, You've made an excellent choice! Thank you for purchasing the Sony HTS350. Good to hear you love the deep bass, ease of use, and the movie theater-like experience of your new soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
2nd Sony Sound Bar and Sub - Still Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t be confused, when I say 2nd sound setup I mean like in 5 years. The first one was amazing, had to get another one for the new TV. Amazing distribution of sound, deep and rich bass but not overpowering (once setup right). Great for an apartment or even a home.
I would recommend this to a friendRated 5 out of 5 stars
Superb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! All the other sound bars that I got had low volume. This was my last straw, and this thing is loud and the sound quality is excellent! It's a bit on the pricier side, but worth every penny! The sound is rich and not just loud!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SmartShopper, You've made an excellent choice! We're glad to hear you feel that the excellent sound quality of the HTS350 is worth its price.
You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Awesome sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sampled several sound bar's and this Sony was the best one for my needs.I had initially purchased one as "open box" but the remote was missing...can't setup the sound bar without the remote, returned it and exchanged for new item. Very happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Perfect for a little improvement to sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was perfect for our living room when we wanted to watch a movie. It’s compact enough that it isn’t a nuisance, but has enough quality to give a little if that cinematic experience, without breaking the bank.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gary, Wow! We're very happy to know you like the compact design of the unit, cinematic-like experience, and it fits perfectly in your living room. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar works well and we have not had any complaint about any issues. We purchased this for our granddaughter and know that if there are any problems we will hear about it. If it's working we will never know.
I would recommend this to a friendRated 3 out of 5 stars
Terrible Bluetooth!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As my title says, if you plan on bluetoothing this to your tv, don’t buy it. We bought this and decided to pair it to our tv instead of the HDMI, well not even a month into having it the bar just quit working, wouldn’t turn on at all. So we went to Best Buy and swapped bc it was an extended return, we got the new bar hooked it up. It was great, not even a month later, same issue! We left the bar for a while and one day decided to hook it to the TV by the HDMI just to see if anything would happen. It worked and has worked flawlessly since then. The sound quality is good for the price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Malcolm, While we're glad you like the sound quality of the unit, we regret to hear about the Bluetooth and no power issue you had with your Sony soundbar. But good to know that it has been working flawlessly since then. If in any case that the Sound Bar still does not operate properly, please perform a factory reset.
1. Press and hold – (volume) and
(power) on the Bar Speaker for
more than 5 seconds.
All indicators on the Bar Speaker
flash 3 times, and the settings
return to their initial status.
2. Disconnect the AC power cord
(mains lead).
3. Connect the AC power cord (mains
lead), then press power button to turn on the
Sound Bar.
Should you need any assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Rated 5 out of 5 stars
Sony never disappoints!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually bought this for a conference room (Zoom Room). Great sound for $200! The subwoofer just fills it out. I'm not watching movies with it, but I think you'd be hard-pressed to find a better slundbar at this price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi brandonw407, Awesome! We're glad you like the sound quality that this unit delivers and you feel that the price is worth it. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Very happy with this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first was disappointed in the sound, it seemed too bright, almost a bit tinny. But on salesman's advice, I installed Music Center app on my phone and was able to fine-tune the sound of the soundbar... it made a huge difference. :-)
I would recommend this to a friendRated 2 out of 5 stars
HT-S350 sound bar and subwoofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have to Totally agree with this person that bought the same as I did. I have had it two weeks. The first week was great other then I had to keep the tweeter going up and down on the sound so I can hear and the back ground noise was way to loud. I bought this set so I would not have to do that through all my shows and games. I can hear voices now. But just keep getting blown out of the room with the tweeter's being to loud. I wish I could find a good medium for this. Second week have this, was not as good. Some times the blue light will stay on and other times it will not. I have to sync the sound bar a lot. It doesn't stay synced all the time. And I don't know why some times the blue light keeps staying on. And other times the blue light if not on. I think it has to do with syncing the Bluetooth but after it is synced it never stayed on the first week I have the sound bar. I would not recommend this to others. It only has two small tweeter in the sound bar. The bass was fine. Posted 1 year ago by Kris Setup was fairly straightforward but I did have issues getting the HT-S350 to sync with my Sony XBR65X900E TV. After neither the instructions nor a web search turned up a solution, I restarted the process several times and it eventually worked. I don't care for the lack of easily seen function buttons or any type of visible display on this unit. The function buttons are on the top of the unit and are not illuminated. Since the HT-S350 is square and mounted on the wall under the TV, the already very subdued markings virtually disappear and there are no tactile bumps or depressions to indicate where to press. With a new-ish (Dec 2017) Sony TV, Sony soundbar and HDMI ARC, everything should power up and down and function seamlessly but about 10-15% of the time the soundbar fails to power on when the TV is turned on. Not a huge deal and there is a remote for the soundbar but it's annoying to have to find the additional remote or illuminate the soundbar with a phone and guess where to press. If the HT-S350 is sitting on a TV stand or entertainment center, the blocky shape would probably be just fine bus as a wall-mounted unit it looks odd. It juts straight out from the wall whereas my previous Sony soundbar was more of a wedge and appeared much more sleek. That's purely personal preference. My major issue though is with the volume variation. Not so much with DirecTV content but while streaming Netflix, Amazon, etc. the difference between action or other louder scenes and dialog is extreme. I find myself turning the volume up and down multiple times during virtually any streaming session. I've tried multiple settings on both the TV and soundbar and it's still an issue. The last comment is that during these attempted adjustments, there is no display whatsoever on the HT-S350 except for 3 LED's making what setting you're actually on another guessing game. Excellent sound when properly adjusted but can't recommend this one.
No, I would not recommend this to a friend















