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Customer reviews

Rating 4.5 out of 5 stars with 4225 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the HT-S350 soundbar's sound quality, ease of setup, price, and bass. Many customers rave about the fantastic sound quality and connectivity options, while others appreciate the simple setup process and affordable price point. The soundbar's bass performance is also praised, with customers noting the good bass at higher volumes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 4,225 reviews
  • Rated 3 out of 5 stars

    Wouldn't stay paired with our LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the specs and sound from this Soundbar System, but we couldn't get it to stay paired with our LG TV. Eventually I figured out how to get the two devices to work together, a convoluted seven step process - but as soon as we turned the LG TV off I had to go thru the same seven steps to re-pair the two. That was a total game buster. Disappointing but at least we could return the Soundbar System and the new HDMI cable and pick up an LG system instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound this sony bar produces is one of the best I've ever heard and pretty loud.. love to use it with my karaoke machine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie, Thank you for this amazing review! We're thrilled to hear you appreciate the powerful sound this soundbar delivers. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been through two moves and a tv falling on it. Still sounds the same as the day we got it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mcampbell,

      We're glad that you are enjoying the sound quality of the soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed this in my bedroom and paired it with a Sony tv. The sound is fantastic for a small room and setting up was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It rocks

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio, great bass. No wires if you hook it up with bluetooth. i take it outside for events and it works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi btjernig, Wow! Thank you for this amazing review! We're thrilled you're enjoying the excellent audio and bass quality, easy Bluetooth pairing, and it works great outdoors. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products And my sales person is very helpful and knowledgeable of the product overall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawn, We're glad that you have a wonderful shopping experience. We're also glad that you are enjoying your new soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Excellent sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been thinking about this purchase for too long! Finally went to the store and just bought it! The perfect compliment to my 4K tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great sound bar with realy good sound and bass adjustments on the remote.Can be used for all different scenarios.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drew, We're very grateful for this positive feedback! We're glad to hear you like the great sound quality, bass adjustment options, and versatility of your soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good for basic use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents as a gift because the tv sound was not loud enough. Was better than expected for only 2.1 channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent soundbar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a decent soundbar. The remote is a bit outdated and the subwoofer is not loud enough

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottHameed, Thank you for 5-star rating! We appreciate your feedback about the remote control. To ensure optimal performance with the subwoofer, please follow the steps below:

      Press SW + on the remote control to increase the subwoofer volume.
      Make sure that the status indicator on the subwoofer is lit in green or orange.
      Set the night mode to off.
      If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. Play the built-in demonstration music by following the steps below and check that the sound is output from the subwoofer.
      -Press and hold the (TV) button on the Bar Speaker for 5 seconds.
      The built-in demonstration music is played.
      -Press the (TV) button again.
      The built-in demonstration music is canceled and the Sound Bar returns to the previous status.

      You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good purchase to improve sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soiled sounds. We have a high quality tv and this made the sound so much more solid and strong. Good purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JJMMW, That's great! Good to know it pairs perfectly well with your TV. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Really enjoy the sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After encountering a few minor problems setting up we talked to our salesperson and he explained the solution. Very satisified.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayDonna85, we are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback. ~Earl Sony_US

  • Rated 5 out of 5 stars

    My new sound bar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound bar and bass, and was on sale. Sounds good and powerful bass. Now will it stand the test of time ?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bigEd, Great! We're glad that you like the sound quality of your HT-S350 soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good and Sound quality sounds good for the room area I have mine setup in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ralph, Thank you for the fantastic review! Good to know you like the excellent sound quality of your Sony soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Preference but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony sound system is very good and I love it to purchase from Best Buy I always prefer to buy product from Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pankaj, That's great to hear. Thanks for sharing your experience so far with your new HT-S350 soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    not bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad for the price... You always get what you pay for. If you are looking for an enhancement to existing this is fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happycustomerhere, Great! We're glad to hear you feel that the HTS350 is worth its price. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was as stated. So far working fine. The soundbar is a little long but going to use it as a shelf.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debbie, Thank you for the positive feedback! You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok could be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the sound when it works. Will shut off on occasion for no reason. Otherwise good product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sucks, Thank you for the feedback on your experience with your HTS350 soundbar. We regret to hear you're having power-related issues with the unit. Let's try to resolve this issue by following the troubleshooting steps on this link: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-s350/articles/00223961

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to match my new Sony tv. Couldn't be happier. My neighbor called and asked me to turn it down. That's a win.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The TV has an outstanding picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has an outstanding picture. There’s some technical applications of the TV that are not clear. For example The TV flashed that Wi-Fi ....This last for several days I even contacted the Geek squad To fix it. It turns out that it was an internal Wi-Fi that’s no information is included in the product manual and it’s self corrected after a few days. There are other technical things that are not clearly described in the technical manual.

    I would recommend this to a friend