Customer Ratings & Reviews
- Model:
- HTS350
- SKU:
- 6336505
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the HT-S350 soundbar's sound quality, ease of setup, price, and bass. Many customers rave about the fantastic sound quality and connectivity options, while others appreciate the simple setup process and affordable price point. The soundbar's bass performance is also praised, with customers noting the good bass at higher volumes.
This summary was generated by AI based on customer reviews.
Disappointed with this purchase...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I love all SONY products for their reliability, quality, sound etc... this particular unit has disappointed me a bit, here is why...it has a hissing sound while is turned off, and that should not be. I have tried all the outlets available in my living room and hasn't helped. I am not happy about this...any suggestions? Thank you
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Scorpio21, Thank you for the feedback on your experience with your HTS350 soundbar. We regret to hear you're having a hissing sound issue with your soundbar even when turned off. This is usually not the case for our soundbar nor the experience we want you to have. To isolate and resolve this issue, please try to remove all the devices connected to the unit and perform a power reset.
Turn off the unit.
Unplug the soundbars power cord (mains lead) from the electrical outlet.
Let the unit remain without power for 2 minutes.
Plug the power cord (mains lead) back into the electrical outlet.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
My daily buddy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this soundbar it just perfect for my Sony TV. I have no regret to have it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyBuddy, Great! Good to know you love your new soundbar and it works perfectly with your Sony TV. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thank you for choosing Sony! -Sam
Great system at mid-level price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this product. It works like an external speaker and the volume adjusts with my Alexa remote control.
I would recommend this to a friendJosh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful item I really enjoy to use it. Glad that I bought it. Thank you!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, fabulous! We are really thrilled to hear you have an enjoyable listening experience with your new HT-S350 2.1ch Soundbar with a powerful wireless subwoofer! You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience.
Thank you so much for purchasing our HT-S350 and for choosing Sony!
- Romeo
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar. Got it for the living room and it is more than loud enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillyMac, Thank you for the 5-star rating! Good to know you appreciate the powerful sound this unit delivers. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Sound bar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound presence throughout a large basement room great bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChuckClark, We are glad that you now have a great soundbar in your large basement room. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. This soundbar is simple to set up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience.Thank you for choosing Sony! Vincent
Perfect bedroom soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect little system for the bedroom. Works like a charm.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mozz, Fantastic! We're very happy to hear it fits perfectly in your bedroom. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thank you for choosing Sony! -Sam
Lots of bang for your buck!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes my tv feel way bigger than what it is, the sound comes from everywhere, nice dip basse
I would recommend this to a friendSony Sound Bar Sounds Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a sound bar for my new Sony TV so I bought a Sony...excellent sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Boomarang,
Thanks for sharing your experience so far with your new HT-S350 soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience.
Thank you for choosing Sony!
David
Nice Addition...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best addition to my video system. I would recommend it if you’re on a budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pyr67,
Thanks for sharing your experience so far with your new HT-S350 soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience.
Thank you for choosing Sony!
David
Awesome tv to watch with friends and family and gu
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv to watch with friends and family and guest when entertaining. Very good good.
I would recommend this to a friendGreat middle level av system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony 4K tv did not have good speakers and this Sony soundbar gives it that extra I was looking for.
I would recommend this to a friendBuy a Bose instead!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Sony soundbar along with a Sony tv thinking that they would work well together since they are both Sony products. Well, that was a mistake. The tv cannot connect to the soundbar. So it is just taking up space in my house and does not work.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RaspberryJohn, We're sorry to hear about this issue. We apologize for the inconvenience. You can connect the soundbar to the TV using HDMI cable or optical cable. Connections will differ depending on your TV model and Soundbar system. Check the connection from this link and choose the method that matches with your TV and Soundbar system: https://www.sony.com/electronics/support/articles/00231989
If you are unable to resolve your concern, please chat the below information to Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the HTS350:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Love the sound!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar, and is perfect for music and movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JBDiehl,
Awesome! We're glad that you are enjoying the sound quality of the soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony!
-Ralph
moniestheather
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our soundbar it's like we are at the theater.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi monieskitchen
Thank you for the 5-star rating! We're glad you love your Sony soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thank you for choosing Sony!
Regards,
David
Sony sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar sounds good and is very easy to use. Would definitely buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soundbar, Thank you for the awesome review! We're delighted to hear you like the sound quality and ease of use of the unit. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! We're looking forward to your next purchase!
-Sam
Sony Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far with no issues! Bought this to replace our old Sony soundbar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCustomer, Great! We're thrilled to hear you're having an enjoyable experience so far with your new HTS350 soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Not bad for the 320w system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're satisfied with this product. If you want a review do not tell me how much to write
I would recommend this to a friendIts nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect sound , clear and Good its perfect i Love
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Perfect, Great! We're very pleased to hear you like the amazing sound quality of your new soundbar. You’re now able to enjoy deeper, richer bass and immersive surround sound. The wireless subwoofer, 320W total output, and HDMI ARC one-cable connection make it perfect for your essential home theater. Simple to set-up and beautiful to look at, this soundbar brings S-Force PRO Front Surround technology to your content for a cinematic experience. Thanks for choosing Sony! -Sam
Sorry returned this product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided I did not need this product. Nothing wrong with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ab23, We regret to hear that the unit had to be returned. Should you need further assistance please contact our product support team via email or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US.Thank you for sharing your feedback. -Sam